Close Service Contracts (tsctm3201m000)

Use this session to close a range of service contracts. You can also print an error or a process report.

Note: You can only close service contracts that have a Canceled status or an Expired status.

Field Information

Contract Status

Select the contracts you want to close on the basis of their status:

Active: You can close the active service contracts only when the contract's installments have the status Posted or Canceled or the total invoiced installment amount must equal the contract amount you have to pay OR the contract's service-orders must have status Canceled or Closed.
Expired: You can close the expired service contracts only when the contract's installments have the status Posted or Canceled or the total invoiced installment amount must equal the contract amount you have to pay OR the contract's service-orders must have status Canceled or Closed.
Canceled: You can close the cancelled service contracts only when the contract's installments have the status Posted or Canceled or the total invoiced installment amount must equal the contract amount you have to pay OR the contract's service-orders must have status Canceled or Closed.

Copy Closed Contracts to History

If this check box is selected, the closed service contracts are posted to history.

Delete Service Contracts

If this check box is selected, the closed service contracts are deleted.

Process Report

Error Report

Note: This report shows all canceled or expired service contracts that you cannot close.