Service Order Labor Costs (tssoc2132m000)

Use this session to view and maintain the labor costs of a service order.

Note:

his session can also be viewed as a satellite session in the Service Order (tssoc2100m100) session. To view this session, the Labor check box must be selected in the Service Order group box, in the Service User Profiles (tsmdm1150m000) session.
This session can also be viewed as a satellite session in the Service Order Activity (tssoc2110m100) session. To view this session, the Labor check box must be selected in the Service Order Activity group box in the Service User Profiles (tsmdm1150m000) session.
The Estimated Amounts tab is displayed only if the Use Coverage Calculation for Estimates check box is selected in the Service Order Parameters (tssoc0100m000) and the Service Orders (tssoc2100m000) sessions.
You cannot delete the labor cost line that is created in the estimated phase if:
- The service order parameter Allow to Delete Estimates in the Service Order Parameters (tssoc0100m000) session is set to No.
- The service order or the activity Status is set to Released or Completed.

Field Information

Service Order

The number of the service order for which the labor costs are listed.

Description

The description or name of the code.

Service Order Status

The status of the service order.

Allowed values

Planned: When you plan a service order by means of the Service Order Resource Planning (tssoc2260m000) session, the service order status changes from Free to Planned.
Released: Under this status the service engineer carries out the service order. You can change the service order's status to Released when you plan the service order by means of the Service Order Resource Planning (tssoc2260m000) session, or when you choose Release on the appropriate menu in the Service Orders (tssoc2100m000) session.
Completed: The status of service orders that are successfully carried out. To change a service order's status from Released to Completed, choose Complete on the appropriate menu in the Service Orders (tssoc2100m000) session. The service order is then removed from the planning system.
Costed: The status of financially approved service orders. To change a service order's status to Costed (only possible if the status is Released or Completed), choose Cost on the appropriate menu in the Service Orders (tssoc2100m000) session.

Note: Before you change the status to Costed, make sure that all the service order's actual cost lines are entered, and financially approved.
Closed: You can change a service order's status from Costed to Closed by means of the Close Service Orders (tssoc2201m000) session. Service orders with the status Closed cannot have their data changed.
Canceled: You can cancel service orders of status Planned, or Released, by means of the Cancel Service Order (tssoc2204m000) session, but only if all the activities linked to the service orders have the status Planned or Released and have no actual costs booked.

Note: If costs are already invoiced (cost line status is Costed or Posted to Finance), you cannot change the status of the service order and its related activities to Canceled.
Rejected
Free: The status when you first define a service order.

Line

The number used to distinguish the labor cost line from the other labor cost lines listed for a service order.

Status

The status of the cost line.

Allowed values

Free: The coverage line is freely maintainable.
Costed: If you click Costed, you agree with the financial coverage as defined on the cost line and you set the cost line to this status. Initially, LN determines the coverage, but during the Free status, you can manually change the coverage. When the status is changed to Costed, the financial coverage is effected and the line is posted to Invoicing .
Posted to Finance: This value is changed by a function in Invoicing , when the transaction is posted to the General Ledger module in Financials .

Hours

General

Activity Line

The number used to identify the service order's activity that requires the labor.

Description

The description or name of the code.

Task

The code of the service order activity's task for which the labor cost is listed.

Order Discount Amount

The order discount amount calculated based on the Order Discount specified in the Service Orders (tssoc2100m000) session. This amount is applicable to the selected labor cost line.

Note:

This field is displayed only if the Labor check box is selected in the Service Order Parameters (tssoc0100m000) session.
This field is applicable only if the Pricing Method of the related service order is set to Time and Material

Description

The description or name of the code.

Sales Amounts

Repair Warranty Coverage Yes/No: Indicates if a repair warranty is applied to the record.
Repair Warranty Sales Amount: The sales amount covered by the repair warranty.
Warranty Coverages Yes/No: Indicates if a warranty is applied to the record.
Warranty Sales Amount: The sales amount covered by the warranty.
Contract Coverages Yes/No: Indicates if a contract is applied to the record.
Contract Sales Amount: The sales amount covered by the service contract.
Quote Coverages Yes/No: Indicates if a quote is applied to the record.
Quote Sales Amount: The quote number if the cost line is generated from a service order quote.
Sales Amount Field Change Orders: The sales amount covered by the field change order (FCO).
Sales Amount Goodwill: The sales amount that is specified as coverage under goodwill. This amount is on and above other coverages.
Invoice Sales Amount: The invoiceable sales amount of the cost line. This amount is calculated based on the Total Sales Amount, the covered amount and the Goodwill Sales Amount.

