工作单 (tswcs2100m100)

使用此进程以查看、维护和创建工作单。在此进程中可以执行与工作单及工作单活动相关的多项物流任务。

使用下列选项可查看服务内的相关订单，以及来源于采购管理子系统、制造管理子系统和仓储等的相关订单：

  • 相关至：

    启动“图形浏览器框架”，以显示来源于当前订单的订单。

  • 相关自：

    启动“图形浏览器框架”，以显示来源于特定订单的订单。

“图形浏览器框架”允许您查看订单的多层关系。可以使用下列选项查看详细资料：

  • 查看详细资料：

    使用此选项可查看相关订单的详细资料。

  • 反向树视图：

    使用此选项可从所选择的订单开始以反向模式启动“图形浏览器框架”。例如，如果在“相关至”模式中打开“图形浏览器框架”，则可以使用反向选项来查看“相关自”模式中的订单。

可以执行以下任务：

  • 查看、维护和创建工作单。要创建新的工作单，可以使用工具栏上的“新建”按钮。必须输入相关详细资料，且必须保存记录。
  • 查看、维护和创建工作单活动。对于每个工作单，至少必须输入一个工作单活动。添加工作单活动对工作单的执行来说是必不可少的。
  • 查看、维护和创建材料及其它资源。
  • 查看、维护和创建计量及工时核算。
注意
  • LN 会从“维修销售订单部件维修行 (tsmsc1110m100)”进程默认使用此进程中的项目挂钩数据。使用成本细目功能，可以将成本从一个层重新定向到其它层。
  • 仅当在“通用服务参数 (tsmdm0100m000)”进程中选中“使用诊断”复选框时，“诊断”组框才可见。
  • 有关附属进程和 MMT 进程，请参阅：
    • 显示附属进程以易于使用
    • 查看工作控制系统模块的 MMT 进程中的附属进程
  • 在下列情况下，您不能删除“状态”字段设置为“自由”或“已计划”的工作单：
    • 工作单是外部订单（链接至部件维修行的工作单）。
    • 已选中“维修销售订单 (tsmsc1100m000)”进程中的“将覆盖范围计算用于估算”复选框。
工作单

The series code that identifies the work order.

Note: 

You can define the series defined for the work order number group in the 第一个空号 (tcmcs0150m000) session. The number group for work orders is set in the 工作单管理参数 (tswcs0100m000) session. Work Order number cannot be modified after the creation of the order.

订单来源

The origin of the work order.

允许值

维修销售订单
工作单
人工
批维修

如果选中此复选框， the item is repaired as a part of a batch.

物料

The item on which maintenance must be carried out. You can enter an anonymous item, or a serialized item.

Note: 
  • The item must be identified as a repairable item in the 服务物料数据 (tsmdm2100m000) session.
  • If the work order status is 自由 and the 标签 field is empty, you can add or change the item.
  • If the item code is unreadable, you can leave this field empty and fill in a free description in the 标签 field.
  • For batch repair work orders, you can only include the serialized items with status set to 缺陷.The item must be of the type 序列化物料 in the 库存计划 module in LN , 公用数据管理子系统 and 服务管理子系统.
  • If the “按部门列出的物料服务数据”是必填项 check box is selected in the 通用服务参数 (tsmdm0100m000) session, you can only select an item that is linked to the specified 服务部门. The service items are linked to the service office in the按服务部门列出的物料服务数据 (tsmdm2120m000) session.
实际数量

The maintained quantity.

Note: 

For batch repair work orders, the maintained quantity is equal to the number of items with status set to 工作条件 on a batch repair material line.

序列号

The serial number of the serialized item. You can manually enter the serial number. Following are the two possible conditions:

When the item number is specified

  • Enter the serialized item's existing serial number. Alternatively, you can use the browse arrow to select the serial number from the 序列化物料 (tscfg2100m000) session.
  • Enter a new serial number for the item. If you click 生成, 服务管理子系统 creates a serialized item based on a mask.

When the item number is not specified

  • A serial number can be linked to one or more serialized items. When you enter the serial number that is linked to more than one serialized item, the Serialized Item (tscfg2100m000) session opens displaying all the items to which that serial number is linked. You can select any serialized item from the list. When you select the serialized item, the Description, Quantity, and Department fields are populated.
  • When you enter the serial number linked to only one serialized item, the Item, Description, Quantity, Department fields are populated.
Note: 

In case the serial number entered is incorrect, LN displays an error message.

Note: 

If the work order has the 自由 or 已计划 status, you can change the item's serial number. If, in that case, the work order was derived from a maintenance sales order, the new serial number will also be reflected in the 维修销售控制模块 module.

