Item - Service (tsmdm2600m000)

Use this session to define default service data for items.

Note: 
  • You can use the Where-used in Reference Activities option to access the Resource Requirements (tsacm2120m100) session and view the list of resource requirements for the selected item.
  • You can use the Replace Item in Reference Activities option to access the Replace Item in Reference Activities (tsacm2220m000) session and replace the selected item with the specified item for the selected range of reference activities.

If the Sites field is set to Active or In Preparation in the Implemented Software Components (tccom0100s000) session, these sessions are displayed as the satellite sessions in this session, :

  • Items - Service by Service Office (tsmdm2120m000)
  • Items - Service by Site (tsmdm2120m100)

Field Information

Item

The code of the service item.

Note: 
  • You can specify the Item of the type List only if the List Type field is set to Kit in the Items (tcibd0501m000) session.
  • The item cannot be a stock to order item.
Description

The description or name of the code.

Text

Logistic Company

The code of the logistic company required to support multiple logistic companies for the item

Note: LN defaults the current logistic company in this field.
Description

The description or name of the code.

Service Office

The service department responsible for carrying out the service/maintenance activities on the item.

Description

The description or name of the code.

Site

The code of the site.

Description

The description or name of the code.

Warehouse

The warehouse from where the specified Item is issued to or received from the business partner.

Note: If the Repair Site is specified, you must specify a warehouse linked to that site.
Description

The description or name of the code.

Operations Department

The operations department linked to the specified logistic company. This department is responsible to execute the work orders for the specified Item.

Description

The description or name of the code.

Configuration Controlled

Indicates if the items in the item group are configuration controlled.

Allowed values

Serialized

The items are serialized items.

Anonymous

The items are anonymous items.

Consumable

The material used for service (service order material lines) or maintenance (work order material resources) of an item. These materials do not appear in a physical breakdown or item breakdown. For Example lubricants, oil or tape.

Note: This field cannot be set to Serialized if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Repairable

If this check box is selected, the item must be sent to an overhaul shop after the lifetime duration of the item expires.

LN automatically creates a To Warehouse line in the Service Order Actual Material Costs (tssoc2121m000) session when the following conditions are met:

  • The check box is selected
  • The option selected in the Delivery Type field is following:
    • From Warehouse
    • From Warehouse in Car
    • From Warehouse by Transport
    • From Service Kit
    • From Service Inventory
    • By Purchase Order
    • By Field Purchase

The quantity defaulted in the To Warehouse line is zero and can be changed by the user. The user can enter the quantity of defective item(s) that is received for repair.

Structure Type

The type of physical breakdown structure defined for the item.

Allowed values

Physical

A physical item (such as material) in a configuration.

Structure

A large and/or complex installation in a configuration.

Note: 
  • This field is displayed only if the Structure Type Usage check box is selected in the Configuration Management Parameters (tscfg0100m000) session.
  • This field is enabled only if the Item Type for the selected Item is set to a value other than Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Ownership

The ownership of the service item. This value is defaulted from the Ownership field in the Item Service Defaults (tsmdm2105m000) session.

Allowed values

  • Company Owned
  • Customer Owned
Note: 
  • This field is displayed only if the Ownership External check box is selected in the Implemented Software Components (tccom0100s000) session.
  • You can modify this value if:
    • the Delivery Type (Depot Repairs) field is set to:
      • From Warehouse
      • To Warehouse
      • Not Applicable and
    • the Delivery Type (Field Service Control) field is set to:
      • From Warehouse
      • From Warehouse in Car
      • From Car
      • From Warehouse by Transport
  • This field is set to Not Applicable and cannot be modified if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Counter Reading Group

The code of the counter reading group.

Counter Group Description

The description or name of the code.

Subject to Trade Compliance

If this check box is selected, the trade compliance checks must be performed for the material line associated with the selected item.

Note: This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.
Critical for Activity Release

If this check box is selected, the material line on which the item is used is blocked because of the trade compliance check failure. If the material line fails the compliance check, the related activity or the order cannot be released.

Note: 

This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.

This value is defaulted from the Critical for Activity Release check box in the Item Service Defaults (tsmdm2105m000) session.

By default, this check box is cleared.

Critical for Inventory Check

If this check box is selected, the material availability check can be performed for the item.

