Service Order Actual Labor Costs (tssoc2131m000)

Use this session to view and maintain the actual service-order labor costs listed for a service order.

Note: You can only maintain actual labor-cost lines if the service order status is Released or Completed.
Note: 

This session can also be viewed as a satellite session in the Service Order (tssoc2100m100) session. To view this session, the Actual Labor check box must be selected in the Service Order group box, in the Service User Profiles (tsmdm1150m000) session.

This session can also be viewed as a satellite session in the Service Order Activity (tssoc2110m100) session. To view this session, the Actual Labor check box must be selected in the Service Order Activity group box in the Service User Profiles (tsmdm1150m000) session.

You can add actual labor cost lines to a released service order, and therefore to this session, by means of the Service Order Hours (bptmm1130m000) session in the People module. To start the Service Order Hours session, in the Service Orders (tssoc2100m000) session, on the appropriate menu, click Hours Accounting.

If the service order's status is Free or Planned, you can add labor cost lines in the Service Order Estimated Labor Costs (tssoc2130m000) session, which LN then copies to this session.

Field Information

Service Order

The code of the service order for which the actual labor costs are listed.

Description

If the service order is created for an external customer, this field displays the name of the sold-to business partner.

If the service order is created for an internal business partner, this field displays the description of the service department that carries out the service order.

Service Order Status

The current status of the service order.

Activity Line

The number used to identify the service order's activity that requires the labor.

Description

The name or description of the activity.

Coverage Time

In case of contract, quote, or warranty coverages, the date and time from which these coverages apply to the service order.

Task

The code of the service order activity's task for which the labor cost is listed.

Description

The name or description of the task.

Order Discount Amount

The order discount amount calculated based on the Order Discount specified in the Service Orders (tssoc2100m000) session. This amount is applicable to the selected labor cost line.

Note: 
  • This field is displayed only if the Labor check box is selected in the Service Order Parameters (tssoc0100m000) session.
  • This field is applicable only if the Pricing Method of the related service order is set to Time and Material
Project

The code of the project to which the labor cost line is pegged.

Note: 
  • This field is displayed only if the Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
  • This field is applicable if the service order is project pegged and the project specified on the service order header is a TP Project.
  • This value is defaulted from the service order header/activity.
  • You can specify a project:
    • That is not linked to a Project contract and for which invoicing through sales is allowed.
    • For which the status is set to Active.
    • That is not a PCS Project.
Description

The description or name of the code.

Element

The code of the element linked to the Project.

Note: 
  • This field is displayed only if:
    • The Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
    • The Element check box is selected in the Project Parameters (tppdm0100s000) session.
  • This field is applicable only if:
    • The Project is specified.
    • Project Element is applicable for Project.
  • This value is defaulted from the Costing Breaks - Service Labor (tppdm3104m000) session if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session. This value is defaulted from the service order/activity if the Costing Breaks check box is cleared in the Implemented Software Components (tccom0100s000) session or if a value is not specified in the Costing Breaks - Service Labor (tppdm3104m000) session.
  • This value must be specified if the element is mandatory for the project.
Description

The description or name of the code.

Activity

The code of the activity linked to the Project.

Note: 
  • This field is displayed only if:
    • The Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
    • The Activity check box is selected in the Project Parameters (tppdm0100s000) session.
  • This field is applicable only if:
    • The Project is specified.
    • Project Activity is applicable for Project.
  • This value is defaulted from the Costing Breaks - Service Labor (tppdm3104m000) session if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session. This value is defaulted from the service order/activity if the Costing Breaks check box is cleared in the Implemented Software Components (tccom0100s000) session or if a value is not specified in the Costing Breaks - Service Labor (tppdm3104m000) session.
  • This value must be specified if the activity is mandatory for the project.
Description

The description or name of the code.

Project Peg Origin

The origin of the project peg.

Allowed values

Costing Break
Not Applicable
Manual
Top Demand
Note: 
  • This field is displayed only if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session.
  • This field is applicable only if the service order is project pegged.
  • By default, this field is set to:
    • Costing Break, when the project peg is defaulted from the Costing Breaks - Service Labor (tppdm3104m000) session.
    • Top Demand, when the project peg is defaulted from the service order header or the service contract linked to the service order.
    • Not Applicable, when the project peg or the costing breaks is not applicable.
Quote

The code of the service-order quote linked to the service order actual labor cost.

