Service Contract Configuration (tsctm1610m300)
Use this session to maintain the configuration that is covered by the service contract. In this context configuration includes:
- installation group
- Items
- Serialized items
Field Information
- Service Contract
-
The code of the service contract.
- Description
-
The description or name of the code.
- Contract Change
-
The contract change number.
- Excluded by Effectivity Amount
- This amount is calculated when the effective date or
expiry date of contract configuration line differs from the
effective or expiry date of contract change.Note: For example, consider the contract runs from 1/1 till 12/31 with a value of 1200 and the effective date of contract configuration line is 4/1 with the net sales amount of 900. The Excluded by Effectivity Amount value is set to 300.
- Change Type
-
The type of change carried out on the service contract.
Allowed values
- Renewal
- Renewal with Indexation
- Incidental Changes
- Indexation
- Original Contract
Note: If Original Contract is displayed, this indicates that the contract was not changed. - Change Status
-
The status of the contract change.
- Turnaround Time Document
-
The code of the Turnaround Time Document linked to the configuration.
Note:- This field is displayed only if:
- The Turnaround Time check box is selected in the Implemented Software Components (tccom0100s000) session.
- The Service (TS) check box is selected in the Turnaround Time Parameters (tcttm0100m000) session.
- A Turnaround Time Document is created for the configuration only if an applicable term is available in the Turnaround Time Terms (tcttm0110m000) session.
- This field is displayed only if:
- Description
-
The description or name of the code.
- Configuration Line
-
A list of configurations covered by a contract quote, which will be covered by a service contract once the contract quote becomes a service contract or which are related to a service-order quote.
- Type of Configuration Line
-
The classification of the line based on the configuration.
Allowed values
- Normal Line
- Total Line
-
A total line is a sum total of calculation lines.
- Calculation Line
-
A Calculation line is a partial configuration and contributes to the overall configuration of the type Total Line.
- Time and Material Price
-
Indicates that the sales price for the Configuration Line is defined based on the time and material pricing method, specified for the contract.
Note:- This field is applicable only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session.
- Fixed Price
-
Indicates that the Sales Price for the Configuration Line is defined based on the fixed price(s) in the Fixed Price Terms (tsctm1111m000) session.
Note:- This field is applicable only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session.
- Coverage
-
If this check box is selected, the coverage and cost terms can be defined for the configuration line.
Note:This field is visible only if:
- The configuration line is set to Normal Line.
- The Use Prices in Service Contracts checkbox is selected in the Contract Management Parameters (tsctm0100m000) session.
- Installation Group
-
The installation group.
- Description
-
The description or name of the code.
- Item
-
The item.
- Serial Number
-
The serial number. You can manually enter the serial number. Following are the two possible conditions:
When the item number is specified
-
Enter the serialized item's existing serial number. Alternatively, you can select the serial number from the Serialized Items (tscfg2100m000) session.
When the item number is not specified
- A serial number can be linked to one or more serialized items. When you enter the serial number that is linked to more than one serialized item, the Serialized Item (tscfg2100m000) session opens displaying all the items to which that serial number is linked. You can select any serialized item from the list. When you select the serialized item, the Description, Quantity, and Department fields are populated.
- When you enter the serial number linked to only one serialized item, the Item, Description, Quantity, Department fields are populated.
-
- Description
-
The description or name of the code.
- Number of Items
-
If the configuration is an item, the number of items.
- Related Installation Group
-
The installation group number.
- Description
-
The description or name of the code.
- Effective Date
-
The effective date.
- Expiry Date
-
The expiry date.
- Contract Discount Date
-
The date from which the contract discount scheme is applicable.
- Exclude from Renewal
-
If this check box is selected, this configuration line is excluded from contract renewal.
Note: This option is only available if you create a contract change without changing the expiry date of the configuration line. - Contract Template
-
The contract template number.
- Description
-
The description or name of the code.