Cost Amounts

Repair Warranty Cost Amount: The cost amount covered by the repair warranty.
Warranty Cost Amount: The cost amount covered by the warranty.
Contract Cost Amount: The cost amount covered by the service contract.
Quote Cost Amount: The cost amount covered by the service-order quote.
Cost Amount Goodwill: The cost amount that is specified as coverage under goodwill. This amount is on and above other coverages.
Invoice Cost Amount: The invoiceable cost amount of the cost line. This amount is calculated based on the Total Cost Amount, the covered amount and the Goodwill Cost Amount.

Sales Amounts

Sales Amount Repair Warranty

If the service order activity is covered by an repair warranty and the Repair Warranty check box is selected, the sales amount covered by the repair warranty appears here.

Note: If you clear the Repair Warranty check box and save the cost line, this field is set to zero, which skips the repair warranty's coverage of the cost line.

Note: LN provides 100 percent coverage by default. The user has the option to change the coverage amount.

Sales Amount Warranty

If the service order activity's item is covered by an active warranty and the Warranty check box is selected, the sales amount covered by the warranty appears here.

Default value

If an active warranty is valid for the item, LN uses the coverage procedure to determine the amount covered.

Note: If you clear the Warranty check box and save the cost line, this field is set to 0, which skips the warranty's coverage of the cost line.

Contract Sales Amount

If the Installation group on the service order is covered by a service contract and the Contract Coverage check box is selected, this field displays the sales amount covered by the service contract.

Default value

If an active contract is valid for the Installation group, LN uses the coverage procedure to determine the amount covered.

Note: If you clear the Contract Coverage check box and save the cost line, this field is set to 0, which skips the service contract's coverage of the cost line.

Quote Sales Amount

If the service order is generated from a service-order quote to which terms are linked, and the Quote check box is selected, this field displays the sales amount covered by the service-order's quote.

Default value

For service orders generated form a service order quote, LN uses the coverage procedure to determine the amount covered.

Note: If you clear the Quote check box and you save the cost line, this field is set to 0, which skips the service-order quote's coverage of the cost line.

Project

The code of the project to which the labor cost line is pegged.

Note:

This field is displayed only if the Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
This field is applicable if the service order is project pegged and the project specified on the service order header is a TP Project.
This value is defaulted from the service order header/activity.
You can specify a project:
- That is not linked to a Project contract and for which invoicing through sales is allowed.
- For which the status is set to Active.
- That is not a PCS Project.

Description

The description or name of the code.

Element

The code of the element linked to the Project.

Note:

This field is displayed only if:
- The Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
- The Element check box is selected in the Project Parameters (tppdm0100s000) session.
This field is applicable only if:
- The Project is specified.
- Project Element is applicable for Project.
This value is defaulted from the Costing Breaks - Service Labor (tppdm3104m000) session if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session. This value is defaulted from the service order/activity if the Costing Breaks check box is cleared in the Implemented Software Components (tccom0100s000) session or if a value is not specified in the Costing Breaks - Service Labor (tppdm3104m000) session.
This value must be specified if the element is mandatory for the project.

Description

The description or name of the code.

Activity

The code of the activity linked to the Project.

Note:

This field is displayed only if:
- The Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
- The Activity check box is selected in the Project Parameters (tppdm0100s000) session.
This field is applicable only if:
- The Project is specified.
- Project Activity is applicable for Project.
This value is defaulted from the Costing Breaks - Service Labor (tppdm3104m000) session if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session. This value is defaulted from the service order/activity if the Costing Breaks check box is cleared in the Implemented Software Components (tccom0100s000) session or if a value is not specified in the Costing Breaks - Service Labor (tppdm3104m000) session.
This value must be specified if the activity is mandatory for the project.

Description

The description or name of the code.

Project Peg Origin

The origin of the project peg.

Allowed values

Costing Break
Not Applicable
Manual
Top Demand

Note:

This field is displayed only if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session.
This field is applicable only if the service order is project pegged.
By default, this field is set to:
- Costing Break, when the project peg is defaulted from the Costing Breaks - Service Labor (tppdm3104m000) session.
- Top Demand, when the project peg is defaulted from the service order header or the service contract linked to the service order.
- Not Applicable, when the project peg or the costing breaks is not applicable.

Quote

The code of the service-order quote linked to the service order labor cost.

Note: This field is displayed only if the Use Service Order Quotes for Service Orders check box is cleared in the Service Order Parameters (tssoc0100m000) session.

Quote Revision

The revision number of the quote linked to the service order labor cost.

Note:

This field is displayed only if:

The Use Service Order Quotes for Service Orders check box is cleared in the Service Order Parameters (tssoc0100m000) session.
The Use Revisions check box is selected in the Service Quote Parameters (tsepp0100m000) session.

