tscmm domains

Keep and Take Ownership
  • Customer Claim

    The item is sent back to the warehouse as company owned.
  • Supplier Claim

    The item remains at supplier site as owned by supplier.
Return to Customer
  • Customer Claim

    The item is sent back to the warehouse as customer owned. A new warehouse order is created to send the item back to the customer.
  • Supplier Claim

    The supplier returns the item back to their customer (the party who created the supplier claim).
Scrap

The item is scrapped.

Total amounts
Covered amounts
Free
Modified
Pending Approval
Approved
Rejected
Canceled
Closed
Credit Note Based

Service organization receives a purchase credit note from the supplier.

Invoice Based

Service organization sends a sales invoice to the supplier.

Not Applicable
Reimburse Materials

The customer will be reimbursed for material.

Reimburse Costs

The customer will be reimbursed for the total invoice value.

Free
Rejected
Canceled
Modified
Pending Approval Estimates
Pending Material Return
Pending Supplier Approval
Pending Approval
Approved
Settled
Free
Rejected
Canceled
Closed
Pending Approval Estimates
Modified
Pending Material Return
Pending Supplier Approval
Pending Approval
Approved
Settled
Repair Warranty
Contract
Goodwill
Serialized Item Warranty
Generic Warranty
Not Applicable
Manually

Claim is manually inserted.

Call

Claim originates from a Call.

From Warehouse

Goods are delivered from warehouse.

By Purchase Order

Goods are delivered using the purchase order.

Supplier Direct Delivery

Goods are delivered directly by the supplier.

To Be Generated
Generated
Not Applicable
Additional Material

Line contains an item that is an additional item sent to the customer.

Return Material

Line contains an item that is customer owned and is rejected during inspection.

Reimburse Material

Line contains an item that is reimbursed (approved).

Order

Claims is based on an order.

Order History

Claims is based on an order history.

Invoice

Claims is based on an invoice.

Not Applicable
Call

Original order system (call number) must exist in calls.

Claim

Original order system must exist in claims.

Service Order

Original order system must exist in service order.

Maintenance Sales Order

Original order system must exist in maintenance sales orders.

Sales Order

Original order system must exist in sales orders.

Sales Schedule

Original order system must exist in sales schedule

Not Applicable
Free
Modified
Pending Approval
Approved
Rejected
Canceled
Closed
Free
Rejected
Canceled
Modified
Pending Approval Estimates
Pending Material Return
Pending Approval
Approved
Settled
Order

Claims is based on an order.

Order History

Claims is based on an order history.

Not Applicable
Purchase Order
Purchase Schedule
Supplier Claim
Not Applicable
Warranty
General
Not Applicable
Manually

The supplier claim is generated manually.

Customer Claim

Supplier claim is generated from customer claim.

Service Order

Supplier claim is generated from service order.

Maintenance Sales Order

Supplier claim is generated from maintenance sales order.