Note: This field is displayed only if the Use Service Order Quotes for Service Orders check box is cleared in the Service Order Parameters (tssoc0100m000) session.
Quote Revision

The revision number of the quote linked to the service order actual labor cost.

Note: 

This field is displayed only if:

  • The Use Service Order Quotes for Service Orders check box is cleared in the Service Order Parameters (tssoc0100m000) session.
  • The Use Revisions check box is selected in the Service Quote Parameters (tsepp0100m000) session.
Cost Component

The task's cost component.

Default value

The cost component defined for the task in the Tasks (tsmdm0115m000) session.

Labor Type Cost

The labor type that classifies the labor required for the task.

Default value

The default labor type selected in the Service Order Parameters (tssoc0100m000) session.

Time Quantity Unit

The unit used to express the time quantities.

Quantity

The actual amount of time required to perform the cost line's task.

Quantity based on the Activity Number of Units
If this check box is selected and the number of units for an activity (agreement) is modified, the estimated or required quantity is multiplied or divided based on the requirement.
Note: This check box cannot be modified once the service order is set to Completed or Costed.
Handled by

The employee defined is for the client application - Mobile Service. While you download the cost lines into the client, only the cost lines that belong to the particular engineer is downloaded. In addition, you can also use this field to update the cost lines. No functionality is available for this field in LN and added exclusively for Mobile Service .

Sales Rate

The sales price for one of the item's sales unit.

Default value

The setting in this field is determined by the value specified in the Sales Prices Search Method field in the General Service Parameters (tsmdm0100m000) session.

Currency

The currency used to express sales values.

Default value

The service order's currency.

Total Cost Amount

The currency used to express the cost values.

Default value

Your company's home currency.

Sales Amounts
Repair Warranty

If this check box is selected, the cost line is covered by an repair warranty.

Default value

  • If a repair warranty service type is specified - either automatically or manually - in the service order activity, this check box is selected by default for the cost line.
  • If no active repair warranty coverage is applicable, this check box is cleared and inactive.
Sales Amount Repair Warranty

If the service order activity is covered by an repair warranty and the Repair Warranty check box is selected, the sales amount covered by the repair warranty appears here.

Note: If you clear the Repair Warranty check box and save the cost line, this field is set to zero, which skips the repair warranty's coverage of the cost line.
Note: LN provides 100 percent coverage by default. The user has the option to change the coverage amount.
Warranty

If this check box is selected, the cost line is covered by an active warranty.

Default value

  • If an active warranty covers the cost line's item, Installation group, or physical breakdown, this check box is selected by default.
  • If no active warranty covers the cost line's item, Installation group, or physical breakdown, this check box is cleared and inactive.
Sales Amount Warranty

If the service order activity's item is covered by an active warranty and the Warranty check box is selected, the sales amount covered by the warranty appears here.

Default value

If an active warranty is valid for the item, LN uses the coverage procedure to determine the amount covered.

Note: If you clear the Warranty check box and save the cost line, this field is set to 0, which skips the warranty's coverage of the cost line.

Contract

If this check box is selected, the cost line is covered by an active contract.

Default value

  • If an active contract covers the cost line's item, Installation group, or physical breakdown, this check box is selected by default.
  • If no active contract covers the cost line's item, Installation group, or physical breakdown, this check box is cleared and inactive.
Sales Amount Service Contract

If the Installation group on the service order is covered by a service contract and the Contract Coverage check box is selected, this field displays the sales amount covered by the service contract.

Default value

If an active contract is valid for the Installation group, LN uses the coverage procedure to determine the amount covered.

Note: If you clear the Contract Coverage check box and save the cost line, this field is set to 0, which skips the service contract's coverage of the cost line.

Quote

If this check box is selected, the cost line is covered by a quote.

Sales Amount Quotes

If the service order is generated from a service-order quote to which terms are linked, and the Quote check box is selected, this field displays the sales amount covered by the service-order's quote.

Default value

For service orders generated form a service order quote, LN uses the coverage procedure to determine the amount covered.

Note: If you clear the Quote check box and you save the cost line, this field is set to 0, which skips the service-order quote's coverage of the cost line.

