About this Guide

This guide provides information about the various concepts and processes such as customer claim, supplier claim and generating supplier claim, available for the Warranty functionality.

Objectives

This document is designed to meet the objectives described below. It is assumed that you already have a understanding of LN Service

Understand the following concepts

  • Warranty
  • Warranty Handling

To perform the following tasks

  • Defining generic/serialized warranty
  • Linking the warranties to Service Order/ Maintenance Sales Orders/Customer Claims

Document summary

This guide explains the various concepts and processes available for the Warranty functionality.

How to read this document

This document is assembled from online Help topics. As a result, references to other sections in the manual are presented as shown in the following example:

For details, refer to LN Service Online Help.

Please refer to the Table of Contents to locate the referred section.

Underlined terms indicate a link to a glossary definition. If you view this document online and you click on underlined text, you jump to the glossary definition at the end of this document.