Service Order Invoice Lines (tstdm4103m000)

The code of the service order for which the actual costs are listed.

The status of the service order.

Allowed values

Planned: When you plan a service order by means of the Service Order Resource Planning (tssoc2260m000) session, the service order status changes from Free to Planned.
Released: Under this status the service engineer carries out the service order. You can change the service order's status to Released when you plan the service order by means of the Service Order Resource Planning (tssoc2260m000) session, or when you choose Release on the appropriate menu in the Service Orders (tssoc2100m000) session.
Completed: The status of service orders that are successfully carried out. To change a service order's status from Released to Completed, choose Complete on the appropriate menu in the Service Orders (tssoc2100m000) session. The service order is then removed from the planning system.
Costed: The status of financially approved service orders. To change a service order's status to Costed (only possible if the status is Released or Completed), choose Cost on the appropriate menu in the Service Orders (tssoc2100m000) session.

Note: Before you change the status to Costed, make sure that all the service order's actual cost lines are entered, and financially approved.
Closed: You can change a service order's status from Costed to Closed by means of the Close Service Orders (tssoc2201m000) session. Service orders with the status Closed cannot have their data changed.
Canceled: You can cancel service orders of status Planned, or Released, by means of the Cancel Service Order (tssoc2204m000) session, but only if all the activities linked to the service orders have the status Planned or Released and have no actual costs booked.

Note: If costs are already invoiced (cost line status is Costed or Posted to Finance), you cannot change the status of the service order and its related activities to Canceled.
Rejected
Free: The status when you first define a service order.

The activity line of the related service order.

The description of the activity line.

The status of the service order activity.

Allowed values

Planned: When you plan a service order by means of the Service Order Resource Planning (tssoc2260m000) session, the service order status changes from Free to Planned.
Released: Under this status the service engineer carries out the service order. You can change the service order's status to Released when you plan the service order by means of the Service Order Resource Planning (tssoc2260m000) session, or when you choose Release on the appropriate menu in the Service Orders (tssoc2100m000) session.
Completed: The status of service orders that are successfully carried out. To change a service order's status from Released to Completed, choose Complete on the appropriate menu in the Service Orders (tssoc2100m000) session. The service order is then removed from the planning system.
Costed: The status of financially approved service orders. To change a service order's status to Costed (only possible if the status is Released or Completed), choose Cost on the appropriate menu in the Service Orders (tssoc2100m000) session.

Note: Before you change the status to Costed, make sure that all the service order's actual cost lines are entered, and financially approved.
Closed: You can change a service order's status from Costed to Closed by means of the Close Service Orders (tssoc2201m000) session. Service orders with the status Closed cannot have their data changed.
Canceled: You can cancel service orders of status Planned, or Released, by means of the Cancel Service Order (tssoc2204m000) session, but only if all the activities linked to the service orders have the status Planned or Released and have no actual costs booked.

Note: If costs are already invoiced (cost line status is Costed or Posted to Finance), you cannot change the status of the service order and its related activities to Canceled.
Rejected
Free: The status when you first define a service order.

Indicates the cost type.

Allowed values

Labor
Tooling
Traveling
Subcontracting
Help Desk
Other
Order
Activity
Material
Freight
Quote Invoice
Rental

The cost line number of the related service order.

The sequence of the invoice line number.

The status of the invoice line.

Allowed values

Free: The invoice line is newly created.
Ready for Invoicing: The invoice line is costed but a billable line is not yet created.
Costed: The invoice line when the linked cost line is costed.
Posted to Finance: The status of the invoice line when the transaction is posted to the General Ledger in Financials. This value is updated by Invoicing.

Sales Price

The price at which the item is sold.

Surcharge

The surcharge applicable for the sales price.

Total Sales Amount

The total sales amount based on the unit cost and quantity.

Sales Price Unit

The quantity of sales units for which the item's sales price is given.

Price Stage

The estimated Price Stage.

Description

The description of the Price Stage.

Price Origin

The origin of the sales price.

Allowed values

Other: The default value for all other situations such as prices from price book, item service data and so on.
Contract: If a contract term is found for the material line based on the pricing contract of the service order or activity.
Manual: The price origin is set to manual after the price or price unit is changed by the user.
Master Routing: The price origin is set to master routing, if the price is retrieved from the master routing and not from the pricing contract.
Routing Option: The price origin is set to routing option, if the price is retrieved from the routing option and not from the pricing contract.
Reference Activity: The price origin is set to reference activity, if the price is retrieved from the reference activity and not from the pricing contract.
Travel Rate Book: The price origin is set to travel rate book, if the price is retrieved from the travel rate book and not from the pricing contract.
Item Service Data: The price origin is set to Item Service Data, if the price is retrieved from the Item Service Data and not from the pricing contract.
Default Price Book: The price origin is set to Default Price Book, if the price is retrieved from the Default Price Book and not from the pricing contract.
Price Structure: The price origin is set to Price Structure, if the price is retrieved from the Price Structure and not from the pricing contract.
Not Applicable

Note: This field is set to Not Applicable by default.

Contract Ignored

Indicates that a valid price contract exists for estimated material cost line and the contract is unlinked or the price is manually overwritten.

Note: This field is displayed only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session.

Price Matrix

The code of the price matrix definition from which the price is retrieved.

Price Matrix Sequence

The sequence in the price matrix definition from which the price is retrieved if the Price Origin set to Price Structure.

Price Change After Invoicing Allowed

If this check box is selected, prices can be changed after invoicing.

Invoice Quantity

The quantity invoiced to the customer.

Invoice Quantity Unit

The unit in which the invoice quantity is invoiced.

