Reject Entire Customer Claim (Line) (tscmm1220m000)

Use this session to reject a customer claim. Rejecting a claim is allowed only if the claim is submitted and the Claim Line is set to Pending Approval or Pending Approval Estimates in the Customer Claim Lines (tscmm1110m000). If all the claim lines are rejected, the Claim header Status is set to Rejected in Customer Claim Lines (tscmm1110m000) session. The Partially Approved checkbox is selected in Customer Claims (tscmm1100m000) session if at least one claim line status is Approved. The claim header Status is also set to Approved.

Field Information

Rejection

Claim: The unique code for customer claim.
Description: The description or name of the code..

Rejection Details

Claim Line: The customer claim line number.
Reason: The code of the rejection reason. The code must be defined in Reasons (tcmcs0105m000) session.

Note: The Reason Type must be set to Claim Rejection in Reasons (tcmcs0105m000) session.
Description: The description or name of the code.
Date: The date and time when the claim is rejected. LN populates current date and time. You cannot change this data.
Text: The reason for rejecting the entire claim.

Reports

Process Report: If this check box is selected, LN prints a report with a statement that customer claim is rejected.
Error Report: If this check box is selected, LN prints an error report with the details of the reason for the rejection of the customer claim.