Customer Claim Deliveries (tscmm1112m000)

Use this session to register, maintain and process customer claim line materials that must be delivered (reimbursed) to the customer.

Field Information

Claim

The unique code for customer claim. This is a display field.

Description

The description or name of the code.

Line

The customer claim line number.

Detail Line

The sequence number of the customer claim line to allow the delivery of different items for one claim line

Blocked

Indicates that the material delivery line associated with the selected customer claim is blocked because of the trade compliance check failure.

Note: This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.

Warehouse Order Line

The warehouse order line linked to the customer claim. Warehouse order line number is used to identify the warehouse outbound line to allow the delivery of different items for one claim line.

Delivery

Item

The item delivered to the customer.

Note:

The value in this field is defaulted with the claimed item defined in Customer Claim Lines (tscmm1110m000) session.
This field is not enabled when a purchase order exists for the claim line.

Subject to Trade Compliance

If this check box is selected, the trade compliance checks must be performed for the material delivery line associated with the selected customer claim.

Note: This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.

Serial Number

The serial number of the item delivered to the customer.

Note: This field is enabled only if the item is serialized.

Description

The description or name of the code.

Revision

The Revision of the delivered item.

Effectivity Unit

The effectivity unit code.

Description

The description or name of the code.

Quantity

The quantity of the material to be delivered to the customer.

Note:

The value in this field must be one (1) if the item is a serialized item.

Unit

The physical quantity in which an item is delivered. For example, a quantity of wood can be expressed as a length by using the unit of one meter, or as a volume by using the unit of one cubic meter.

Delivered Quantity

The actual quantity of the material delivered to the customer.

Inventory Unit

The unit in which delivered material is expressed.

Final Delivery

If this check box is selected, final delivery of the material is done to the customer. LN populates this field. However, you cannot change this data.

Material Type

The status of the material type on the claim delivery line. By default LN sets the value to Reimburse Material. However, you cannot change this data.

Allowed values

Additional Material: Line contains an item that is an additional item sent to the customer.
Return Material: Line contains an item that is customer owned and is rejected during inspection.
Reimburse Material: Line contains an item that is reimbursed (approved).

Ownership

The ownership of the material to be delivered. If Material Type field is set to Return Material, by default, LN sets the value of this field to Customer Owned. If Material Type field is set to Reimburse Material, by default, LN sets the value of this field to Company Owned.

Allowed values

Company Owned: company owned
Consigned: consigned
Customer Owned: customer owned
Return as Issued: When items are returned from the production environment to the warehouse, for example, because fewer items were required than issued for production, the original owner at the time of issue will become the owner again (unless the items are damaged).
Deferred: The date the ownership is transferred from supplier to customer is still unknown. The change date is determined after the items are picked, and depends on both the warehouse types involved in the goods transfer and the agreement between supplier and customer.
Not Applicable: Your own organization owns the inventory. Ownership behavior refers only to not-owned inventory.

Note: This field is displayed only if the Ownership External check box is selected in the Implemented Software Components (tccom0100s000) session.

Procedure

Delivery Type

The Delivery Type of the delivery item. By default, this field is set to From Warehouse.

Allowed values

From Warehouse: Goods are delivered from warehouse.
By Purchase Order: Goods are delivered using the purchase order.
Supplier Direct Delivery: Goods are delivered directly by the supplier.

Warehouse

The warehouse from which material is delivered.

Description

The description or name of the code.

Lot Selection

You can select the item's delivery conditions in this field, If the claim line's item is a lot item.

Allowed values

Any: The goods received or shipped are not subject to specific lot conditions. You can use more than one lot.
Same: You can select any lot for receipt or shipment, but the entire receipt or shipment must have the same lot.
Specific: You can receive or ship only one, specific lot.

Lot

The code of the lot that is used for the Item (when subject to lot control).

Times

Planned Delivery Time

The planned date and time when the claim must be delivered.

Planned Receipt Time

The planned date and time when the item is received by the customer.

Actual Delivery Time

The actual delivery time of the item to be delivered to the customer.

ATP Date

The ATP date when the delivery item is available in the delivery warehouse.

Note:

The ATP date is applicable only when the claim parameter ATP Check Enabled field is checked in Claim Management Parameters (tscmm0100m000) session.

