Maintenance Sales Order (tsmsc1100m100)
Use this session to create and modify maintenance sales orders.
Use the following options to view the related orders within the service package and the related orders originating from the packages such as Purchase, Manufacturing and Warehouse:
Related To:
Starts the Graphical Browser Framework that displays the orders which originate from the current order.Related From:
Starts the Graphical Browser Framework that displays the orders that originate from the specific order.
Graphical Browser Framework allows you to view Multi level relations of the orders. You can view the details using the following options:
View Details:
Use this option to view the details of the related order.Reverse Tree:
Use this option to start the Graphical Browser Framework in reverse mode starting from the order you select. For example, if you open Graphical Browser Framework in Related To mode, you can use the reverse option to view the orders in the Related From mode.
Pro Forma Invoicing
To create pro forma invoice for the maintenance sales order, you can use the Process Maintenance Sales Pro Forma Invoices option from the Action menu. The Process Maintenance Sales Pro Forma Invoices (tsmsc2291m000) session is displayed wherein you can select the coverage lines based on the cost type, and process the pro forma invoice for the maintenance sales order and the selected type of coverage lines linked to the maintenance sales order.
To view the Pro Forma Invoicing Workbench (cisli3640m000), you can use the Pro Forma Invoices from the Reference menu.
You can carry out a number of tasks in this session.
- View, create and maintain the part lines for the maintenance sales order.
- View, create and maintain cost lines.
- View, create and maintain blocking reasons.
Actions on the appropriate menu
On the appropriate menu, choose:
- , to add a new maintenance sales order.
- Part Maintenance Lines, to show only the lines that relate to item deliveries.
- Part Receipt Lines, to show only the lines that relate to item receipts.
- Pro Forma Invoices, to print the pro forma invoice.
- Cost, to set the maintenance sales order status to Costed.
- , to start the Cancel Maintenance Sales Order - Item Line (tsmsc1210m000) session.
- , to start the Close Maintenance Sales Orders (tsmsc1200m000) session.
Use the Recalculate Price/Discounts Entire Order option to retrieve the default sales price for the maintenance sale order from the service contract. This option is disabled if the sales price of the part line and the related coverage lines cannot be modified.
The satellite sessions are displayed only if user profile is defined for the current user in the Service User Profiles (tsmdm1150m000) session.
Use the Order - Lines - Synchronization option to synchronize the modified header data with the lines data.
For more information on displaying the various satellite sessions for this MMT session, refer to:
- To Display satellite sessions for ease-of-use
- To view the satellite sessions in the MMT sessions of Maintenance Sales Control module
Field Information
- Maintenance Sales Order
-
The number used to identify the maintenance sales order.
If you create a sales order in the details session, LN generates a number based on the series selected.
- Description
-
The description of the maintenance sales order.
- Order Status
- Order Date
-
The date and time that the sales order was entered in LN.
- Business Partner
- Business Partner Prices and Discounts
-
The code of the sold-to business partner. LN defaults the prices and discounts defined for this business partner to the cost lines linked to the maintenance sales order.
Note: This field is applicable only if the Use Default Business Partner Prices and Discounts check box is selected in the General Service Parameters (tsmdm0100m000) session. - Description
-
The description or name of the code.
- Order Discount
-
The discount percentage that is applicable to the cost lines related to the maintenance sales order.
Note: This field is applicable only if the Use Order Discount check box is selected in the Maintenance Sales Control Parameters (tsmsc0100m000) session. - Customer Order Reference
-
The order number used by the customer.
- Service Office
- Internal Sales Representative
-
Default value
The employee associated with the logon code of the user who enters the order.
- Search Key
- Service Type
-
The service type from which the maintenance sales order originates. This value is defaulted from the Maintenance Sales Control Parameters (tsmsc0100m000) session.
Note:You can define Issue and Receipt warehouse order type for a service type in Service Types (tsmdm0130m000) session. When a warehouse order is created for a maintenance sales order - lines, LN selects or Warehouse Order Type for Receipt defined for the service type.
Incase Issue and Receipt warehouse order type for the service type is not defined, LN selects the default Warehousing Order Type defined in Default Order Types by Origin (whinh0120m000) session.
- Start Time
-
The scheduled start date and time of the order.
- Finish Time
-
The scheduled finish date and time of the order.
- Actual and Invoice Lines
-
Indicates if the Actual Resource and Invoice Lines exist for the maintenance order and how the lines are created.
Allowed values
- No
- Created
- Converted before invoicing
- Converted after invoicing
- Sales Price List
-
The code of the price list that is linked to the business partner, and is used to determine the item's price.
Default value
The price list selected for the business partner in the Sold-to Business Partners (tccom4510m000) session.
- Sales Price List
-
The sales price list description.
- Ship-to BP
- Invoice-to BP
- Financials
-
- Payment Terms
- Late Payment Surcharge
- Order Currency
-
The currency in which the sales order is transacted.
- Exchange Rate Type
- Rate Determiner
- Use Coverage Calculation for Estimates
-
Indicates that you can maintain the cost and sales amounts for the estimated coverage lines that LN creates for the part maintenance lines linked to the maintenance sales order. The estimated coverage lines are created in the Maintenance Sales Order - Estimated Coverage Lines (tstdm4100m000) session.
Note: This value is defaulted from the Maintenance Sales Control Parameters (tsmsc0100m000) session and you cannot modify this value. - Pay-by BP
- Project
-
The project to which the cost is pegged.
Note: The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. - Description
-
The description or name of the code.
- Element
-
The element that is linked to the project.
Note: The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. - Description
-
The description or name of the code.
- Activity
-
The activity that is linked to the project.
Note: The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. - Quotation
-
The quotation number. The maintenance sales order is linked to the given quotation number.
- Revision
-
The revision number of the Contract Quote to which the maintenance sales order is linked.
Note: This field is displayed only if the Use Revisions check box is selected in the Service Quote Parameters (tsepp0100m000) session. - Description
-
The description or name of the code.
- Receipt Delivery Terms
-
The agreements with the business partner, concerning the way the goods are delivered. Relevant information is printed on various order documents.
- Receipt Point of Title Passage
- Delivery Terms
-
The agreements with the business partner, concerning the way the goods are delivered. Relevant information is printed on various order documents.
- Description
-
The description or name of the code.
- Conformance Reporting
-
The code of the conformance reporting linked to the item.
- Description
-
The description or name of the code.
- Problem Solving Method
-
The method used to solve the problems related to the item.
Allowed values
- 8D
- Not Applicable
- A3
- Check List
- Other