Description

The description of the invoice.

Invoice Quantity Unit Conversion Factor

The conversion factor in which the invoice quantity is measured.

Item

The code of the coverage line item.

Serial Number

The serial number of the serialized item.

Description

The description of the serial number.

Service Engineer

The code of the service engineer to whom the service order has been assigned.

Description

The name of the service engineer.

Traveling Specification Type

The type of travel cost.

Allowed values

Not Applicable
Travel Time
Travel Total
Callout Charge
Travel Distance

Task

The code of the task that must be performed by the service engineer.

Description

The description of the task.

Labor Type Cost

The labor type that is required to perform the task.

Description

The description of the labor type.

Overtime

If this check box is selected, the overtime functionality is used for Labor Type Cost.

Labor Type Sales

The labor type used to determine the surcharges on the actual sales price/amounts.

Overtime

If this check box is selected, the overtime functionality is used for Labor Type Sales.

Repair Warranty: The cost amount for the repair warranty coverage.
Repair Warranty Sales Amount: The sales amount covered by the repair warranty.
Warranty: The cost amount for the warranty coverage.
Warranty Sales Amount: The cost amount covered by the repair warranty.
Contract: The cost amount for the contract.
Contract Sales Amount: The cost amount covered by the service contract.
Quote: The code of the service-order quote linked to the service order.
Quote Sales Amount: The cost amount covered by the service-order quote.
Goodwill Sales Amount: The cost amount that is specified as coverage under goodwill. This amount is on and above other coverages.
Sales Amount Field Change Orders: The sales amount for the field change orders.

Gross Sales Amount

The sales amount added or subtracted with the surcharge/discount amount.

Line Discount

The default discount amount for the service order estimated cost lines.

Line Discount Amount

The amount discounted from the value in the cost line's net sales amount.

Total Discount Amount

The total amount that is discounted based on the Discount Percentage and the Discount Amount.

Order Discount

The order discount amount that is applicable to the cost lines related to the service order.

Order Discount Amount

The order discount amount calculated based on the Discount Percentage specified for the related quote.

Amount Before Coverage

The total sales amount that is applicable to the service order invoice lines. This amount is calculated based on the value selected in the Discount Policy field.

If the Discount Policy is set to Apply Discounts Before Coverage, the warranty and contract coverage amount is calculated before the discount defined for the invoice line is applied.
If the Discount Policy is set to Apply Discounts After Coverage, the warranty and contract coverage amount is calculated after the discount defined for the invoice line is applied.

Covered Amount

The total amount that is covered as part of the warranty or contract coverage. This amount is calculated based on the value selected in the Discount Policy field.

If the Discount Policy is set to Apply Discounts Before Coverage, this amount is calculated before the discount defined for the invoice line is applied.
If the Discount Policy is set to Apply Discounts After Coverage, this amount is calculated after the discount defined for the invoice line is applied.

Discount Percentage

The percentage discounted from the value in the cost line's net sales amount.

Line Discount Amount

The amount discounted from the value in the cost line's net sales amount.

Currency

The currency in which the invoice-to business partner operates.

Net Invoice Sales Amount

The Net Invoice Amount based on Invoice Sales Amount,Total Discount Amount and Discount Policy.

Print on Invoice

The print options for the cost line when the invoice amount is zero.

Allowed values

Yes: The cost line is printed on the invoice when the invoice amount is zero.
No: The cost line is not printed on the invoice when the invoice amount is zero.
No Invoice: Invoice is not created for the cost line when the invoice amount is zero.
Not Applicable

Discount Policy

The policy for the discount amount.

Allowed values

Apply Discounts Before Coverage
Apply Discounts After Coverage

Multilevel Discounts

If this check box is selected, LN indicates that more than one discount is defined using the Line Discounts option.

Line Discounts

The default discount amount for the service order estimated cost lines, maintenance sales order estimated coverage lines, and work order estimated resource lines.

Structure Discount

Indicates the total discount on the sales order lines if the Discount Origin is set to Discount Structure or Price Book Discount Structure. The total structure discount of the sales order line is considered by a price matrix or a discount matrix prior to the addition, change or deletion of the manual discounts.

Setting up a price matrix

Setting up a discount matrix

Determining

Indicates if the sales order line is considered when the total order value is calculated while applying total discounts to the order.

Eligible

If this check box is selected, the calculated order discount percentage is applied to the selected sales order line.

Discount Code

The discount code retrieved from Pricing.

Discount Matrix Definition

The discount matrix definition retrieved from Pricing.

Discount Matrix Sequence

The sequence in the discount price matrix definition retrieved from Pricing.

Discount Origin

The origin from where the discount is generated.

Allowed values

Price Book Discount Structure: The discount originates from the price book to which a discount schedule is linked.
External: The discount originates from an external package.
Manual: The discount is manually entered.
Contract: The discount originates from a contract.
Discount Structure: The discount originates from a Pricing Control (PCG) matrix of the type discount matrix. For more information, refer to Setting up a discount matrix.
Not Applicable

Customs Value

The value used to determine VAT amount during import/export of goods. The customs value is used during the customs check. If this value is specified, the customs value is not required to be calculated when passing the customs, which saves time and transport costs.

Customs Value Currency

The code of the currency in which the customs value is expressed.

Customs Value Unit

The unit in which the customs value is expressed.

Customs Amount

The custom amount that is calculated during the import or export of the goods. This value is updated based on the Customs Value.

Note: This value is calculated using this formula:

Customs Amount = Customs Value * Quantity in Customs Value Unit

Currency

The code of the currency in which the customs amount is expressed.

Service Order Invoice Lines (tstdm4103m000)

Field Information