tsmdm domains

By Service
By Freight Management
Not Applicable
Service Office

The printout is sorted by service center.

Department Type

The printout is sorted by service center type.

Labor Rate

The printout is sorted by labor rate, then by service center type.

Service Type

The printout is sorted by service type, then by service center type.

Warehouse

The printout is sorted by warehouse, then by service center type.

Note: The layout of the print report and the order of the columns remains the same for all sorting sequences.
Not Applicable
Receipt
Issue
Transfer
Item

Only the item and coverage type can be changed.

Reference Activity

Only the reference activity and coverage type can be changed.

Coverage Type

Only the coverage type can be changed.

Items and Activities

The item, reference activity, and coverage type can be changed.

Main Service Area

The service area may have one or more Sub Service Areas belonging to it.

Subservice Area

The service area belongs to a Main Service Area.

Manual

The service engineer can accept or reject the assignment when it is released.

Automatic

The assignment is accepted when it is released.

Serialized

The items are serialized items.

Anonymous

The items are anonymous items.

Consumable

The material used for service (service order material lines) or maintenance (work order material resources) of an item. These materials do not appear in a physical breakdown or item breakdown. For Example lubricants, oil or tape.

Labor
Tooling
Traveling
Subcontracting
Help Desk
Other
Order
Activity
Material
Freight
Quote Invoice
Rental
Rental Period Costs

The cost line holds the standard or base price for 1 unit (day/week/month) of the rental period.

Equipment Rental Procurement
Not Applicable
Apply Discounts Before Coverage
Apply Discounts After Coverage
From Service Kit

A service kit is used to solve calls with a minimum set of spare parts, or just as a standard set of basic spare parts that are frequently used. The service kit is replenished on actual usage, and is not assigned in the estimated service-order cost calculation.

From Service Inventory

Bulk materials such as bolts and nuts.

From Dealer's Inventory
By Purchase Order

Parts that are not held on stock, such as expensive parts or non-storable parts, and that must be purchased. A purchase order for these parts is generated when you run global SRP.

By Field Purchase

Parts that must be purchased locally at the location where the activity is carried out.

To Scrap
To Warehouse

Parts that must be returned to the warehouse, for example, insurance parts that are refurbished in an overhaul shop (not applicable to maintenance items).

To Warehouse by Transport

Parts that must be returned to the warehouse, and that must be transported in a special way, for example, transport on a special truck (not applicable to maintenance items).

Supplier Direct Delivery
Supplier Direct Return
Not Applicable
From Warehouse

If the delivery is from a central or regional warehouse, and the warehouse on the material line is specified, the planned deliveries are normally allocated in the warehouse of the item. Use this delivery type if no service cars are defined, or if service cars are not defined as separate warehouses.

From Warehouse in Car

Select this option if parts are transported by a service car and these service cars are defined as separate warehouses. During global SRP, allocations are made in the central warehouse. While Releasing a Service Order, a transfer order is created from the central warehouse to the service car.

From Car

Parts are transported by a service car related to warehouse and transfer warehouse orders are not generated.

The car must be replenished using the normal warehouse procedures such as Time Phased Order Point (TPOP) or Order Controlled/Batch (OCB).

From Warehouse by Transport

Select this option if parts must be separately transported because of their size. While Releasing a Service Order, a transfer order is created from the central warehouse to the warehouse that is defined for the ship-to business partner.

