System administrator tasks

Act as contact person

The system administrator is the contact person between a company and LN. The application administrator is responsible for resolving questions and issues raised by LN users. If required, this may involve contacting one of the Global Support Centers.

Remove temporary files

LN can create several temporary files that become unnecessary after use. To save disk space, the system administrator must regularly remove these files.

Control user management

Before a user can work with LN, the system administrator must first define the user data. To avoid unauthorized use of programs, user authorizations are defined in roles that can be linked to the individual users.

Install updates

Tools updates are performed monthly during the consolidated maintenance window. Application updates can be done automatically, either to the latest or before-latest version, or manually. When a tenant is on a version older than the before-latest version, the tenant is forcibly moved to the before-latest version during the consolidated maintenance window.

Perform all initialization procedures

The system administrator must know all initialization procedures, including:

• How to create a new company number.
• How to enter data for a new company number.
• How to copy an existing company number to another company number.

  See the Copy companies (ttaad1231m000) session or the To copy a multicompany structure topic.

Perform periodic application runs

Some application programs must run on a regular basis. The system administrator is responsible to run these programs, for example, to update statistics and to print and remove stock transactions.

Maintain the system log

Data about the system and the application is stored in a system log. The system log includes this information:

• The application environment
• The user data reports
• The updates
• Changes in the system
• The error messages and solutions