实现时间文档

The code of the Turnaround Time Document linked to the work order.

Note: 

This field is displayed only if:

  • The 实现时间 check box is selected in the 已实施的软件组件 (tccom0100s000) session.
  • The 服务 (TS) check box is selected in the 实现时间参数 (tcttm0100m000) session.

Description

代码的说明或名称。

标签

If you cannot identify the item by an item code, for example, if the item code is unreadable, in this field, you can enter a free description to identify the item. You can also enter a Functional Element.

Note: 
  • If the work order status is 自由 and the 物料 field is empty, you can add or change the label.
  • If you create the work order from a maintenance sales order or as a related order from a work order, you cannot change the label.
    • The label must be empty if the item is filled.
Department

The service department that is responsible for carrying out maintenance on the item.

Note: 

In most cases, you will use the (serialized) item's default main service department. You can only change the main service department if the work order has the 自由 status.

Description

The description of the department.

首选工程师

The preferred service employee for the work order.

Note: 
  • This field is applicable only if the 在工作单中使用任务分派 check box is selected in the 工作单管理参数 (tswcs0100m000) session.
  • This field is enabled if the status of the activity is set to 自由, 已计划, or 已下达.
  • This value is defaulted from the 呼叫 (tsclm1100m000) session during the creation of the work order. If the work order is related to a part maintenance line that is generated from a call.
  • Else, Infor LN uses the following search logic to default this value:
    1. The 首选返库维修工程师 field in the 序列化物料 (tscfg2100m000) session.
    2. The 首选返库维修工程师 field in the 安装组 (tsbsc1100m000) session.
说明

代码的说明或名称。

买方业务伙伴

The sold-to business partner if the work order originates from a maintenance sales order.

项目

The code of the project to which the work order is pegged.

Note: 
  • The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity.
  • This field is displayed only if the 项目挂钩 check box is selected in the 已实施的软件组件 (tccom0100s000) session.
  • This field is applicable only if the Item is specified for the work order and the project pegging is applicable for the specified item.
  • You can specify a project:
    • That is not linked to a contract in Infor LN 项目管理子系统 and for which invoicing through sales is allowed.
    • For which the status is set to Active.
    • That is not a Project (PCS).
    • If you cannot specify the project for the item linked to work order.
  • This value must be specified if in the 物料 (tcibd0501m000) session:
    • The 强制项目挂钩 check box is selected for the item specified on the service order material line.
    • The 继承项目挂钩 check box is selected and the Project Peg is maintained on the service order header/activity.
  • If the work order is linked to a maintenance sales order, this value is defaulted from the 维修销售订单 - 部件行 (tsmsc1110m000) session.
  • This value can be modified only if the work order status is set to Free.

Description

代码的说明或名称。

要素

The element that is linked to the project.

Note: 
  • The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity.
  • This field is displayed only if:
    • The 项目挂钩 check box is selected in the 已实施的软件组件 (tccom0100s000) session.
    • The 要素 check box is selected in the 项目参数 (tppdm0100s000) session.
  • This field is applicable only if:
    • The 项目 is specified.
    • Project Element is applicable for Project.
  • This value must be specified if the element is mandatory for the project.
  • If the work order is linked to a maintenance sales order, this value is defaulted from the 维修销售订单 - 部件行 (tsmsc1110m000) session.
  • This value can be modified only if the work order status is set to Free.
Description

代码的说明或名称。

活动

The activity that is linked to the project.

Note: 
  • The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity.
  • This field is displayed only if:
    • The 项目挂钩 check box is selected in the 已实施的软件组件 (tccom0100s000) session.
    • The 活动 check box is selected in the 项目参数 (tppdm0100s000) session.
  • This field is applicable only if:
    • The 项目 is specified.
    • Project Activity is applicable for Project.
  • This value must be specified if the activity is mandatory for the project.
  • If the work order is linked to a maintenance sales order, this value is defaulted from the 维修销售订单 - 部件行 (tsmsc1110m000) session.
  • This value can be modified only if the work order status is set to Free.
所有权

The ownership of the service item. This is a display field.

允许值

  • 公司所有
  • 客户所有
Note: 

This field is set to:

  • 客户所有, if the work order is linked to a part maintenance sales order line.
  • 公司所有, if the order is an internal work order.
Description

代码的说明或名称。

库存业务伙伴

The business partner who is the owner of the item in the inventory.

Note: 
  • This field is applicable only if the 所有权 field is set to 客户所有.
  • This field is applicable only if the 外部所有权 check box is selected in the 已实施的软件组件 (tccom0100s000) session.
仓库

The warehouse in which the (serialized) item will be received or is present. From this warehouse, the (serialized) item can be delivered to the shop.

