Service Scheduler Workbench

The LN Service Scheduler Workbench is used for planning and scheduling of Service Order and Work Order activities. You can use the workbench to improve efficiency and provide high visibility of the Field Service and Work Order activities.

The activities can be scheduled and released based on the conditions such as skills, availability, and locations.

The Service Scheduler workbench is positioned with Service Planning. The Service Planning functionality includes:

• Territory Planning
• Preventive Maintenance Planning
• Group Planning

The Service Scheduler Workbench is used to link the plans generated by the Group Planning functionality.

You can generate a pre-plan using the Group Planning functionality. After the group plan is transferred for execution, the details and exceptions are planned and scheduled using the Service Scheduler Workbench.