Sales Amount Field Change Orders

If the service order is generated from a field change order (FCO), this field displays the sales amount that is covered by the FCO.

Note: All costs of service orders generated from an FCO are covered (the invoice amount is zero). To invoice the customer for an FCO generated cost line, enter a negative value in the Sales Amount Goodwill field.

Sales AmountGoodwill

The amount that is exempted for the customer. This amount cannot be classified by the coverage amounts such as repair warranty, warranty, contract, quote, or FCO. If negative, LN adds the amount to the Sales Invoice Amount of the cost line.

Note: This amount is posted to Financials as other costs.

Invoice SalesAmount

The cost line's invoiceable sales amount, as determined by the following equation:

Total Sales Amount- Warranty - Contract - Quote - FCO - Other Costs

Note:

If you carry out the coverage procedure, this field is filled automatically.

Cost Amounts

Repair Warranty

If the service order activity is covered by an repair warranty and the Repair Warranty check box is selected, the cost amount covered by the Repair Warranty is displayed here.

Warranty

If the activity's item on the service order is covered by an active warranty and the Warranty check box is selected, this field displays the cost amount covered by the warranty.

Note:

If the coverage procedure is carried out, this field is automatically filled.
If you clear the Warranty check box and save the cost line, this field is set to 0, which skips the warranty coverage.

Covered by Contract

If the Installation group on the service order is covered by a service contract and the Contract Coverage check box is selected, this field displays the cost amount that is covered by the service contract.

Note: If you clear the Contract Coverage check box and save the cost line, this field is set to 0, which skips the service contract's coverage of the cost line.

Cost Amount Quote

If the service order is generated from a service-order quote to which terms are linked, and the Quote check box is selected, this field displays the cost amount covered by the service-order quote.

Note: If you clear the Quote check box and save the cost line, this field is set to 0, which skips the service order quote coverage for the cost line.

Cost Amount Field Change Order

If the service order is generated from a field change order (FCO), this field displays the cost amount that is covered by the FCO.

Invoice CostAmount

The cost amount of the cost line's invoice, determined by the following equation:

Total Sales Amount- Warranty - Contract - Quote - FCO - Other Costs

Cost AmountGoodwill

The cost amount that is exempted from invoicing. This amount cannot be covered by the coverage amounts such as warranty, contract, quote, or FCO.

LN calculates this amount using the following equation:

Sales Amount Goodwill / Total Sales Amount = Cost Amount Goodwill / Total Cost Amount

Note:

This amount is posted to Financials as other costs.
LN populates this field if the coverage procedure is executed.

Cost Component

The task's cost component.

Default value

The cost component defined for the task in the Tasks (tsmdm0115m000) session.

Labor Type Cost

The labor type that classifies the labor required for the task.

Labor Type Sales

The labor type used to determine the surcharges on the actual sales price/amounts.

Creation Time

The date and time on which invoice line is created. By default, LN populates the current date and time as invoice line creation time.

Service Engineer

The code of the service engineer.

Description

The description or name of the code.

Estimated Quantity

The amount of time required to perform the task.

Default value

The Time Duration selected for the task in the Tasks (tsmdm0115m000) details session.

Quantity based on the Activity Number of Units

If this check box is selected and the number of units for an activity (agreement) is modified, the estimated or required quantity is multiplied or divided based on the requirement.

Note: This check box cannot be modified once the service order is set to Completed or Costed.

Time Quantity Unit

The unit to express the time quantities.

Surcharge

The additional surcharge levied on the sales.

Actual Cost Rate

The actual wage rate. This value is defaulted from the Service Order Hours (bptmm1130m000) session with the actual wage rate of the engineer when the hours transactions are aggregated to a labor cost line. The Unit Cost is the sum of the Actual Cost Rate and overhead price defined for the labor rates.

Surcharge

The additional surcharge levied on the costs.

Actual Quantity

The actual quantity of materials delivered.

Discount Policy

The policy applicable for discounts.

Allowed values

Apply Discounts Before Coverage
Apply Discounts After Coverage

Last Transaction Date

The date and time when the cost line data is last modified.

VAT Based On

If this check box is selected, VAT calculation is based on goods or services.

Allowed values

VAT Based on Goods: The goods flow is considered to determine the correct VAT values.
VAT Based on Services: The place (location address) where the service is performed, is considered, to determine the correct VAT values.

Tax Classification

An attribute of order header and order lines that you can use to define tax exceptions for the transactions. LN retrieves the default tax classification from the invoice-from and invoice-to business partners.

Description

The description or name of the code.