安置区

The location at which the (serialized) item will be received or is already received.

仓库

The warehouse to which the (serialized) item will be returned.

安置区

The location at which the maintained item must be returned or will be delivered.

预约

如果选中此复选框， an appointment exists for the work order, and you can only modify the earliest start time and the latest finish time in the 预约 (tsmdm0123m000) session.

Note: 

If the work order is derived from a maintenance sales order, you must enter the delivery time of the sales order on the appointment to determine the earliest start time and the latest finish time.

订单持续时间

The order duration for a work order with no related activities can be manually entered and is equal to the time between the planned start time and the planned finish time.

The order duration for a work order with related work order activities is the sum of the duration of the related work order activities. The activity duration is calculated in the 工作单活动 (tswcs2110m000) session.

If you change the order duration, the planned start time and the planned finish time must be updated.

Note: 
  • The order duration is expressed in the time unit that you defined in the 通用服务参数 (tsmdm0100m000) session.
  • You can only modify the order duration for work orders that have the 自由 or 已下达 status.
持续时间单位

The time unit in which the order duration is expressed. The time unit for duration is defined in the 通用服务参数 (tsmdm0100m000) session.

Earliest Start Time

The earliest time when you can start to carry out the work order.

Note: 
  • If you have made an appointment for the work order, you can only modify the earliest start time and the latest finish time in the 预约 (tsmdm0123m000) session.
  • The planned start time must be after the earliest start time.
  • If the work order is derived from a maintenance sales order, the earliest start time is equal to the planned receipt time on the maintenance sales order line.
  • If the work order is a related work order that is created from a work order material resource line, the earliest start time is equal to the current time.
Latest Finish Time

The latest time at which you can finish the work order.

Note: 
  • If you have made an appointment for the work order, you can only modify the earliest start time and the latest finish time in the 预约 (tsmdm0123m000) session.
  • The planned finish time must be before the latest finish time.
  • If the work order is derived from a maintenance sales order, the latest finish time is equal to the planned delivery time on the maintenance sales order line.
  • If the work order is a related work order that is created from a work order material resource line, the latest finish time is equal to the earlies工作单活动 (tswcs2610m000)t start time of the work order activity/order depending on which the line is linked to.
物料计划收货时间

The planned date and time when the item is received in the warehouse or in the location.

物料实际收货时间

The actual date and time when the item is received in the warehouse or in the location.

Note: 
  • If the item is received, you can release the work order.
  • If you click Item Receipt, LN calculates the actual receipt time.
Planned Start

The planned time to start to carry out the work order. If you have defined work order activities, the planned start time is derived from the work order activities. The planned start time can be (re)calculated based on the order duration and the planned finish time. Click 计算 to (re)calculate the planned start time based on a calendar.

Note: 

The planned start time must be:

  • Equal to or after the earliest start time.
  • Equal to or before the latest finish time.
材料
库存检查状态

The overall inventory status for all the material lines belonging to the order.

允许值

自由
短缺

指示一个或多个状态为“短缺”的材料行。

供应延误

指示没有状态为“短缺”的材料行并且一个或多个材料行的状态为“供应延误”

可用

指示所有材料行可用。

未决
ATP 可用库存

Indicates if the inventory for all the material lines belonging to the order is available, calculated by the ATP check.

可用日期

Latest ATP Date for all the material lines belonging to the order.

检查日期

Latest ATP Check On Date for all the material lines belonging to the order.

计划可用库存

Indicates if the inventory for all the material lines belonging to the order is available, calculated by the Planned inventory check.

Available Date

Latest Planned Available Date for all the material lines belonging to the order.

Checked On Date

Latest Planned Check On Date for all the material lines belonging to the order.

现有可用库存

Indicates if the inventory for all the material lines belonging to the order is available, calculated by the On Hand inventory check.

Checked On Date

Latest On Hand Check On Date for all the material lines belonging to the order.

发料约束条件

The level at which, the material lines must be shipped completely.

允许值

订单完成
无
活动完成
Note: 
  • The value in this field is defaulted from the 工作单管理参数 (tswcs0100m000) session.
  • This field is disabled if:
    • The 订单状态 of the 工作单 is set to 已完成.
    • For a 已下达 工作单, a related warehouse order exists, that cannot be modified.

计划结束时间

The planned time on which you must finish the work order. If you have defined work order activities, the planned finish time is derived from the work order activities. The planned finish time can be (re)calculated based on the order duration and the planned start time. Click 计算 to (re)calculate the planned finish time based on a calendar.

Note: 

The planned finish time must be:

  • Equal to or after the earliest start time.
  • Equal to or before the latest finish time.
计划数量

The maintainable quantity.

