Reversal of invoicing fiscal note

  1. Select your fiscal invoice with the Invoice Status greater than Printed in the Invoicing (btsli2100m000) session and click Actions > Electronic Fiscal Doc. > Generate NFe Cancellation/Withdrawal Request. The Generate NFe Cancellation/Withdrawal Request (btnfe1206m000) session opens.
  2. Specify the reason for the invoice reversal in the Reason Code field and click Process. The request is generated for the reversal of invoice.
  3. Verify that the NFe Status is updated to Reverse request and NFe Sending Status is updated to Not Applicable in the Invoicing (btsli2100m000) session.
  4. Verify that your fiscal invoice is selected and click Actions > Electronic Fiscal Doc > Process NFe Return. The Process NFe Return (btnfe8220m000) session opens.
  5. Review the data and click Process. The NFe return request is authorized.
  6. Review and close the Authorized Electronic Fiscal Document report.
  7. Verify that the NFe Sending Status is updated to Cancelled for your fiscal invoice in the Invoicing (btsli2100m000) session.
  8. Verify that your fiscal invoice is selected and click Actions > Reverse. The Reverse Invoicing (btsli2200m000) session opens.
  9. Review the data and click Reverse. The fiscal invoice reversal is processed.
  10. Verify that the Invoice Status is updated to Reversed.