Exempt

The cost line exempted from tax classification.

Own Identification Number

The tax number of the service provider.

Business Partner Tax Country

The tax country of the business partner.

Description

The description or name of the code.

Business Partner Identification Number

The tax number of the business partner.

Exemption Certificate

The tax exemption certificate number.

Exemption Reason

The reason why the sold-to business partner or your company is exempt from sales tax.

Description

The description or name of the code.

Invoice Number

The sales invoice.

Transaction Type

Type of invoice sent to customer related to field purchase.

Invoice Date

The date and time of the sales invoice.

Financial Company

Financial company of invoice sent to customer related to field purchase.

Posting Date

The date on which the cost line’s invoice is posted from the Sales Invoicing (SLI) module in Central Invoicing to the General Ledger (GLD) module in Finance.

Total Cost Amount

This field displays the total cost amount for the cost line, as determined by the following equation:

Actual Quantity * Unit Cost

Cost

The currency used to express the cost values.

Default value

Your company's home currency.

Activity Status

The status of the service order activity.

Allowed values

Planned: When you plan a service order by means of the Service Order Resource Planning (tssoc2260m000) session, the service order status changes from Free to Planned.
Released: Under this status the service engineer carries out the service order. You can change the service order's status to Released when you plan the service order by means of the Service Order Resource Planning (tssoc2260m000) session, or when you choose Release on the appropriate menu in the Service Orders (tssoc2100m000) session.
Completed: The status of service orders that are successfully carried out. To change a service order's status from Released to Completed, choose Complete on the appropriate menu in the Service Orders (tssoc2100m000) session. The service order is then removed from the planning system.
Costed: The status of financially approved service orders. To change a service order's status to Costed (only possible if the status is Released or Completed), choose Cost on the appropriate menu in the Service Orders (tssoc2100m000) session.

Note: Before you change the status to Costed, make sure that all the service order's actual cost lines are entered, and financially approved.
Closed: You can change a service order's status from Costed to Closed by means of the Close Service Orders (tssoc2201m000) session. Service orders with the status Closed cannot have their data changed.
Canceled: You can cancel service orders of status Planned, or Released, by means of the Cancel Service Order (tssoc2204m000) session, but only if all the activities linked to the service orders have the status Planned or Released and have no actual costs booked.

Note: If costs are already invoiced (cost line status is Costed or Posted to Finance), you cannot change the status of the service order and its related activities to Canceled.
Rejected
Free: The status when you first define a service order.

Price Origin

The origin of the sales price.

Allowed values

Other: The default value for all other situations such as prices from price book, item service data and so on.
Contract: If a contract term is found for the material line based on the pricing contract of the service order or activity.
Manual: The price origin is set to manual after the price or price unit is changed by the user.
Master Routing: The price origin is set to master routing, if the price is retrieved from the master routing and not from the pricing contract.
Routing Option: The price origin is set to routing option, if the price is retrieved from the routing option and not from the pricing contract.
Reference Activity: The price origin is set to reference activity, if the price is retrieved from the reference activity and not from the pricing contract.
Travel Rate Book: The price origin is set to travel rate book, if the price is retrieved from the travel rate book and not from the pricing contract.
Item Service Data: The price origin is set to Item Service Data, if the price is retrieved from the Item Service Data and not from the pricing contract.
Default Price Book: The price origin is set to Default Price Book, if the price is retrieved from the Default Price Book and not from the pricing contract.
Price Structure: The price origin is set to Price Structure, if the price is retrieved from the Price Structure and not from the pricing contract.
Not Applicable

Contract Ignored

If this check box is selected, LN indicates that a valid fixed price contract exists for estimated material cost line and the contract is unlinked or the price is manually overwritten.

Note:

This is a display field.
This field is displayed only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session.

Total Sales Amount

The total sales amount.

Total Cost Amount

The total cost amount based on the unit cost and quantity.

Discount Amount

The discount amount.

Note:

This field is enabled only if the Use Coverage Calculation for Estimates check box is selected in the Service Orders (tssoc2100m000) session.
This field is visible if the Service Order Status field in Service Orders (tssoc2100m000) session is Free or Planned.

/

The unit of the quantity for which the discount amount is displayed.

Total Discount Amount

The total amount that is discounted based on the Discount Percentage and the Discount Amount.

Discount Origin

The origin for the discount amount.

