Items - Service Business Partner by Office (tsmdm2130m100)

Field Information

Item Group

The code of the item group.

Description

The description or name of the code.

Item

The code of the item.

Note: You can specify this value only if the Item Group is not specified.

Description

The description or name of the code.

Sold-to Business Partner

The code of the sold-to business partner.

Name

The description or name of the code.

Ship-to Business Partner

The code of the ship-to business partner.

Service Office

The code of the service office responsible for the service orders or maintenance sales orders linked to the item, in the specified logistic company.

Description

The description or name of the code.

Picture Required

If this check box is selected, a picture must be linked to the customer claim line.

Note: 

• This field is displayed only if the Customer Claims check box is selected in the General Service Parameters (tsmdm0100m000) session.
• This check box is enabled only if the Service Office is specified.

Effective Date

The effective date for the item.

Note: This value is defaulted from the Items - Service Business Partner (tsmdm2130m000) session.

Expiry Date

The date and time from when the service item data, specific to a service business partner and a service office, cannot be defaulted for the service objects.

Note: This value is defaulted from the Items - Service Business Partner (tsmdm2130m000) session.

Description

The description or name of the code.

Repair Site

The site to which the specified service office is linked.

Description

The description or name of the code.

Repair Warehouse

The default warehouse from where the item is delivered to the business partner.

Note: 

• This value is defaulted from the Items - Service (tsmdm2100m000) session based on the specified Item.
• If the Receipt Site is specified, you must specify a warehouse linked to that site.

Receipt Site

The local site where the item is received for the maintenance or repair.

Description

The description or name of the code.

Receipt Warehouse

The code of the warehouse at which the items are received.

Description

The description or name of the code.

Receipt Location

The code of the location where the items are received.

Description

The description or name of the code.

Delivery Site

The site from which the items are delivered.

Delivery Warehouse

The warehouse from which the items are delivered.

Delivery Location

The location from which the goods are delivered after the completion of the maintenance work.

Material Site

Material Warehouse

Description

The description or name of the code.

Operations Department

The operations department that maintains the item owned by the specified business partner and service office.

Sales Quantity Unit

The unit in which the item is sold or delivered to the business partner and service office.

Description

The description or name of the code.

Process to Service after Delivery

If this check box is selected, the item can be processed to Service using the After Sales Service integration functionality, only after the delivery of the item or service.

Delivery Type

The delivery type for an item that requires field service.

Allowed values

From Service Kit

A service kit is used to solve calls with a minimum set of spare parts, or just as a standard set of basic spare parts that are frequently used. The service kit is replenished on actual usage, and is not assigned in the estimated service-order cost calculation.

From Service Inventory

Bulk materials such as bolts and nuts.

From Dealer's Inventory

By Purchase Order

Parts that are not held on stock, such as expensive parts or non-storable parts, and that must be purchased. A purchase order for these parts is generated when you run global SRP.

By Field Purchase

Parts that must be purchased locally at the location where the activity is carried out.

To Scrap

To Warehouse

Parts that must be returned to the warehouse, for example, insurance parts that are refurbished in an overhaul shop (not applicable to maintenance items).

To Warehouse by Transport

Parts that must be returned to the warehouse, and that must be transported in a special way, for example, transport on a special truck (not applicable to maintenance items).

Supplier Direct Delivery

Supplier Direct Return

Not Applicable

From Warehouse

If the delivery is from a central or regional warehouse, and the warehouse on the material line is specified, the planned deliveries are normally allocated in the warehouse of the item. Use this delivery type if no service cars are defined, or if service cars are not defined as separate warehouses.

From Warehouse in Car

Select this option if parts are transported by a service car and these service cars are defined as separate warehouses. During global SRP, allocations are made in the central warehouse. While Releasing a Service Order, a transfer order is created from the central warehouse to the service car.

From Car

Parts are transported by a service car related to warehouse and transfer warehouse orders are not generated.

The car must be replenished using the normal warehouse procedures such as Time Phased Order Point (TPOP) or Order Controlled/Batch (OCB).

From Warehouse by Transport

Select this option if parts must be separately transported because of their size. While Releasing a Service Order, a transfer order is created from the central warehouse to the warehouse that is defined for the ship-to business partner.

Note: By default, this field is set to From Warehouse.

Serialized Item Warranty Terms

If this check box is selected, warranty coverage is defined for the serialized item. If this check box is cleared, generic warranty can be defined for the item.

Note: This field is applicable only for the serialized items.

Warranty

The code of the warranty template from which all the related coverage and cost terms are derived.

Note: 

• This field is applicable only if the Serialized Item Warranty Terms check box is selected.
• The service office on the warranty template must be the same as the service office of the item service by service office.