- Pricing Method
-
The pricing method indicating how the service contract price is determined.
Allowed values
- Sales Value of Configuration
-
The price is calculated as a percentage of the sales prices of the valid items that are linked to the cluster. This cluster can be specified in the service contract or the contract quotation. The percentage is usually based on history, experience, market, and competitor prices.
Note: The Sales Value of Configuration option is not available for service-order quotations. - Budgeted Service Costs
-
The price is the total sales amount of all defined terms and coverage terms.
- Installation/Item Pricing
-
The contract price for the covered configuration is based on the recommended sales prices for the combination of item, contract template, and duration. These prices are maintained in the Contract Item Price Lists (tsctm0115m000) session.
- Percentage of Sales Value
-
If the Pricing Method is Sales Value of Configuration, a percentage value.
- Contract Discount Scheme
- Description
-
The description or name of the code.
- Originating Order Type
-
The order type based on which the configuration line is created.
Allowed values
- Deliverable
- Project
- Sales Order
- Not Applicable
- Originating Order
-
The code of the originating order such as a sales order or the contract deliverable.
- Originating Order Line
-
The line number of the originating order such as a sales order or the contract deliverable.
- Originating Detail Line
-
The detail line number of the originating order such as a sales order line sequence or deliverable contract schedule.
- Installment Template
-
The installment template based on which installments will be generated for this configuration line only.
Note:- This field is visible and mandatory if the Define Installment Template per Configuration check box is cleared in the Contract Management Parameters (tsctm0100m000) session.
- The value in this field is defaulted from the contract template. If this value cannot be defaulted from the contract template, this is defaulted from the Contract Management Parameters (tsctm0100m000) session.
- Description
-
The description or name of the code.
- Reference Activity
-
The reference activity.
- Description
-
The description or name of the code.
- Number of Activities
-
The number of times the reference activity is covered for this configuration line.
- Origin Contract Change
-
The contract change number.
- Description
-
The description or name of the code.
- Run Identification
-
A user-definable identification of the run in which the configuration line is generated.
- Calculated
-
The total cost amount of the configuration line. This amount consists of the aggregated cost amount of all coverage terms related to this configuration line.
- Currency
-
The home currency.
- Cost Amount
-
The final cost amount of the configuration line. The calculated cost amount is taken as default amount.
- Calculated
-
If the pricing method is set to Installation/Item Pricing, the sales price is determined by taking the item and contract template for searching through contract item price lists. By default, the recommended sales price from the selected price list is taken.
- Currency
-
The contract's currency.
- per
-
The period for which the calculated sales price applies. By default, the validity period of the contract item price list is taken.
- Period Unit Calculated Price
-
The period unit in which the calculated sales price is expressed.
- Sales Price
-
The recommended sales price.
- per
-
The period for which the sales price applies.
- Period Unit
-
The period unit in which the sales price is expressed.
- Calculated
-
The sales price that is made applicable to the entire effectivity period of the configuration line.
Example: If the sales price is €500 per quarter and the configuration is effective for 1 year, the calculated gross sales amount is €2000.
- Sales Amount
-
sales amount
Note:If the pricing method is:
- Budgeted Service Costs or Sales Value of Configuration, the sales amount is the sales price that is made applicable for the entire effectivity period of the configuration line.
- Installation/Item Pricing, the calculated gross sales amount is used and the sales amount cannot be changed.
- Surcharge Percentage
-
The surcharge/discount percentage.
- Surcharge Amount
-
The amount according to the surcharge/discount percentage.
- Gross Sales Amount
-
The sales amount added or subtracted with the surcharge/discount amount.
- Contract Discount Scheme Amount
-
The contract discount scheme amount.
- Net Sales Amount
-
The Gross Sales Amount minus the contract discount amount retrieved from the contract discount scheme.
Note: The net sales amount is also taken into account for the effectivity period of the configuration line. - Gross Margin
-
The gross margin.