Note: 
  • This value is defaulted from the Item Service Defaults (tsmdm2105m000) session.
  • This check box is cleared and cannot be modified if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Generate Planned Activities

If this check box is selected, you can generate the planned activities for the serialized item.

Note: The setting is defaulted from the Item Service Defaults (tsmdm2105m000) session.
Preventive Maintenance Scenario

The code of the maintenance scenario.

Note: 
  • This field is displayed only if the Use Rule Book for Maintenance Scenarios check box is cleared in the Service Planning Parameters (tsspc0100m000) session.
  • This field is enabled only if the Generate Planned Activities check box is selected.
  • This value is defaulted from the Item Service Defaults (tsmdm2105m000) session.
Description

The description or name of the code.

Create Planned Inventory Transactions for Planned Activities

If this check box is selected, planned inventory transactions (PIT) must be created for the item if used on the Planned Activity Material Requirements.

Note: 
  • This field is displayed only if the Create Planned Inventory Transactions check box is selected in the Service Planning Parameters (tsspc0100m000) session.
  • This value is defaulted from the Item Service Defaults (tsmdm2105m000) session, if the Item Type and the Item Group is specified in the Item Service Defaults (tsmdm2105m000) session for the item.
  • If item-service default is not specified, this check box is selected if the Create Planned Inventory Transactions check box is selected in the Service Planning Parameters (tsspc0100m000) session.
Service Item Group

The service item group into which the item can be categorized.

Description

The description or name of the code.

Serialized Item Group

The serialized-item group into which the serialized item is categorized.

Note: Only applicable to serialized items.
Description

The description or name of the code.

Process to Service after Delivery

If this check box is selected, the item can be processed to Service using the After Sales Service integration functionality, only after the delivery of the item or service.

Note: 
  • This field is enabled only if:
    • The Configuration Controlled field is set to Anonymous or Serialized.
    • The Item Type of the selected item is set to Purchased or Manufactured in the Items (tcibd0501m000) session.
  • This value is defaulted from the Item Service Defaults (tsmdm2105m000) session.
Subcontractor

The subcontractor responsible for carrying out any required subcontracting work on the item.

Note: 

This will be the default subcontractor for:

  • A serialized item based on this item.
  • A subcontract agreement generated from a service contract with configuration lines based on this item.
Name

The description or name of the code.

Blanket Agreement

The code of the blanket agreement.

Service Kit Type

The code of the service kit type that the item is linked to.

Note: This field is enabled only if the Item Type for the selected Item is set to a value other than Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Description

The description or name of the code.

Delivery Type

The delivery type for an item that requires field service.

Allowed values

From Service Kit

A service kit is used to solve calls with a minimum set of spare parts, or just as a standard set of basic spare parts that are frequently used. The service kit is replenished on actual usage, and is not assigned in the estimated service-order cost calculation.

From Service Inventory

Bulk materials such as bolts and nuts.

From Dealer's Inventory
By Purchase Order

Parts that are not held on stock, such as expensive parts or non-storable parts, and that must be purchased. A purchase order for these parts is generated when you run global SRP.

By Field Purchase

Parts that must be purchased locally at the location where the activity is carried out.

To Scrap
To Warehouse

Parts that must be returned to the warehouse, for example, insurance parts that are refurbished in an overhaul shop (not applicable to maintenance items).

To Warehouse by Transport

Parts that must be returned to the warehouse, and that must be transported in a special way, for example, transport on a special truck (not applicable to maintenance items).

Supplier Direct Delivery
Supplier Direct Return
Not Applicable
From Warehouse

If the delivery is from a central or regional warehouse, and the warehouse on the material line is specified, the planned deliveries are normally allocated in the warehouse of the item. Use this delivery type if no service cars are defined, or if service cars are not defined as separate warehouses.

From Warehouse in Car

Select this option if parts are transported by a service car and these service cars are defined as separate warehouses. During global SRP, allocations are made in the central warehouse. While Releasing a Service Order, a transfer order is created from the central warehouse to the service car.

From Car

Parts are transported by a service car related to warehouse and transfer warehouse orders are not generated.

The car must be replenished using the normal warehouse procedures such as Time Phased Order Point (TPOP) or Order Controlled/Batch (OCB).

From Warehouse by Transport

Select this option if parts must be separately transported because of their size. While Releasing a Service Order, a transfer order is created from the central warehouse to the warehouse that is defined for the ship-to business partner.

