About this Guide

This guide provides information about the various concepts and processes for the Workload Distribution Workbench. With the help of workbench, the most urgent orders can be prioritized and the service engineer travel time can reduce as the work allocated to engineer can be restricted to a particular region.

Objectives

This document is designed to meet the objectives described below. It is assumed that you already have a understanding of LN Service

  • Understand the following concept

    Group Planning

  • To perform the following tasks

    Workload distribution
  • Time base and Route based

Document summary

This guide explains the various concepts and processes available in the Geographical Workload Distribution (tsspc8365m000) workbench.

How to read this document

This document is assembled from online Help topics. As a result, references to other sections in the manual are presented as shown in the following example:

For details, refer to LN Service Online Help.

Please refer to the Table of Contents to locate the referred section.

Underlined terms indicate a link to a glossary definition. If you view this document online and you click on underlined text, you jump to the glossary definition at the end of this document.