Field Change Orders (tssoc5100m000)

Field Information

Field Change Order

The number that identifies the field change order (FCO).

When you create an FCO in the details session, you select a series to assign the FCO to, and LN generates the number for the FCO.

Description

A brief description of the field change order (FCO).

Order Date

The date on which you create the field change order.

Order Type

The type of order generated for the field change order.

Allowed values

Service Order

Customer Claim

Note: 

The value in this field is set to Service Order only if the Field Service check box is selected in the General Service Parameters (tsmdm0100m000) session.

The value in this field is set to Customer Claim only if the Customer Claims check box is selected in the General Service Parameters (tsmdm0100m000) session.

This field is disabled if the Status is set to Closed.

FCO Status

The field change order's (FCO) status.

Item

The item that you create the field change order (FCO) for.

Note: You can only maintain this field if the FCO's status is Free.

Description

The description or name of the code.

Reference Activity 1

The first activity carried out as part of the field change order.

Description

The name or description of the activity.

Reference Activity 2

A second activity to be carried out as part of the field change order.

Reference Activity 3

A third activity to be carried out as part of the field change order.

Reference Activity 4

A fourth activity to be carried out as part of the field change order.

Reference Activity 5

The fifth activity to be carried out as part of the field change order.

Service Office

The (code of the) service department that carries out the activities listed for the field change order.

Description

The name of the service department.

Planned Earliest Start Date

The earliest date that the field change order can start.

Note: This value must be greater than or equal to the order date.

Planned Latest Finish Date

The date by which the field change order must be finished.

Note: This value must be greater than or equal to the Planned Earliest Start Date.

Subcontractor

If you subcontract out the field change order (FCO), this is the (code of the) buy-from business partner responsible for carrying out the FCO.

Note: This field is applicable only if the Subcontracted check box is selected.

Item Subcontracting

The code of the item used to itemize the subcontracted field change order work.

Note: 

• This field is enabled only if the Subcontracted check box is selected.
• You can select an item of the type:
  • Cost
  • Service
  • Subcontracted Service

Origin

Expected Problem

The problem expected by the support engineer.

Note: This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session.

Actual Problem

The actual problem reported by the customer.

Note: This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session.

Expected Solution

The solution to the Expected Problem as determined by the support engineer.

Note: This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session.