Close Customer Claims (tscmm1250m000)

Use this session to to close a customer claim.

Field Information

Customer Claims

The From and To fields define a range of: customer claims to be closed.

Customer Claim

The From and To fields define a range of: customer claims to be closed.

Sold-to Business Partner

The From and To fields define a range of: sold-to business partners for which claims must be closed .

Sold-to BP

The From and To fields define a range of: sold-to business partners for which claims must be closed .

Service Office

The From and To fields define a range of: service departments for which the customer claims must be closed.

Service Department

The From and To fields define a range of: service departments for which the customer claims must be closed.

Creation Date

The From and To fields define a range of: time interval for which the customer claims must be closed.

Creation Date

The From and To fields define a range of: time interval for which the customer claims must be closed.

Delete Customer Claims

If this check box is selected, customer claim must be deleted when it is closed. The claim must be posted to history before it is deleted.

Copy Closed Claims to History

If this check box is selected, the claim must be posted to history before it is deleted. This option is disabled when Delete Customer Claims checkbox is selected.

Process Report

If this check box is selected, LN prints a report with a statement that customer claim is closed.

Error Report

If this check box is selected, LN prints a error report with a details of reason for closing the customer claim.