Blocking Reasons (tsmdm1101m000)

Use this session to manage blocking reasons.

To release blocking reasons and thus unblock calls or orders, use the Release command on the appropriate menu.

You select blocking reasons in the following parameters sessions:

  • Call Parameters (tsclm0100m000)
  • Maintenance Sales Control Parameters (tsmsc0100m000)
  • Service Order Parameters (tssoc0100m000)
Note: If you have selected any blocking reasons, LN performs blocking checks on a call or order each time you attempt to change its status.

Field Information

Maintenance Sales Order

The code of the call or order that is, or has been blocked.

Origin

Indicates the origin of the service order that is blocked.

Allowed values

Call
Work Order
Customer Claim
Supplier Claim
Service Order
Maintenance Sales Order
Line

Indicates the position number of the related service order activity or part maintenance line.

Note: This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.
Detail Line

Indicates the position number of the related material line.

Note: 
  • This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.
  • The value in this field is updated to the Detail Line for service order material line and claim line.
  • This value in this field is updated to the Related Line for work order material and subassemblies.
Line

The line number in the call or order that has been blocked.

Blocking Status

The status of the blocked call or order.

Blocking Reason

The reason why the call or order was blocked.

Note: You select call blocking reasons, service order blocking reasons, and maintenance sales order blocking reasons in the Service Order Parameters (tssoc0100m000), and Maintenance Sales Control Parameters (tsmsc0100m000) sessions respectively.
Invoice-to Business Partner

The business partner who would be invoiced for the cost of the call or order.

Blocking Time

The time when the call or order was blocked.

Time of Release

The time when the call or order was unblocked.

Note: Only for calls or orders whose Blocking Status is History.
Credit Analyst

The person within your organization who is responsible for the credit review of the invoice-to business partner.

User Who Blocked

The user ID of the user who blocked the call or order.

User Who Released

The user ID of the user who released the call or order.