Project Peg Origin

The origin of a project peg.

允许值

成本细目
不适用
人工
顶层需求
Note: 
  • This field is applicable only if the 项目挂钩 and the 成本细目 check boxes are selected in the 已实施的软件组件 (tccom0100s000) session.
  • By default, this field is set to:
    • 成本细目, when the project peg is defaulted from the 成本细目 (tppdm3600m000) session.
    • 顶层需求, when the project peg is defaulted from the related work order or the service contract linked to the work order.
    • 人工 if the work order is an internal work order.
    • 不适用, when the project peg or the costing breaks is not applicable.
项目挂钩库存

如果选中此复选框， LN considers only the item that is project pegged in the 项目挂钩库存 (whwmd2560m000) session.

Note: 

This check box is applicable only if the 项目挂钩 check box is selected in the 已实施的软件组件 (tccom0100s000) session.

By default this check box is cleared.

Quote

The quote number linked to the work order.

修订号

The revision number of the quote to which the maintenance sales order is linked.

Note: 
  • This field is displayed only if the 使用修订 check box is selected in the 服务报价单参数 (tsepp0100m000) session.
  • This value is defaulted from the 报价单 (tsepp1100m000) session.
Diagnosis
预期问题

由支持工程师评估并分类的问题。

Note: 

This field is visible only if the 使用诊断 check box is selected in the 通用服务参数 (tsmdm0100m000)session.

预期解决方案

由支持工程师确定的预期问题的解决方案。

Note: 

This field is visible only if the 使用诊断 check box is selected in the 通用服务参数 (tsmdm0100m000)session.

报告的问题

The reported problem. Selected from the 问题 (tsclm3130m000) session.

Note: 

This field is visible only if the 使用诊断 check box is selected in the 通用服务参数 (tsmdm0100m000)session.

实际问题

由服务/支持工程师确定的、真正存在的问题。

Note: 

This field is visible only if the 使用诊断 check box is selected in the 通用服务参数 (tsmdm0100m000)session.

实际解决方案

由解决实际问题的服务/支持工程师确定的最终解决方案

Note: 

This field is visible only if the 使用诊断 check box is selected in the 通用服务参数 (tsmdm0100m000)session.

取消文本

如果选中此复选框，a text that contains the problem that was reported by the customer is available.

When a call is transferred to a maintenance sales order, this text is retrieved from 呼叫管理模块.

解决方案文本

Any extra information gathered to provide the actual solution, compared to the expected solution

顶层工作单

The code of the top work order.

Note: 
  • The value in this field is defaulted with the work order from which this work order originated.
  • Same value is displayed in the 工作单 field and this field, if the current work order is the originating work order.
  • You cannot modify this value.
部件维修行

The part maintenance line number of the 维修销售订单, from which this work order originates.

Note: 

The value in this field is defaulted from the 维修销售订单 - 部件行 (tsmsc1110m000) if the 订单来源 is 维修销售订单. You cannot modify this value.

Actual Received Quantity

The actual quantity received in the warehouse.

Note: 
  • This field is applicable only if the 至仓库 is specified.
  • The value in this field is defaulted from the 收货数量 field in the 仓库收货行 (whinh3512m600) session. You cannot modify this value.
  • The value in this field is updated after every partial receipt. The application selects the 最终收货 check box when the last part of the order is received.
Actual Receipt Time

The time when the item is received in the warehouse.

Note: 
  • This field is applicable only if the 至仓库 is specified.
  • The value in this field is defaulted from the 实际收货日期 field in the 仓库收货行 (whinh3512m600) session. You cannot modify this value.
最终收货

Indicates that the last item of this order is received in the warehouse and the warehouse order is completed.

Note: 
  • A warehouse order can be received in parts (partial receipts).
  • This field is applicable only if the 至仓库 is specified.
  • This value is defaulted from the 最终收货 field in the 仓库收货行 (whinh3512m600) session. You cannot modify this value.
Actual Delivered Quantity

The actual quantity delivered in the warehouse.

Note: 
  • This field is applicable only if the 至仓库 is specified.
  • The value in this field is updated after every partial delivery. The application selects the 最终交货 check box when the last part of the order is delivered.
实际时间

The time when the item is delivered in the warehouse.

工作中心

The work center in which the work order activities are carried out.

You can link the reference activity's activity group to the work center:

  • When you define a reference activity in the 参考活动 (tsacm1101m000) session.

For example, cleaning activities that belong to the Cleaning activity group must be carried out in a work center where cleaning equipment is available.

最终交货

Indicates that the last item of this order is delivered in the warehouse and the warehouse order is completed.

Note: 

A warehouse order can be delivered in parts (partial delivery).

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