Supplier Claim Lines (tscmm2110m000)
Use this session to maintain the actual claim line details about what is claimed to the supplier and what is reimbursed from the supplier. In this session actual claimed details for a specific cost type are stored. You can approve or reject each claim line separately. This session allows you to maintain information for material or cost approved for reimbursement. In case claim is rejected, this session allows you to maintain the rejection reason and rejection text .
Integration with Infor LN Quality
LN allows you to link non-conformance report to service objects, using the Link Non-Conformance Report option on the Action menu. The Non-Conformance Reports (qmncm1100m000) session is invoked, wherein you can link the report for the service object.
You can use the Unlink Non-Conformance Report option on the Action menu to unlink the Non-Conformance report. The Related Orders - Quality Management (tsmdm4500m100) session is invoked, wherein you can select the report to be unlinked.
These non-conformance report options are visible only if the Non-Conformance Reports check box is selected in the General Service Parameters (tsmdm0100m000) session.
You can link a non-conformance report to a claim (line) only if the Item (serialized) and the Business Partner combination of the non-conformance report matches with the Item (serialized) and the Pay Business Partner (specified on the claim header) combination of a claim line.
If the Item (serialized) on the claim (line) is not defined, ERP LN considers the Item (serialized) on the header, to filter the NCRs. Effectively, the claim lines can only be linked to NCRs if the Item (serialized) and Pay Business Partner combination of the claim header matches with that of the NCR.
If the serialized item or the business partner is modified for a claim (line), the NCRs are unlinked.
Field Information
- Claim
-
The unique code for supplier claim.
Note: The Claim number is defaulted with the series defined in User Profiles (tsmdm1150m000) session and are assigned to the user logging the claim. If no user profile is maintained or no series for claims is set in the user profile, the claim series of the service department set in the user profile is defaulted. - Line Status
-
The current status of the claim lines. LN populates the claim line status and you cannot set the status manually.
Allowed values
- Free
- Rejected
- Canceled
- Modified
- Pending Approval Estimates
- Pending Material Return
- Pending Approval
- Approved
- Settled
- Line
-
The supplier claim line number.
- General
-
- Installation
-
- Installation Group
-
The code of the installation group of the (serialized) item for which the claim is generated.
- Item
-
The item code of the installation.
Note: You can specify an item linked to a PCS project with the status set to Active or Closed in the Projects (tipcs2101m000) session. If you select an item linked to a Closed project, the In-Service check box must selected for the project in the General Projects (tcmcs0552m000) session. - Serial Number
-
The serial number of the installation.
- Control
-
- Claim Method
-
The Claim Method used to indicate how a claim is paid. The customer can be compensated financially or with Material.
Allowed values
- Reimburse Materials
-
The customer will be reimbursed for material.
- Reimburse Costs
-
The customer will be reimbursed for the total invoice value.
- Return Material Required
-
If this check box is selected, LN allows you to approve the claim only after the defective part is returned by the customer.
- Use Estimates
-
If this check box is selected, LN allows you to use estimates in the claim process. The estimated claim amount must be approved before approving the actual claim amount.
- Print Supplier Claim Required
-
If this check box is selected, LN prints the supplier claim as a part of the claim procedure.
- Acknowledgement
-
The status of the acknowledgement received from the supplier.
- Print on Invoice
-
The print options for the cost line when the invoice amount is zero.
Note:- When the field is set to No Invoice, Invoice costs are considered as goodwill
- If the field is set to 'No Invoice' after the line is costed, the available invoice line in Invoicing is deleted.
Allowed values
- Yes
-
The cost line is printed on the invoice when the invoice amount is zero.
- No
-
The cost line is not printed on the invoice when the invoice amount is zero.
- No Invoice
-
Invoice is not created for the cost line when the invoice amount is zero.
- Not Applicable
- Measurement Type
-
The code of the measurement type for which measurement is defined.
Note: LN allows you to select the measurement type from the Measurement Types by Serialized Item Group (tsmdm0171m000) session if the item specified in this session is part of a serialized item group, to which measurement types are linked. Else, you can select the measurement type from the Measurement Types (tsmdm0165m000) session.