As the crow flies
Bing Maps
Google Maps
Not Applicable
Service Order
Service Order Activity Fixed Price
After Sales Service
After Sales Service Lines
Maintenance Sales Order
Maintenance Sales Order Part Lines
Maintenance Sales Order Activity Lines
Maintenance Sales Order Coverage Lines
Estimated Coverage Lines
Work Orders
Work Order - Batch Repair Serials
Work Order Activities
Work Order Material Resources
Equipment Rental Request Line
Work Order Labor Resources
Work Order Other Resources
Work Order Outgoing Subassemblies
Work Order Incoming Subassemblies
Work Order Assignments
Quote
Quote Line
Quote Cost Line
Service Order Activity
Serialized Item
Rental Terms by Rental Equipment
Rental Information by Rental Equipment
Service Order Material Line
Customer Claim
Customer Claim Line
Service Order Labor Line
Customer Claim Estimate Line
Customer Claim Delivery Line
Service Order Other Line
Customer Claim Receipt Line
Customer - Supplier Claim Request
Customer Claim Invoice Line
Service Order Assignment
Supplier Claim
Supplier Claim Line
Supplier Claim Estimate Line
Supplier Claim Delivery Line
Supplier Claim Receipt Line
Supplier Claim Invoice Line
Pricing Information
Service Estimated Cost Lines
Manual

The work order is not generated automatically when saving a new part maintenance line. The Create Work Order option must be used to generate the work order.

Automatic

The work order is generated automatically when saving a new part maintenance line and you cannot view the Create Work Order option.

Interactive

The work order is generated based on the option selected in the message displayed while saving a new part maintenance line.

Price Books Service/Sales

The Default Service Price Book is used. This price cannot be specific for one Business Partner. If this price book is not defined, the Default Sales Price Book is used.

Price Books Transfer

Using the Sales price book ( Matrix Type field set to Transfer Price on the Matrix Definitions (tdpcg0110m000) session) , an internal sales price between two internal business partners can be specified. The functionality is similar to that of the triangular invoicing between a sales office/service department and a warehouse.

Note: LN considers the internal business partners linked to the enterprise units to search the price.
Item Service Prices

The sales price defined on the Items - Service (tsmdm2100m000) session is used. This price can also be used for the internal invoice. Item Service Price is used if Service Price Book and Price Book Transfer is not defined.

Below
Above
Between
Outside
Not Applicable
After
Before
Between
Not Set
Activity
Material
Order
Work Orders
Maintenance Sales Orders
Service Orders
Not Applicable
Counter
Condition Based Alphanumeric
Condition Based Numeric
Created
Modified
Deleted
Counter Reading Group
Maintenance Scenario Line
Not Applicable
Trigger Set Rule Book
Measurement Type
Alphanumeric
Numeric
Material Resource
Batch Repair
Outgoing Subassembly
Incoming Subassembly
Not Applicable
Emergency
Normal
Call
Work Order
Customer Claim
Supplier Claim
Service Order
Maintenance Sales Order
Work Order
Call
Not Applicable
Customer Claim
Supplier Claim
Quote Request
After Sales Service
Price Calculation
Rental Request
Field Change Order
Quote
Maintenance Sales Order
Service Order
Service Order Quote
Planned Activity
Maintenance Notification
Group Planning Activity
Week
Month
Quarter
Year
Day
Not Applicable
Week
The duration of the usage registration is a week or a day.
Month
The duration of the usage registration is a month, week, or a day.
Quarter
Year
The duration of the usage registration is a year, month, week, or day.
Day
The duration of the usage registration is at least a day.
Fixed Activity Price
Fixed Order Price
Time and Material
Not Applicable
Part Lines

Displays only the Part Maintenance Lines (tsmsc1110m500) session and the options to filter the part lines, in the Part Maintenance Workbench (tsmsc1600m100) session.

Work Orders

Displays only the Work Orders (tswcs2100m200) session and the options to filter the work orders, in the Part Maintenance Workbench (tsmsc1600m100) session.

Part Lines and Work Orders

Displays the Part Maintenance Lines (tsmsc1110m500) and the Work Orders (tswcs2100m200) sessions and the options to filter the lines and orders, in the Part Maintenance Workbench (tsmsc1600m100) session.

Yes

The cost line is printed on the invoice when the invoice amount is zero.

No

The cost line is not printed on the invoice when the invoice amount is zero.

No Invoice

Invoice is not created for the cost line when the invoice amount is zero.

Not Applicable
Summarized
Detailed
To be Printed
Printed
Not Required
Internal Document

The cost amounts and the gross margin are printed. The status of the contract is not changed.