Note: This field is set to Not Applicable and cannot be modified if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Measurement Type

The code of the measurement type for which measurement is defined.

Note: LN allows you to select the measurement type from the Measurement Types by Serialized Item Group (tsmdm0171m000) session if measurement types are linked to the serialized item group specified in this session. Else, you can select the measurement types from the Measurement Types (tsmdm0165m000) session.

Description

The description or name of the code.

Position

The code of the position where the item is located.

Description

The description or name of the code.

Life Cycle

The life cycle of the item.

Life Cycle Unit

The unit in which the life cycle of the item is expressed.

Description

The description or name of the code.

Use Residual Value

If this check box is selected, LN uses the residual value. This is a value at which the service company prices the item in the inventory.

Delivery Type

The delivery type for the item that requires shop maintenance.

Allowed values

From Service Inventory
From Kit
From Warehouse
Via Purchase
To Warehouse
Subcontracting Requirement
Not Applicable
Note: 
  • Supplier Direct Delivery: Indicates how the material that is required to carry out the activities, must be delivered, or what will happen to the defective item.
  • Select this option if the supplier must deliver item directly to the customer location after raising a purchase order.
  • This field is set to Not Applicable and cannot be modified if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Action Outgoing Subassembly

The action performed on an outgoing subassembly.

Allowed values

To Location

The subassembly is transferred to the specified location. The subassembly is received from this location for assembly activity.

To Location for Work

The subassembly is transferred to the specified location. A work order is generated to perform additional work on the subassembly.

To Warehouse

The subassembly is transferred to the specified warehouse. The value is defaulted from the Service Offices (tsmdm1100m000) session. However, you can change the value. The subassembly can also remain in the warehouse. The Ownership of the subassembly must be set to Company Owned. The Action Incoming Subassembly field must be set to No Action. To replace the subassembly, a material resource line must be created.

To Department

The subassembly is transferred to the specified department. A new work order must be created for the department to which the subassembly is transferred. The related orders (the initiating work order and the related work order) are maintained in the Related Orders (tsmdm4500m000) session.

To Subcontractor

The subassembly is transferred to the specified subcontractor. When the outgoing subassembly is processed, a subcontracting activity is added to the work order. When this activity is released, a subcontracting purchase order (with the cost item) is generated for the work order.

Note: The subassembly is specified on the Purchase Orders (tdpur4100m000) header.
To Scrap

The subassembly is scrapped. No incoming subassembly is created. You can replace the subassembly with a new part (item) from the warehouse.

To be Decided

The process is stopped until another action for the outgoing subassembly is specified.

Not Applicable
Note: This field is set to Not Applicable and cannot be modified if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Currency

The code of the currency used to calculate the service price for the item.

Description

The description or name of the code.

Sales Price

The price at which the item is sold.

Last Transaction Date

The date on which the service price of the item is last modified.

Sales Quantity Unit

The unit in which the item quantity is specified.

Sales Price Unit

The quantity of sales units for which the item's sales price is given.

Return unconsumed Items to Warehouse

If this check box is selected, the material that is not used must be returned to the warehouse.

Note: 
  • This is the default value for the Return unconsumed Items to Warehouse checkbox on the Service Order Actual Material Costs (tssoc2121m000) and Work Order Material Resources (tswcs4110m000) sessions for the service item.
  • This check box is cleared and cannot be modified if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Serialized Item Warranty Terms

If this check box is selected, warranty coverage is defined for the serialized item. If this check box is cleared, generic warranty can be defined for the item.

Note: This field is applicable only for the serialized controlled items.
Warranty Template

The code of the warranty template from which all the related coverage and cost terms are derived.

Note: This field is applicable only if the Serialized Item Warranty Terms check box is selected.
Description

The description or name of the code.

Generic Warranty

The code of the generic warranty that is defaulted on all the serialized items that are created.

Note: 
  • This field is applicable only if the Serialized Item Warranty Terms check box is not selected.
  • This field is applicable only for the serialized controlled items.
Description

The description or name of the code.

Supplier Warranty

The code of the supplier warranty template.

Contract Discount Scheme

The code of the contract discount scheme.

Note: This discount scheme is the defaulted value in the Contract Configuration Lines (tsctm1110m300) session.
Description

The description or name of the code.