Description

The description or name of the code.

Generic Warranty

The code of the generic warranty that is defaulted on all the serialized items created in the Serialized Items (tscfg2100m000) session.

Note: 

This field is applicable only:

• If the Serialized Item Warranty Terms check box is cleared.
• For the serialized controlled items.

Description

The description or name of the code.

Supplier Warranty

The code of the supplier warranty template.

Covered by Contract

The mode of contract coverage defined for the item.

Allowed values

Covered

The item is covered by its parent's contract.

Covered & Used for Definition

If you cover the serialized item's cluster or physical breakdown by an active contract in the Contract Configuration Lines (tsctm1110m300) session, the item will be covered by the cluster's contract. You can also use this item when you define new contracts.

Not Covered

The item is excluded from any active contract that is specified for its cluster or physical breakdown.

Default value

The default value is selected from the Covered by Contract field for the item in the Items - Service (tsmdm2100m000) session.

Repair Warranty Duration

The duration of the item's repair warranty.

Note: When you register a maintenance sales order line for the repair of items, the repair warranty duration specified for the item is used to determine if the Repair Warranty pricing method is applicable.

Repair Warranty Duration Unit

The unit used to specify the repair warranty duration.

Claim Method

The claim method used to indicate how a customer claim for the item is handled. The customer can be compensated financially or the material can be replaced. The value is used as a default on a customer claim line for this item.

Allowed values

Reimburse Materials

The customer will be reimbursed for material.

Reimburse Costs

The customer will be reimbursed for the total invoice value.

Return Material Required

If this check box is selected, a customer claim line for this item can only be approved after the defective part is returned by the customer. The value is used as a default on a customer claim line for this item.

Customer Claim Inspection Required

If this check box is selected, service inspection is required for the item if it is used on a customer claim line. This value is used as a default on a customer claim line for the item.

Measurement Type

The code of the measurement type used for the Service Inspection Required.

Description

The description or name of the code.

Position

The code of the position where the item is located.

Description

The description or name of the code.

Conformance Reporting

The code of the conformance reporting linked to the item.

Description

The description or name of the code.

Problem Solving Method

The method used to solve the problems related to the item.

Allowed values

8D

Not Applicable

A3

Check List

Other

Rental

Minimal Rental Period

The default minimum period for which the rentable serialized item must be rented.

Note: This field is displayed only if:

• The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

• The Item type is set to Rental Product in the Items - Service Business Partner by Office (tsmdm2130m100) session.

Rental Period Unit

The unit in which the Minimal Rental Period is expressed.

Allowed values

Hours

Days

Weeks

Months

Years

Not Applicable

Note: This field is displayed only if:

• The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

• The Item type is set to Rental Product in the Items - Service Business Partner by Office (tsmdm2130m100) session.

Default Return Address

The default return address for the rental equipment.

Allowed values

Equipment Address

By default, the equipment is returned to the own yard. The location address of the serial is considered.

Next Agreement Address

By default, the equipment is moved from the first agreement location to the location of the next agreement. If the next agreement does not exist, the equipment is returned to the own yard. The location address of the serial is considered.

Other Address

The Change Equipment Actual Location Address (tscfg2265m000) session is displayed wherein you can select the address.

Note: This field is displayed only if:

• The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

• The Item type is set to Rental Product in the Items - Service Business Partner by Office (tsmdm2130m100) session.

Billing Schedule

The code of the billing schedule.

Note: This field is displayed only if:

• The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

• The Item type is set to Rental Product in the Items - Service Business Partner by Office (tsmdm2130m100) session.

Automatic Billing

The default setting for automatic billing.

Note: This field is displayed only if:

• The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

• The Item type is set to Rental Product in the Items - Service Business Partner by Office (tsmdm2130m100) session.

Delivery

Rental Delivery Site

The site of the rental delivery warehouse.

Note: This field is displayed only if:

• The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

• The Item type is set to Rental Product in the Items - Service Business Partner by Office (tsmdm2130m100) session.

Rental Delivery Warehouse

The warehouse from which the equipment is rented out.

Note: This field is displayed only if:

• The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

• The Item type is set to Rental Product in the Items - Service Business Partner by Office (tsmdm2130m100) session.

Return

Rental Return Site

The site of the rental receipt warehouse.

Note: This field is displayed only if:

• The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

• The Item type is set to Rental Product in the Items - Service Business Partner by Office (tsmdm2130m100) session.

Rental Return Warehouse

The warehouse where the rented out equipment is returned.

Note: This field is displayed only if:

• The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

• The Item type is set to Rental Product in the Items - Service Business Partner by Office (tsmdm2130m100) session.

Hidden Fields