Invoicing Intervals (tsclm0170m000)
Use this session to define and maintain invoicing intervals.
Field Information
- Invoice Interval
-
The code that identifies the invoicing interval.
- Description
-
The name or decription of the invoicing interval.
- Invoice Time Unit
-
The time unit used to express values in the invoicing interval.
- Description
-
The name or description of the unit.
- Lower Limit
-
The minimum amount of time that must be spent spent solving a call before the call can be invoiced. If time spent solving the call is less than the value in this field, the customer will not be invoiced for the call.
- Upper Limit
-
The maximum amount of time that a call can be invoiced for. If more time is spent solving a call than the value in this field, the customer will only be invoiced for the amount of time entered in this field.
- Rounding Method
-
Select the method of rounding the invoiced time. The Rounding Method can either be:
- Round Off (Normal): If the invoice value
is 10.6, then the value is rounded off to 11.
- Round up: If the invoice value is 10.6, then the
value is rounded to 11.Similarly, if the value is 10.1, the value is rounded to
11.
- Round down: If the invoice value is 10.4 then the value is rounded to 10. Similarly, if the value is 10.9, the value will be rounded to 10.
- Round up: If the invoice value is 10.6, then the
value is rounded to 11.Similarly, if the value is 10.1, the value is rounded to
11.
- Round Off (Normal): If the invoice value
is 10.6, then the value is rounded off to 11.