After Sales Service Lines (tstdm5101m000)

Use this session to define the actions to be executed for the items to be delivered.

Field Information

Object Type

The object type to which the After Sales Service instance is linked.

Allowed values

Sales Order
Sales Quote
Contract Deliverable

Business Object

The business object to which the After Sales Service instance is linked such as a Sales Order, Quote or a Project.

Contract Line

The line number of the originating contract deliverable line.

Process Status

The status of the process that is executed for an After Sales Service line.

Allowed values

To be Delivered
Delivered
Processed
Not Applicable

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Line

The line number of the After Sales Service line.

Sequence

The sequence number of the After Sales Service line.

Component Sequence

The sequence number of the After Sales Service line.

Delivery Sequence

The delivery sequence number.

Item

The code of the item to be delivered.

Item Description

The description or name of the code.

Serial Number

The serial number of the Item.

Installation Group

The installation group to which the Item is linked.

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Description

The description or name of the code.

Sales Office

The sales office linked to the business object such as a sales order, sales quote or a contract deliverable.

Description

The description or name of the code.

Internal Sales Representative

The internal sales representative who sold the Item.

Name

The description or name of the code.

Sold-to Business Partner

The sold-to business partner to whom the Item is sold.

Name

The description or name of the code.

Service Office

The service department linked to the After Sales Service line.

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Process to Service

If this check box is selected, the After Sales Service lines and the related actions are processed in Service.

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Create Physical Breakdown

If this check box is selected, a physical breakdown structure is created for the After Sales Service line.

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Create Item - Service Business Partner

If this check box is selected, LN creates a record in the Items - Service Business Partner (tsmdm2130m000) session, for the combination of the specified Item, Sold-to Business Partner, and the effective date ( Delivery Date), when an After Sales Service line is processed.

The record is created in the Items - Service Business Partner (tsmdm2130m000) session based on these values:

Item
Sold-to Business Partner
Delivery Date
Warranty Template

Note:

This value is defaulted from the After Sales Service (tstdm5100m000) session.
The standard defaulting method is used to default the other values in the Items - Service Business Partner (tsmdm2130m000) session.
LN displays an error message, if a record already exists in the Items - Service Business Partner (tsmdm2130m000) session, for the combination of the specified Item, Sold-to Business Partner, and the effective date ( Delivery Date).

Physical Breakdown Source

The source based on which the new physical breakdown structure is created.

Allowed values

As-built Structure
Bill of Material
Item Breakdown
Not Applicable

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Quantity

The quantity of the item that must be delivered.

Unit

The unit in which the quantity of the item is expressed.

Lot Code

The lot number of the quantity of items that are shipped.

Engineering Item Revision

The engineering revision number of a revision-controlled item.

Delivery Date

The date and time when the item is delivered.

Location Address

The address and location of the item.

Name

The description or name of the code.

Link to Installation Group

If this check box is selected, the After Sales Service lines created for the business object are linked to an installation group when the lines are processed.

Create Service Contract

If this check box is selected, a new service contract is created when the After Sales Service line is processed.

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Contract Line Configuration

The context based on which the contract configuration lines must be generated.

Allowed values

Installation Group
Item
Serialized Item
Not Applicable

Contract Template

The code of the contract template used to generate the service contract.

Note:

This value is defaulted from the After Sales Service (tstdm5100m000) session.
You can select a contract template for which the Service Office is not specified in the Contract Templates (tsctm0150m000) session. If specified, the service office must be same as the Service Office specified in this session.

Description

The description or name of the code.

Warranty Template

The warranty template used for the service item data or service serialized item.

Note:

You can use only the warranty template of the type Own or Non Specific Warranty.
This value is defaulted from the After Sales Service (tstdm5100m000) session.

Description

The description or name of the code.

Installation Group Linked to

The code of the installation group generated after executing the process specified for the After Sales Service lines.

Generated

Indicates that a new installation group is generated after executing the process specified for the After Sales Service lines.

Serial Number

The code of the serial number generated after executing the process specified for the After Sales Service lines.

Item Description

The code of the item generated after executing the process specified for the After Sales Service lines.

Service Contract

The code of the service contract generated after executing the process specified for the After Sales Service lines.

Description

The description or name of the code.

Contract Change Number

The contract change number after executing the process specified for the After Sales Service lines.

Configuration Line

The configuration line number after executing the process specified for the After Sales Service lines.

Status

The status of the contract.

Generate Service Order

If this check box is selected, a service order is created for the after sales service line item.

Reference Activity

The default reference activity for the generated service order.

Note:

This field is enabled only if the Master Routing is not specified.
This value is defaulted from the Items - Service (tsmdm2100m000) session, based on the specified Item.

Contact

The contact of the in use-by business partner.

Business Partner

The code of the dealer.

Address

The address of the dealer.

Contact

The contact of the dealer.

Service Order

The code of the generated service order.

Activity Line

The generated service order activity line number.

Description

The description or name of the code.

Master Routing

The default master routing for the generated service order.

Note:

This field is displayed only if the Use Master Routing check box is selected in the Service Order Parameters (tssoc0100m000) session.
LN uses this search path to default the master routing:
1. The master routing specified for the combination of the item and the sold-to Business partner in the Items - Service Business Partner (tsmdm2130m000) session.
2. The master routing specified for the item in the Items - Service (tsmdm2100m000) session.
3. The master routing specified in the After Sales Service (tstdm5100m000) session.

Business Partner

The code of the ship-to business partner.

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Address

The address of the ship-to business partner.

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session. If the ship-to business partner is modified, LN defaults this value from the Ship-to Business Partner (tccom4111s000) session.

Contact

The contact of the ship-to business partner.

Activity Duration

The duration of the activity.

Note: This value is defaulted from the Reference Activities (tsacm1101m000) session or calculated based on the master routing.

Unit

The unit in which the duration is expressed

Planned Start

The date and time when the service order (activity) is planned to be started

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Planned Finish

The date and time when the service order (activity) is planned to be finished

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Earliest Start

The earliest date and time by when the service order activity must be started.

Latest Finish

The latest date and time by when the service order activity must be completed.

Appointment

Indicates that the planned times are confirmed with the business partner.

Project

The code of the project.

Note: This field is displayed only if the Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.

Description

The description or name of the code..

Element

The code of the element.

Note: This field is displayed only if the Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.

Description

The description or name of the code.

Activity

The code of the activity.

Note: This field is displayed only if the Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.

Description

The description or name of the code.

Business Partner

The code of the in-use by business partner.

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Address

The address of the in-use by business partner.

Note: This value is defaulted from the After Sales Service (tstdm5100m000) session.

Activity Description

The description or name of the code.