Allowed values

Price Book Discount Structure: The discount originates from the price book to which a discount schedule is linked.
External: The discount originates from an external package.
Manual: The discount is manually entered.
Contract: The discount originates from a contract.
Discount Structure: The discount originates from a Pricing Control (PCG) matrix of the type discount matrix. For more information, refer to Setting up a discount matrix.
Not Applicable

Note:

This field is displayed if :
- The Use Coverage Calculation for Estimates check box is selected in the Service Orders (tssoc2100m000) session.
- The Service Order Status field is set to Free or Planned in the Service Orders (tssoc2100m000) session.

Discount Percentage

The discount percentage.

Invoice Amount

The net sales amount payable. This amount is calculated based on the Total Discount Amount and the Discount Policy.

Total Sales Amount

The total sales amount of the labor cost line.

Currency

The currency used to express the sales values.

Default value

Your company's home currency.

Discount Percentage

The percentage discounted from the value in the cost line's Sales Invoice Amount. If you enter a value in this field, LN calculates the discount in the sales currency and displays it in the Total Discount Amount field.

Discount Amount

You can use this field in the following ways:

If you enter a value in the Discount Percentage field, this field displays the discount amount in the sales currency, which is discounted from the invoice.
If you leave the Discount Percentage field empty, in this field you can enter the amount (in the sales currency) to be discounted from the invoice. The Discount Percentage field is set to 0.

Invoice Amount

The amount the customer is invoiced for the cost line.

Print on Invoice

The print options for the cost line when the invoice amount is zero.

Note:

When the field is set to No Invoice, Invoice costs are considered as goodwill
If the field is set to 'No Invoice' after the line is costed, the available invoice line in Invoicing is deleted.

Allowed values

Yes: The cost line is printed on the invoice when the invoice amount is zero.
No: The cost line is not printed on the invoice when the invoice amount is zero.
No Invoice: Invoice is not created for the cost line when the invoice amount is zero.
Not Applicable

Estimated Sales Rate

The estimated sales price of the labor cost line.

Sales Rate

The sales price for one of the item's sales unit.

Default value

The setting in this field is determined by the value specified in the Sales Prices Search Method field in the General Service Parameters (tsmdm0100m000) session.

Price Origin

The origin of the sales price.

Allowed values

Other: The default value for all other situations such as prices from price book, item service data and so on.
Contract: If a contract term is found for the material line based on the pricing contract of the service order or activity.
Manual: The price origin is set to manual after the price or price unit is changed by the user.
Master Routing: The price origin is set to master routing, if the price is retrieved from the master routing and not from the pricing contract.
Routing Option: The price origin is set to routing option, if the price is retrieved from the routing option and not from the pricing contract.
Reference Activity: The price origin is set to reference activity, if the price is retrieved from the reference activity and not from the pricing contract.
Travel Rate Book: The price origin is set to travel rate book, if the price is retrieved from the travel rate book and not from the pricing contract.
Item Service Data: The price origin is set to Item Service Data, if the price is retrieved from the Item Service Data and not from the pricing contract.
Default Price Book: The price origin is set to Default Price Book, if the price is retrieved from the Default Price Book and not from the pricing contract.
Price Structure: The price origin is set to Price Structure, if the price is retrieved from the Price Structure and not from the pricing contract.
Not Applicable

Discount Amount

The discount amount expressed in the sales currency.

Note:

This field is displayed only if the Use Coverage Calculation for Estimates check box is selected in:
- The Service Order Parameters (tssoc0100m000) session.
- The Service Orders (tssoc2100m000) session.
This field is enabled only if the value in the Sales Price field is not zero.
The discount amount that is discounted from the invoice is displayed, if you specify a value in the Discount Percentage field.
You can specify the discount amount that is discounted from the invoice, if a value is not specified in the Discount Percentage field.
LN sets the value of this field to zero if the Ownership field is set to Customer Owned.

Discount Origin

The origin for the discount amount.

Allowed values

Price Book Discount Structure: The discount originates from the price book to which a discount schedule is linked.
External: The discount originates from an external package.
Manual: The discount is manually entered.
Contract: The discount originates from a contract.
Discount Structure: The discount originates from a Pricing Control (PCG) matrix of the type discount matrix. For more information, refer to Setting up a discount matrix.
Not Applicable

Note: This field is displayed only if the Use Coverage Calculation for Estimates check box is selected in the Service Order Parameters (tssoc0100m000) session.

Estimated Cost Line

Indicates if the cost line is created in the estimated phase.

Contract Ignored

If this check box is selected, LN indicates that a valid fixed price contract exists for actual material cost line and the contract is unlinked or the price is manually overwritten.

Note:

This is a display field.

This field is visible only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session.

Tax Country

The tax country that applies to the cost line.

Tax Code

The tax code applicable for the cost line.

Coverage Time

In case of contract, quote, or warranty coverages, the date and time from which these coverages apply to the service order.