External Document

Only the sales amounts are printed. You send the document to the sold-to business partner. The status of the contract is not changed.

Service Department Data

When you select this option, all general data of the service center is printed.

Block

The service type is blocked.

Warning

A warning message is displayed for the service type.

Not Applicable

Infor LN does not perform any action.

None
Warning

A question is asked whether to continue completing the activity in case no actual problem/solution code is maintained.

Mandatory

The order activity cannot be set to completed when actual problem/solution code is not filled.

Not Applicable
Reference Activity
Master Routing
Not Applicable
To be Received
Received
Not Applicable
Serialized Equipment and Agreements
If this option is selected, these three satellite sessions are displayed in the Equipment Rental Workbench (tscfg2600m100) session:
  • Equipment Rental Workbench (tscfg2600m200)
  • Rental Equipment (tscfg2100m200)
  • Rental Agreements (tssoc2110m200)
Equipment and Agreements
If this option is selected, these three satellite sessions are displayed in the Equipment Rental Workbench (tscfg2600m100) session:
  • Equipment Rental Workbench (tscfg2600m200)
  • Rental Equipment (tscfg2100m200)
  • Rental Agreements (tssoc2110m200)
Requests and Agreements
If this option is selected, these three satellite sessions are displayed in the Equipment Rental Workbench (tscfg2600m100) session:
  • Equipment Rental Workbench (tscfg2600m200)
  • Equipment Rental Requests (tssoc5150m200)
  • Rental Agreements (tssoc2110m200)
Work Order
Warehousing Order
Quote Request
FRACAS Document
Rental Request
Field Change Order
Freight Order
Purchase Requisition
Quote
Purchase Order
Maintenance Sales Order
Sales Invoice
Purchase Invoice
Service Order
Shipment
Service Order Quote
Receipt
Planned Activity
Customer Claim
Call
Supplier Claim
Maintenance Notification
Non-Conformance Report
Appointment
Item
Reference Activity
Coverage Type
Effective Date
Note: The layout of the print report remains the same on all sorting sequences.
All Warehouses in Planning Cluster

Checks if the material is available in the warehouse defined on the Material Line.

Current Warehouse Only

Checks if the material is available in one of the warehouses in the same cluster as the warehouse defined on the Material Line.

Preferred
Mandatory
Ship-to BP Address
Location Address
Owner Address
In-Use-by BP Address
Dealer Address
Subcontractor Address
Not Applicable
Department
Skill
Service
Purchase
Not Applicable
Internal

The service department executes internal maintenance activities, such as depot repair or helpdesk support. You can relate a production work center to the service department, which enables a company-wide analysis of the required and available capacity.

External

The service department executes external maintenance activities for third parties.

Note: You can control service orders for internal maintenance activities in the Manufacturing package.
Cost amounts
Sales amounts
Based on Service Area
Based on Distance Zone
Based on Service Order or Activity
Based on Serialized Item
None
Based on Installation Group
Increasing

When the measured value increases with time, the trend is said to be increasing.

Decreasing

When the measured value decreases with time, the trend is said to be decreasing.

No Trend
Not Applicable
Order Based
Activity Based
Not Applicable
VAT Based on Goods

The goods flow is considered to determine the correct VAT values.

VAT Based on Services

The place (location address) where the service is performed, is considered, to determine the correct VAT values.

Main Department

A service department to which you can link subordinate service departments (sub service departments).

Work Center

A service department that belongs to a main (higher-level) service department.

Note

- A main service department with sub service departments belonging to it cannot have its Work Center changed.

- If you select Work Center, you must select an associated main service department in the Main Department field.

- A sub service department can only be related to one main service department.

- A sub service department cannot have a subordinate (sub service) department related to it.

No

You cannot delete the activity lines, part lines, cost lines or the resource lines that are created before the related order or activity is released.

Interactive

LN prompts you to confirm before deleting the activity lines, part lines, cost lines or the resource lines.

Yes

You can delete the activity lines, part lines, cost lines or the resource lines.