序列化物料全方位视图 (tscfg2100m100)

使用此进程以完整地透视在 LN 服务管理子系统各模块中使用的序列化物料。透视任何序列化物料的产品生命周期可以有效地了解行为，甚至可以计划操作/维护。

如何使用“序列化物料全方位视图 (tscfg2100m100)”进程

从序列化物料清单中选择序列化物料。进程顶部的框内将显示该序列化物料的详细资料，例如功能性要素、生命周期、服务区域和保修类型等。

要查看序列化物料详细资料，请在清单中双击序列化物料行。

您可以单击下列链接，或单击相应菜单上的相应命令：

  • “服务订单”:启动服务订单 (tssoc2100m000) 进程。使用此进程以查看和维护服务订单。
  • 服务订单活动：启动服务订单活动 (tssoc2110m000) 进程，可以使用该进程查看和维护所选服务订单的活动。可以查看所选物料的服务订单活动。
  • 服务订单活动历史记录：启动服务订单活动历史记录 (tssoc8552m000) 进程，可以使用该进程查看服务订单活动行的历史记录数据。
  • 服务订单材料行：启动服务订单实际材料成本 (tssoc2121m000) 进程，可以使用该进程创建、查看和维护服务订单的实际材料成本。可以查看服务订单所需的序列化物料。
  • 服务订单材料行历史记录：启动服务订单材料成本历史记录 (tssoc8555m000) 进程，可以使用此进程以查看服务订单材料成本历史记录数据。
  • 工作单：启动工作单 (tswcs2100m000) 进程，可以使用该进程来维护工作单。例如，可以查看所维护的序列化物料的详细资料。
  • 工作单历史记录：启动工作单历史记录 (tswcs8520m000) 进程，可以使用该进程显示工作单的历史记录数据。
  • 工作单材料行：启动工作单材料资源 (tswcs4110m000) 进程，可以使用该进程将材料资源添加到工作单或工作单活动。可以查看执行工作单所需的序列化物料。此外，还可以输入拆卸物料。可以输入物料或序列化物料。
  • 工作单材料行历史记录：启动工作单材料资源历史记录 (tswcs8541m000) 进程，可以使用该进程显示工作单材料资源的历史记录数据。
  • 维修销售订单行：启动维修销售订单 - 部件行 (tsmsc1110m000) 进程。使用此进程以创建或修改维修销售订单行。
  • 维修销售订单行历史记录：启动维修销售订单历史记录 (tsmsc8100m000) 进程。使用此进程以显示维护销售订单的历史记录数据。
  • 呼叫历史记录：启动呼叫历史记录 (tsclm8520m000) 进程。使用此进程以显示当前呼叫和历史（已删除）呼叫。
  • 故障分析：启动合并故障分析 (tsclm4110m000) 进程。使用此进程以显示“服务订单”、“维修销售订单”和“工作单”的当前故障分析和历史故障分析。
  • 创建服务订单：为所选的序列化物料创建服务订单和服务订单活动。启动服务订单活动 (tssoc2110m100) 进程。使用此进程以查看和修改所创建的服务订单活动。
  • 客户索赔行：启动客户索赔行 (tscmm1110m000) 进程。可以使用此进程来查看和维护选定物料的客户索赔行。
  • 供应商索赔行：启动供应商索赔行 (tscmm2110m000) 进程。可以使用此进程来查看和维护选定物料的供应商索赔行。
  • “不合格报告”:启动“不合格报告 (qmncm1100m000)”进程。可以使用此进程来查看和维护所选物料的不合格报告。
注意

仅当选中“通用服务参数 (tsmdm0100m000)”进程中的“使用诊断”复选框时，此进程才可见。

注意

使用启动替换序列号 (tscfg2210m800) 进程的“替换序列号”命令，可以用新的序列号替换旧的序列号，仅当选中配置管理参数 (tscfg0100m000) 进程中的“使用配置状态”复选框时，才会显示这个新的序列号。

服务订单

Infor LN selects this check box to indicate that service order data is available for the selected serialized item.

Description

代码的说明或名称。

生命周期

The life cycle of the item.

Life Cycle

The unit in which the life cycle of the item is expressed.

Description

代码的说明或名称。

实际单位成本

The item's standard unit cost includes material costs, operation costs, and unit cost surcharges.

Unit Cost

The code of the currency used to calculate the service price for the item.

Description

代码的说明或名称。

服务区域

The code of service area in which the configurations of this Installation group are located.

Description

代码的说明或名称。

保修类型

The type of warranty attached for a particular item.

Note: 

The warranty types include the following:

  • 供应商 Warranty
  • 本公司 / Dealer's Warranty
  • 非专门保修
服务部门

The code of the service office responsible for the maintenance of the serialized item.

Description

代码的说明或名称。

维修地点

The code of the site where the serialized item is maintained. The items are sent to this site for the repair activities.

Description

代码的说明或名称。

仓库

The code of the warehouse from where the material required for the repair of the items is issued.

Note: 

You must specify a warehouse that is linked to the 维修地点.

安置区地点

The code of the site at which the serialized item is located.

Note: 

This field is enabled only if the 所有者 is not specified for the item.

生产地点

The code of the site at which the serialized item is manufactured.

序列化（物料通用数据）

如果选中此复选框，occurrences of the item are serialized items. LN generates the serial numbers by using a mask. You can also enter the serial numbers manually.

