Service Order Activities (tssoc2511m000)
Use this session to view the service order activities listed in LN.
Integration with Infor LN Quality
LN allows you to create non-conformance reports for service objects, using the Create Non-Conformance Report option on the Action menu. The Non-Conformance Reports (qmncm1100m000) session is invoked, wherein you can create the report for the service object.
LN allows you to link non-conformance reports for service objects, using the Link Non-Conformance Report option on the Action menu. The Non-Conformance Reports (qmncm1100m000) session is invoked, wherein you can select the report to be linked to the service object.
You can use the Unlink Non-Conformance Report option on the Action menu to unlink the Non-Conformance report. The Related Orders - Quality Management (tsmdm4500m100) session is invoked, wherein you can select the report to be unlinked.
- These non-conformance report options are visible only if the Non-Conformance Reports check box is selected in the General Service Parameters (tsmdm0100m000) session.
- The Create Non-Conformance Report option is enabled only if the Item is specified for the service object.
Field Information
- Service Order
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The (number of the) service order for which the activity is listed.
- Activity Line
-
The number given to the activity to identify it, and distinguish it from the other activities listed for the service order.
- Reference Activity
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The (code of the) reference activity listed for the service order.
- Description
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The name or description of the reference activity.
- Search Argument
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The service order activity's search key.
- Coverage Type
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The (code of the) service order activity's coverage type.
- Installation Group
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The installation group that the service order activity is listed for.
- Planned Start Time
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The time planned for the activity to start.
- Line Status
-
The service order activity's status.
- Pricing Contract Change
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The number that identifies the active contract change number at the time of linking. The order will use the contract terms that are activated for this contract change number.