- Specification
-
- Item
-
The item delivered by the supplier.
Note:- In case, the item is defined without a serial number, the item must be defined in Items - Service (tsmdm2100m000) session.
- If the Cost Type is set to Subcontracting, you can select an item of the type, Subcontracted Service
- Serial Number
-
The serial number of the item for which the claim is raised.
Note: This field is enabled only if the item is serialized. - Project
-
The project for which the supplier claim line is created.
Note:- This field is displayed only if the Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
- This field is enabled only if the claim line is not yet approved.
- This field is applicable only if:
- The Project is specified.
- Project pegging is allowed for the specified Item.
- A peg distribution with multiple distributions lines is not linked to the claim line.
- You must specify a value if in the Items (tcibd0501m000) session, the Mandatory Project Peg check box is selected for the item specified for the claim.
- The specified project is valid only if:
- The project is TP Project.
- The status of the project is not set to Closed.
- You can access the project.
- If the project peg specified on supplier claim header and the claim line is not created by copying from an original document, then always take over from the supplier claim header.
- Peg Distribution
-
Indicates that project peg distribution exists for the supplier claim line.
Note:- This field is displayed only if the Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
- This field is enabled only if the claim line is not yet approved.
- This check box is cleared if a Project is specified and the Cost type of the claim line is not Material.
- LN selects this check box if:
- A project is not specified.
- Project peg distribution exists.
- The Cost type of the claim line is Material.
- Project Element
-
The element linked to the project
Note:- This field is displayed only if:
- The Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
- The Element check box is selected in the Project Parameters (tppdm0100s000) session.
- This field is enabled only if the claim line is not yet approved.
- This field is applicable only if:
- The Project is specified.
- Project pegging is allowed for the specified Item.
- A peg distribution with multiple distributions lines is not linked to the claim line.
- You can specify an element that is linked to the specified Project.
- You must specify a value if in the Items (tcibd0501m000) session, the Mandatory Project Peg check box is selected for the item specified for the claim.
- LN defaults the element from the Costing Breaks - Service Material (tppdm3103m000) session based on the Project and the Item specified for the supplier claim.
- The project peg data is defaulted from the existing claim line if the claim is created by copying an existing claim line with the project peg data. Else, the project peg data is defaulted from the related supplier claim, only if the project specified for the supplier claim and the claim line are the same.
- This field is displayed only if:
- Project Activity
-
The activity linked to the project.
Note:- This field is displayed only if:
- The Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
- The Activity check box is selected in the Project Parameters (tppdm0100s000) session.
- This field is enabled only if the claim line is not yet approved.
- This field is applicable only if:
- The Project is specified.
- Project pegging is allowed for the specified Item.
- A peg distribution with multiple distributions lines is not linked to the claim line.
- You can specify an element that is linked to the specified Project.
- You must specify a value if in the Items (tcibd0501m000) session, the Mandatory Project Peg check box is selected for the item specified for the claim.
- LN defaults the element from the Costing Breaks - Service Material (tppdm3103m000) session based on the Project and the Item specified for the supplier claim.
- The project peg data is defaulted from the existing claim line if the claim is created by copying an existing claim line with the project peg data. Else, the project peg data is defaulted from the related supplier claim, only if the project specified for the supplier claim and the claim line are the same.
- This field is displayed only if:
- Project Peg Origin
-
The origin of the project peg.
Allowed values
- Costing Break
- Not Applicable
- Manual
- Top Demand
Note:- This field is displayed only if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session.
- This field is enabled only if the supplier claim line is not yet approved.
- This field is applicable only if the supplier claim line is project pegged.
- By default, this field is set to Not Applicable, if the Costing Breaks check box is cleared in the Implemented Software Components (tccom0100s000) session. If the check box is selected, this field can be set to Manual or Costing Break.
- Claim Line Description
-
The description or name of the code.
- Task
-
The code of the task.
Note:- This field is only applicable when the Cost Type is set to Labor.
- This field is defaulted from the Tasks (tsmdm0115m000) session.
- Description
-
The description or name of the code.
- Labor Rate Code
-
The code of the labor rate.
- Description
-
The description or name of the code.