Sales Amount Field Change Orders

If the service order is generated from a field change order (FCO), this field displays the sales amount that is covered by the FCO.

Note: All costs of service orders generated from an FCO are covered (the invoice amount is zero). To invoice the customer for an FCO generated cost line, enter a negative value in the Sales Amount Goodwill field.

Sales Amount Goodwill

The amount that is exempted for the customer. This amount cannot be classified by the coverage amounts such as repair warranty, warranty, contract, quote, or FCO. If negative, LN adds the amount to the Sales Invoice Amount of the cost line.

Note: This amount is posted to Financials as other costs.
Invoice Sales Amount

The cost line's invoiceable sales amount, as determined by the following equation:

Total Sales Amount- Warranty - Contract - Quote - FCO - Other Costs

Note: 
  • If you carry out the coverage procedure, this field is filled automatically.
Cost Amounts
Repair Warranty

If the service order activity is covered by an repair warranty and the Repair Warranty check box is selected, the cost amount covered by the Repair Warranty is displayed here.

Warranty

If the activity's item on the service order is covered by an active warranty and the Warranty check box is selected, this field displays the cost amount covered by the warranty.

Note: 
  • If the coverage procedure is carried out, this field is automatically filled.
  • If you clear the Warranty check box and save the cost line, this field is set to 0, which skips the warranty coverage.
Contract

If the Installation group on the service order is covered by a service contract and the Contract Coverage check box is selected, this field displays the cost amount that is covered by the service contract.

Note: If you clear the Contract Coverage check box and save the cost line, this field is set to 0, which skips the service contract's coverage of the cost line.

Quote

If the service order is generated from a service-order quote to which terms are linked, and the Quote check box is selected, this field displays the cost amount covered by the service-order quote.

Note: If you clear the Quote check box and save the cost line, this field is set to 0, which skips the service order quote coverage for the cost line.

Cost Amount Field Change Orders

If the service order is generated from a field change order (FCO), this field displays the cost amount that is covered by the FCO.

Invoice Cost Amount

The cost amount of the cost line's invoice, determined by the following equation:

Total Sales Amount- Warranty - Contract - Quote - FCO - Other Costs

Cost Amount Goodwill

The cost amount that is exempted from invoicing. This amount cannot be covered by the coverage amounts such as warranty, contract, quote, or FCO.

LN calculates this amount using the following equation:

Sales Amount Goodwill / Total Sales Amount = Cost Amount Goodwill / Total Cost Amount 
Note: 
  • This amount is posted to Financials as other costs.
  • LN populates this field if the coverage procedure is executed.
Tax Classification

An attribute of order header and order lines that you can use to define tax exceptions for the transactions. LN retrieves the default tax classification from the invoice-from and invoice-to business partners.

Note: 

For example, you can use the tax classification to indicate the following:

  • Payment to an invoice-to business partner is subject to withholding tax and social contributions.
  • Business partners that have the same tax aspects for your company, for example, subcontractors, or agents must be grouped.
  • Tax must be paid in the country other than the sales office or service office’s home country.
Description

The description or name of the code.

Total Cost Amount

This field displays the total cost amount for the cost line, as determined by the following equation:

Actual Quantity * Unit Cost
Discount Percentage

The percentage discounted from the value in the cost line's Sales Invoice Amount. If you enter a value in this field, LN calculates the discount in the sales currency and displays it in the Total Discount Amount field.

Note: 
  • You can only maintain this field if the order status or activity status is Released, or Completed, and the cost line status is Free.
  • The value in this field is not included when you post the cost line to Financials , therefore, the discount becomes untraceable. If you want your discount to be traceable in Financials , use the Sales Amount Goodwill field instead of this field.
Total Discount Amount

The total discount amount.

Print on Invoice

The print options for the cost line when the invoice amount is zero.

Note: 
  • When the field is set to No Invoice, Invoice costs are considered as goodwill
  • If the field is set to 'No Invoice' after the line is costed, the available invoice line in Invoicing is deleted.

Allowed values

Yes

The cost line is printed on the invoice when the invoice amount is zero.

No

The cost line is not printed on the invoice when the invoice amount is zero.

No Invoice

Invoice is not created for the cost line when the invoice amount is zero.