物料

The item or item code part of a serialized item.

Picture

The serialized item picture, defaulted from the 序列化物料 (tscfg2100m000) session. If the picture is not present in the 序列化物料 (tscfg2100m000) session, the picture is defaulted from the 物料 (tcibd0501m000) session.

序列号

The serial number of the serialized item.

说明

代码的说明或名称。

搜索变量

The search key defined for the item.

替代序列号

If business partners use their own serial numbers as an alternative to the item's manufacturer's one, the business partner's alternative appears in this field.

Note: 

In the 配置管理参数 (tscfg0100m000) session, the 按替代序列号显示 check box determines how LN searches for the serialized items.

Installation group

The code that identifies the installation group, to which serialized item belongs.

This field is filled in automatically in the following cases:

  • If you link the serialized item to an Installation group in the 安装 (tsbsc1110m000) session.
  • If you link the serialized item to a physical breakdown of which the top serialized item is already linked to an installation group.
Note: 

If you link a serialized item (that has a physical breakdown) to an Installation group, LN links all the serialized items in the physical breakdown to the same Installation group.

创建时间

The time when the serialized item data is created into LN.

所有者

The sold-to business partner who owns the serialized item.

Note: 
  • If you link the top serialized item in a physical breakdown to an Installation group, LN enters the sold-to business partner of the installation group in this field and disables the field.
  • The serialized items related to the top serialized item have the same sold-to business partner.
  • If the Installation group that the top serialized item is linked to has its 拥有部门 field populated (in the 安装组 (tsbsc1100m000) dynamic session), this field will be empty and unavailable. To enable this field, clear the 拥有部门 field in the 安装组 (tsbsc1100m000) session.
序列化物料组

The serialized-item group that the serialized item can be classified into.

RFID 结构

The ID of the RFID structure.

标签布局

The code of the label layout.

资产标记

The tag used for recognising the asset.

Warranty Template

The warranty, if any, that applies to the serialized item.

默认值

The warranty that is linked to the service item.

状态

The status of the serialized item's physical breakdown structure.

结构类型

The type of physical breakdown structure defined for the serialized item.

允许值

实体

配置中的实体物料（例如材料）。

结构

配置中的大型和/或复杂分期付款。

Note: 
  • This field is visible only if the 结构类型的使用情况 check box is selected in the 配置管理参数 (tscfg0100m000) session.
  • The value in this field is set to 结构 if the 物料 is not defined in the 服务物料数据 (tsmdm2100m000) and the 物料 (tcibd0501m000) sessions.
物理顶层

Indicates that the item is a physical top item. LN selects this check box if the item is the parent of other physical items, but has no physical parents. The physical top can be different from the actual top, when the actual top is a structure.

Note: 

This field is visible only if the 结构类型的使用情况 check box is selected in the 配置管理参数 (tscfg0100m000) session.

Non-Conformance Report

If a check mark is displayed, data is available in the linked session.

顶层物料

The item code of the highest-level serialized item in the physical-breakdown structure, to which this serialized item belongs.

Note: 
  • The top serialized item is displayed in this field after its status is set to 活动.
  • Each time the physical breakdown is changed, the top serialized item is updated.
顶层物料序列号

The serial number of the topmost serialized item in this item's physical breakdown.

运营部门

The service department that usually carries out the activities on the serialized item.

默认值

If the serialized item is part of an installation group, the default service department for the item will be the one assigned to the Installation group in the 安装组 (tsbsc1100m000) session.

Preferred Engineer Field Service

The service engineer preferred to perform the maintenance for the serialized item. Infor LN defaults this value for the related service orders and service order activities.

Note: 

This field is applicable only if the 现场服务 check box is selected in the 通用服务参数 (tsmdm0100m000) session.

首选返库维修工程师

The service engineer preferred to perform the maintenance for the serialized item.Infor LN defaults this value for the related work orders and work order activities.

Note: 

This field is applicable if:

  • The Depot Repair check box is selected in the 通用服务参数 (tsmdm0100m000) session.
  • The 在工作单中使用任务分派 check box is selected in the 工作单管理参数 (tswcs0100m000) session.
供货方业务伙伴

The business partner who carries out the subcontracted service or maintenance work for the item. If the subcontractor (buy-from BP) has several branches, the ship-from BP's branch carries out the subcontracting work.

Technical Contact

The person at the customer's location who is responsible for technical correspondence regarding the serialized item.

Location Address

The (code of the) address where the serialized item is located.

Originating Order

The type of order from which the serialized item is created.

Originating Order Line

The type of order line from which the serialized item is created.

首选操作员

The operator preferred on a rental agreement. This preferred operator is used as a default for the preferred engineer on the Service Order Activity, for a rental agreement.

Note: 
  • This field is displayed only if:
    • The 设备即服务 check box is selected in the 已实施的软件组件 (tccom0100s000) session.
    • The 现场服务 check box is selected in the 通用服务参数 (tsmdm0100m000) session.
  • This field is applicable only if the Item is specified and is of the type, 设备.
序列化物料保修条款

如果选中此复选框，warranty coverage is defined for the serialized item. 如果清除此复选框，you can define generic warranty for the item.

Generic Warranty

The code of the generic warranty.

Note: 

This field is applicable only if the 序列化物料保修条款 check box is not selected.

Description

代码的说明或名称。

Supplier Warranty Template

The code of the supplier warranty template.

Description

代码的说明或名称。

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