- Cost Component
-
The code of the cost component. A cost component is a user-defined category for the classification of costs.
- Description
-
The description or name of the code.
- Claimed
-
- Claimed Quantity
-
The quantity claimed to the supplier.
Note: This field is mandatory if the Cost Type is set to Material - Unit
-
The unit in which Claimed Quantity is measured.
- Claimed Amount
-
The amount claimed to the supplier.
Note:- This field is mandatory if the Cost Type is not set to Material.
- Currency
-
The currency of the Claimed Amount.
- Reviewed By
-
The login code of the user who reviews the claim line.
Note:- This field is displayed only if:
- The Supplier Claim Document Approval check box is selected in the Claim Management Parameters (tscmm0100m000)
- When a Workflow Document Authorization (WFDA) is active in ION for supplier claims.
- The application defaults the login code of the current user and you cannot modify this value.
- This field is displayed only if:
- Review Date
-
The date and time when the claim line is reviewed.
Note:- This field is displayed only if:
- The Supplier Claim Document Approval check box is selected in the Claim Management Parameters (tscmm0100m000)
- When a Workflow Document Authorization (WFDA) is active in ION for supplier claims.
- The application defaults the current date and time, and you cannot modify this value.
- This field is displayed only if:
- Purchase Reference
-
- Purchase Reference System
-
The order system in LN to which the claim refers. By default, the value in this field is set to Not Applicable.
Allowed values
- Purchase Order
- Purchase Schedule
- Supplier Claim
- Not Applicable
- Purchase Document Type
-
The type of document related from the selected
to which the claim refers to. The purchase document type can be an order, or an invoice.Note: By default, LN displays the field as Not Applicable.Allowed values
- Order
-
Claims is based on an order.
- Order History
-
Claims is based on an order history.
- Not Applicable
- Purchase Document Number
-
The number of the purchase reference to which the claim line refers. The number can be an order number or an invoice number. This field is enabled and mandatory when the Purchase Document Type field is set to a value other than Not Applicable.
- Purchase Document Line
-
The line number in the purchase document to which the claim lines refers.
- Purchase Document Sequence Number
-
The sequence number in the purchase document to which the claim lines refers.
- Approval
-
- Approved
-
- Approved Quantity
-
The quantity approved for the claim.
Note:- The value in this field must be one if claim line item in Supplier Claim (tscmm2600m000) session is a serialized item.
- This field is not applicable, if the claim Status is set to Rejected.
- Unit
-
The unit in which Approved Quantity is measured.
- Approved Amount
-
The total Approved Amount calculated from the claim.
- Tax Amount
-
The total Tax Amount that is invoiced from the supplier.
- Late Payment Surcharge
-
The percentage that is charged over the goods amount or over services rendered that the recipient of the invoice must pay, if the bill is not paid within a specified period.
Note:- The value is defaulted from the Payment Terms data defined for the Invoice-to business partner.
- This field is not enabled if Total Invoice field is checked, and the claim header Status is Approved or more.
- Approval Percentage
-
The percentage applied to the approved claimed amount on the claim line. LN defaults the value as 100 percent.
- Tagged To
-
The type of claim cost to which claim lines are tagged.
Allowed values
- Warranty
- General
- Not Applicable
- Next Step
-
The next step that must be executed to process the supplier claim line.
- Claim Handling Costs
-
If this check box is selected, the handling costs linked to the claim line are deducted from the total claimed amount.
Note:- This field is enabled only if:
- The Cost Type field is set to Other and the Item is not specified.
- The Claim Invoice Procedure for the related claim is set to Credit Note Based in the Supplier Claims (tscmm2100m000) session.
- This field is enabled only if:
- Picture
-
The picture of the item for which the claim line is created.
Note: This field is displayed only if the Cost Type field is set to Material. - Picture Required
-
If this check box is selected, a picture must be linked to the supplier claim line.
Note:- This check box is applicable only if the Cost Type of the supplier claim line is set to Material.
- This setting is defaulted from:
- Items - Service (tsmdm2100m000)
- Service Types (tsmdm0130m000)
- Approved By
-
The code of the user who approves the claim line. By default, LN considers the current user login code. However, you cannot change this data.