Covered by Contract

The mode of contract coverage defined for the item. Following are the possible values:

Allowed values

Covered

The item is covered by its parent's contract.

Covered & Used for Definition

If you cover the serialized item's cluster or physical breakdown by an active contract in the Contract Configuration Lines (tsctm1110m300) session, the item will be covered by the cluster's contract. You can also use this item when you define new contracts.

Not Covered

The item is excluded from any active contract that is specified for its cluster or physical breakdown.

Default value

The default value is selected from the Covered by Contract field for the item in the Items - Service (tsmdm2100m000) session.

Note: 
  • When you create a serialized item for the same item code, in the Serialized Items (tscfg2100m000) session, the value that you select in the field is defaulted in the Cost Coverage field.
  • This field cannot be set to Covered & Used for Definition if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Repair Warranty Duration

The duration of the item's repair warranty.

Note: This field is used by the Maintenance Sales Control module. While registering a sales order line for repair of items, the repair warranty duration pertaining to that item will be used to determine the applicability of the Repair Warranty pricing method.
Repair Warranty Duration Unit

The unit used to specify the repair warranty duration.

Claim Method

The method used to indicate how a customer claim for the item is handled. The customer can be compensated financially or with replacement of the material. The value is used as a default on a customer claim line for this item.

Allowed values

Reimburse Materials

The customer will be reimbursed for material.

Reimburse Costs

The customer will be reimbursed for the total invoice value.

Return Material Required

If this check box is selected, a customer claim line for this item can only be approved after the defective part is returned by the customer. The value is used as a default on a customer claim line for this item.

Note: This check box is cleared and cannot be modified if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Service Inspection Required

If this check box is selected, service inspection is required for the item used on a customer claim line. This value is used as a default on a customer claim line for the item.

Measurement Type

The code of the measurement type used for the Service Inspection Required.

Position

The code of the position where the item is located.

Claim Method

The Claim Method used to indicate how a supplier claim is handled. The supplier can compensate financially or by shipping a item. The value is used as a default on a supplier claim line for this item.

Allowed values

Reimburse Materials

The customer will be reimbursed for material.

Reimburse Costs

The customer will be reimbursed for the total invoice value.

Return Material Required

If this check box is selected, a supplier claim line can only be approved after the defective part is returned to the supplier. The value is used as a default on a supplier claim line for this item.

Note: This check box is cleared and cannot be modified if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Service Inspection Required

If this check box is selected, service inspection is required for the item used on a customer claim line. This value is used as a default on a customer claim line for the item.

Measurement Type

The code of the measurement type used for the Service Inspection Required.

Position

The code of the position where the item is located.

Rental
Minimal Rental Period
The default minimum period for which the rentable serialized item must be rented.
Note: This field is displayed only if:

  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Item - Service (tsmdm2600m000) session.
Rental Period Unit

The unit in which the Minimal Rental Period is expressed.

Allowed values

Hours
Days
Weeks
Months
Years
Not Applicable
Note: This field is displayed only if:

  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Item - Service (tsmdm2600m000) session.
Default Return Address

The default return address for the rental equipment.

Allowed values

Equipment Address

By default, the equipment is returned to the own yard. The location address of the serial is considered.

Next Agreement Address

By default, the equipment is moved from the first agreement location to the location of the next agreement. If the next agreement does not exist, the equipment is returned to the own yard. The location address of the serial is considered.

Other Address

The Change Equipment Actual Location Address (tscfg2265m000) session is displayed wherein you can select the address.

Billing Schedule
The code of the billing schedule.
Automatic Billing
The default setting for automatic billing.
Note: This field is displayed only if:

  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Item - Service (tsmdm2600m000) session.
Delivery
Site
The site of the rental delivery warehouse.
Note: This field is displayed only if:

  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Item - Service (tsmdm2600m000) session.
Warehouse
The warehouse from which the equipment is rented out.
Note: This field is displayed only if:

  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Item - Service (tsmdm2600m000) session.
Return
Site
The site of the rental receipt warehouse.
Note: This field is displayed only if:

  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Item - Service (tsmdm2600m000) session.
Warehouse
The warehouse where the rented out equipment is returned.
Note: This field is displayed only if:

  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Item - Service (tsmdm2600m000) session.
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