Miscellaneous

Logistics

Carrier/LSP: The Carrier (proposed) to deliver the item.

Note: This field is defaulted from the Ship-to business partner defined in the Ship-to Business Partner (tccom4111s000) session.
Description: The description or name of the code.
Carrier Binding: If this check box is selected, LN does not allows the user to change the Carrier/LSP of the claim line in Warehouse.

Note: This field is enabled only if the Carrier/LSP field is defined.
Route: The route used to deliver the item.
Description: The description or name of the code.

General

Delivery Terms

The delivery terms code. The delivery terms can include the Point of Title Passage.

Description

The description or name of the code.

Point of Title Passage

The point of title passage code.

Description

The description or name of the code.

Buy-from Business Partner

The buy-from business partner from which items are purchased to be delivered.

Description

The description or name of the code.

Customs Value

The value used to determine VAT amount during import/export of goods.

Currency

The currency in which the customs values are expressed.

Delivery Note

Motive of Transport

The reason code indicating the reason for transportation. LN defaults the reason code defined in the Reasons (tcmcs0105m000) session.

Note:

The Reason Type must be set to Motive of Transport in Reasons (tcmcs0105m000) session.
This field is not applicable if the Delivery Notes checkbox is selected in the Implemented Software Components (tccom0100s000) session.

Description

The description or name of the code.

Delivery Code

The code of the entity paying for the transportation.

Note:

The Reason Type must be set to Delivery Code in Reasons (tcmcs0105m000) session.
This field is enabled only if Delivery Notes checkbox is selected in the Implemented Software Components (tccom0100s000) session.

Inventory Quantities

On Hand

The inventory on hand of the item listed in the Warehouse - Item Inventory (whwmd2515m000) session.

On Order

The inventory on order listed for the item in the Warehouse - Item Inventory (whwmd2115s000) session.

Allocated

The inventory on allocation listed for the item in the warehouse.

Project References

Change Reason

The reason code specified for modifying the project peg data.

Note:

This field is visible only if the Manual Project Peg Modification check box is selected in the Project Pegging Parameters (tcpeg0100m000) session.
The Reason Type of the selected Reason code must be Project Peg Audit History in the Reasons (tcmcs0105m000) session.
You can modify this value only if the status of the customer claim status is set to a value other than Approved, Canceled or Closed.

Project

The code of the project for which the customer claim delivery line is created.

Note:

This field is displayed only if the Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
You can specify a Project (TP) if the customer claim is project pegged, and the item specified for the customer claim is not project pegged.
This field is valid only if:
- The project is TP Project.
- The project is not in the Closed status.
- The user is authorized to access the project.
You must specify this value if the Mandatory Project Peg check box is selected in the Items (tcibd0501m000) session for the item specified on the material line.

Description

The description or name of the code.

Element

The code of the element linked to the Project.

Note:

This field is displayed only if:
- The Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
- The Element check box is selected in the Project Parameters (tppdm0100s000) session.
This field is applicable only if:
- The Project is specified.
- Project Element is applicable for Project (TP check)

Description

The description or name of the code.

Activity

The code of the activity linked to the Project.

Note:

This field is displayed only if:
- The Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
- The Activity check box is selected in the Project Parameters (tppdm0100s000) session.
You can modify this value only if the status of the customer claim status is set to a value other than Approved, Canceled or Closed.
This field is applicable only if:
- The Project is specified.
- Project Activity is applicable for Project (TP check)

Description

The description or name of the code.

Project Peg Origin

The origin of the project peg.

Allowed values

Costing Break
Not Applicable
Manual
Top Demand

Note:

This field is displayed only if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session.
You can modify this value only if the status of the customer claim status is set to a value other than Approved, Canceled or Closed.
By default, this field is set to:
- Manual or Costing Break when the related customer claim is project pegged and the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session.
- Not Applicable, when the project peg or the costing breaks is not applicable.

Project Pegged Inventory

Indicates if the item must be linked from the project pegged inventory.

Note:

This field is displayed only if the Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
By default, this check box is cleared. LN selects this check box only when the material is project pegged.
You can modify this value only if the status of the customer claim status is set to a value other than Approved, Canceled or Closed.
This field is applicable only if the customer claim delivery is project pegged.