Not Applicable
Invoice Number

The sales invoice.

Transaction Type

Type of invoice sent to customer related to field purchase.

Invoice Date

The date and time of the sales invoice.

Financial Company

Financial company of invoice sent to customer related to field purchase.

Posting Date

The date on which the cost line’s invoice is posted from the Sales Invoicing (SLI) module in Central Invoicing to the General Ledger (GLD) module in Finance.

VAT Based On

If this check box is selected, VAT calculation is based on goods or services.

Allowed values

VAT Based on Goods

The goods flow is considered to determine the correct VAT values.

VAT Based on Services

The place (location address) where the service is performed, is considered, to determine the correct VAT values.

Note: Depending on the option you choose, LN determines the defaults for the tax country and the tax code.
Tax Country

The tax country that applies to the cost line.

Tax Code

The tax code that applies to the cost line.

Exemption Certificate

The tax exemption certificate number.

Exemption Reason

The reason why the sold-to-business partner or your company is exempt from sales tax.

You can link a text to the reason code for a purchase tax exemption for a tax code and country combination in the Tax Exemptions for Purchase (tcmcs1560m000) session. LN prints the text on orders and invoices. You can link several tax exempt reasons with different texts to a single tax code by country combination.

If you use a tax provider, you must define tax exemption reasons. LN prints the exempt reasons on the sales invoices.

Description

The description or name of the code. exempt reason.

Price Origin

The origin of the sales price.

Allowed values

Other

The default value for all other situations such as prices from price book, item service data and so on.

Contract

If a contract term is found for the material line based on the pricing contract of the service order or activity.

Manual

The price origin is set to manual after the price or price unit is changed by the user.

Master Routing

The price origin is set to master routing, if the price is retrieved from the master routing and not from the pricing contract.

Routing Option

The price origin is set to routing option, if the price is retrieved from the routing option and not from the pricing contract.

Reference Activity

The price origin is set to reference activity, if the price is retrieved from the reference activity and not from the pricing contract.

Travel Rate Book

The price origin is set to travel rate book, if the price is retrieved from the travel rate book and not from the pricing contract.

Item Service Data

The price origin is set to Item Service Data, if the price is retrieved from the Item Service Data and not from the pricing contract.

Default Price Book

The price origin is set to Default Price Book, if the price is retrieved from the Default Price Book and not from the pricing contract.

Price Structure

The price origin is set to Price Structure, if the price is retrieved from the Price Structure and not from the pricing contract.

Not Applicable
Contract Ignored

If this check box is selected, LN indicates that a valid fixed price contract exists for estimated labor cost line and the contract is unlinked or the price is manually overwritten.

Note: 

This is a display field.

This field is visible only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session.

Discount Policy

The policy for the discount amount.

Allowed values

Apply Discounts Before Coverage
Apply Discounts After Coverage
Discount Amount

The discount amount expressed in the sales currency.

Note: 
  • This field is displayed only if the Use Coverage Calculation for Estimates check box is selected in:
    • The Service Order Parameters (tssoc0100m000) session.
    • The Service Orders (tssoc2100m000) session.
  • This field is enabled only if the value in the Sales Price field is not zero.
  • The discount amount that is discounted from the invoice is displayed, if you specify a value in the Discount Percentage field.
  • You can specify the discount amount that is discounted from the invoice, if a value is not specified in the Discount Percentage field.
  • LN sets the value of this field to zero if the Ownership field is set to Customer Owned.
Discount Origin

The origin for the discount amount.

Allowed values

Price Book Discount Structure

The discount originates from the price book to which a discount schedule is linked.

External

The discount originates from an external package.

Manual

The discount is manually entered.

Contract

The discount originates from a contract.

Discount Structure

The discount originates from a Pricing Control (PCG) matrix of the type discount matrix. For more information, refer to Setting up a discount matrix.

Not Applicable
Note: This field is displayed only if the Use Coverage Calculation for Estimates check box is selected in the Service Order Parameters (tssoc0100m000) session.
Invoice Amount

The amount that the customer will be invoiced for the cost line.

Estimated Cost Line

Indicates if the cost line is created in the estimated phase.

Surcharge

The surcharge applicable for the sales price.

Surcharge

The surcharge applicable for the unit cost.