Generate Maintenance Sales Order from Service Order

You can generate the maintenance sales order from the service order using the Generate Maintenance Sales Order option in the Service Order Actual Material Costs (tssoc2121m000) session. This option is enabled only if:

• The Ownership of the repairable item is set to Customer Owned in the Service Order Actual Material Costs (tssoc2121m000) session.
• The value of the Delivery Type field is To Warehouse or To Warehouse by Transport in the Service Order Actual Material Costs (tssoc2121m000) session.
• The warehousing order is processed and the receipt is confirmed.
• A maintenance sales order does not exist for this material cost line.

In the Generate Maintenance Sales Order (tssoc2296m000) session, you can define these data:

• Service Type: This value is defaulted from the Default Service Type origin Service Order field in the Maintenance Sales Control Parameters (tsmsc0100m000) session.
• Service/Repair Service Office: This value is defaulted from the Operations Department field in the Serialized Items (tscfg2100m000) session or Installation Group (tsbsc1600m000) session.
• Reference Activity or Master Routing
• The order series for the Maintenance Sales Order
• Planned Start Time

Generation of Part Maintenance Line

For the generated maintenance sales order a part maintenance line is created and:

• The Item Receipt check box is cleared in the Maintenance Sales Order - Part Maintenance Lines (tsmsc1110m100) session.
• The Receipt Warehouse is defaulted with the Actual Warehouse field specified in the Service Order Material Costs (tssoc2122m000) session.

Generation of Work Order

A work order is also generated for the maintenance sales order. A work order activity is created if :

• a reference activity is specified for the work order. For each reference activity default material, labor, other cost lines and skills can be added.
• a master routing is specified for the work order. The work order activities are created based on the default routing option.