Note: You must enter the value in this field when the claim Status is set to Approved. - Approval Date
-
The date and time when the claim line is approved. LN considers current date and time. However, you cannot change this data.
- Approval Action
-
The action for the approved quantity.
Allowed values
- Keep and Take Ownership
-
-
Customer Claim
The item is sent back to the warehouse as company owned. -
Supplier Claim
The item remains at supplier site as owned by supplier.
-
- Return to Customer
-
-
Customer Claim
The item is sent back to the warehouse as customer owned. A new warehouse order is created to send the item back to the customer. -
Supplier Claim
The supplier returns the item back to their customer (the party who created the supplier claim).
-
- Scrap
-
The item is scrapped.
- Rejected
-
- Rejection Reason
-
The code of the rejection reason. LN defaults the reason code defined in the Reasons (tcmcs0105m000) session.
Note: The Reason Type must be set to Claim Rejection in Reasons (tcmcs0105m000) session. - Description
-
The description or name of the code.
- Rejected By
-
The code of the user who rejects the claim line. By default, LN populates the current user login code. However, you cannot change this data.
Note: You must enter the value in this field when the claim Status is set to Rejected. - Rejection Date
-
The date and time when the claim is rejected. LN populates current date and time. However, you cannot change this data.
- Rejection Action
-
The action to be taken on the rejected material.
Allowed values
- Keep and Take Ownership
-
-
Customer Claim
The item is sent back to the warehouse as company owned. -
Supplier Claim
The item remains at supplier site as owned by supplier.
-
- Return to Customer
-
-
Customer Claim
The item is sent back to the warehouse as customer owned. A new warehouse order is created to send the item back to the customer. -
Supplier Claim
The supplier returns the item back to their customer (the party who created the supplier claim).
-
- Scrap
-
The item is scrapped.
- Tax
-
- Tax Classification
-
The tax classification code.
- Description
-
The description or name of the code.
- Exempt
-
If this check box is selected, LN exempts the tax.
- Tax Country
-
Countries are the national states where your suppliers and customers are located. For each country you can define the country code, international dialing, telex, and fax codes. Countries are part of the data that you must set up for tax reporting. In addition, items can be grouped and selected according to their country of origin.
Note:- This field is only applicable if the claim method is Reimburse Costs and the Claim Invoice Procedure is set to Credit Note Based in Supplier Claim (tscmm2600m000) session.
- If a claim line with Claim Invoice Procedure field is set to Credit Note Based has CISLI data exist that cannot be updated.
- Description
-
The description or name of the code.
- Own Identification Number
-
The tax identification number.
- Tax Code
-
The tax identification number.
- Description
-
The description or name of the code.
- Business Partner Tax Country
-
Countries are the national states where your suppliers and customers are located. For each country you can define the country code, international dialing, telex, and fax codes. Countries are part of the data that you must set up for tax reporting. In addition, items can be grouped and selected according to their country of origin.
Note:- This field is only applicable if the claim method is Reimburse Costs and the Claim Invoice Procedure is set to Credit Note Based in Supplier Claim (tscmm2600m000) session.
- This field is defaulted with the Original Business Partner Tax Country if the original document fields are populated, otherwise with the standard TCTAX defaulting DLL (manual sales invoice tax defaulting).
- Business Partner Identification Number
-
The tax identification number of the business partner.
- Exemption Certificate
-
The exemption certificate number if the tax is exempted.
Note:- This field is only applicable if the Exempt checkbox is selected.
- This field is defaulted with the Original Exemption Certificate if the original document fields are populated, otherwise with the standard TCTAX defaulting DLL (manual sales invoice tax defaulting).
- Exemption Reason
-
The exempt reason code if the tax is exempted.
- Texts
-
- External Text
-
Information about the claim that is printed on external document.
- Internal Text
-
The text for internal information about the claims. This information must not be printed on external documents.
- Line Approval Text
-
The reason for approving the entire claim.
- Line Rejection Text
-
The reason for rejecting the entire claim.
- Line Invoice Text
-
Header information which should be printed on the sales credit note.