About this Guide

This guide provides information about the various concepts and processes such as maintenance sales order, sales order status and sales order line status, available in Maintenance Sales Order.

Objectives

This document is a User's Guide that is designed to meet the following objectives:

Understand the following concepts

Maintenance sales orders
Sales order status
Sales order line status

To perform the following tasks

To create maintenance sales orders
To close maintenance sales orders
To cancel maintenance sales orders

In this document, the reader is assumed to already have an understanding of LN Service.

Document summary

This guide describes the various concepts and processes available in the Maintenance Sales Order.

How to read this document

This document is assembled from online Help topics. As a result, references to other sections in the manual are presented as shown in the following example:

For details, refer to the LN Service Online Help.

To locate a section referenced in this document, refer to the table of contents.

Underlined terms indicate a link to a glossary definition. If you view this document online, you click on underlined text to jump to the glossary definition at the end of this document.