Invoice Lines

For each invoice line, this data is maintained:

  • Invoice quantity
  • Invoice amount
  • Cost amount
  • Pricing
  • Discounts
  • Warranty
  • Contract-related

Invoice Line Status

The status of an invoice is the same as the status of the related cost line:

  • Free
  • Costed
  • Posted to Finance

The Invoice line can be processed separately from the cost line. When the last invoice line is costed, the application prompts you to confirm if the related cost line must also be costed.

When setting a cost line status to Costed, all invoice lines linked to the cost line, which are set to status Free, are first set to Costed. When the cost line status is set to Costed, the status of the linked actual resource lines is set to Processed.

The cost line is not costed any more and only the linked invoice line is costed. The same applicable when the cost line status is set to Posted to Finance. Instead of setting the cost line status to Posted to Finance, the invoice line status is updated by Central Invoicing.

Once the last invoice line is posted to finance, the cost line is also updated. In case of rental utilization this is only done when the related rental agreement is Completed.

Combining labor resource lines

If the Combine Actual Time of Resource Lines Before Billing check box is selected in the Service Order Parameters (tssoc0100m000) session, the actual time of the multiple Actual Resource Lines of type Labor, Travel and Time are aggregated and only one invoice line is created. If this check box is cleared, separate invoice line is created for each resource line.

During the processing an actual resource line is created. The application first checks if a cost line or invoice line exists to which the costs of the resource line can be aggregated. If a line exists, the created actual resource line can be linked to that cost line and the costs can be aggregated to the correct invoice line. Else, a new line is created.

To store detailed Cost Of Sales (COS) information, for each invoice line, a COS line is created in the Service Order Invoice Line COS (tstdm4104m000) session. A billable line is created based on each invoice line in combination with the related actual resource line.

Note: 
  • A cost line can have multiple actual resource lines.
  • An invoice line can be created without an actual resource line. However, an invoice line can support multiple actual resource lines.
  • An invoice line is created only if the items in the cost line are consumed, and the cost line holds sales or cost amounts.

Invoice lines are costed at cost line level. However, the new invoice lines can be costed separately, irrespective of the linked cost line. Actual resource lines and the related invoice lines can be added if the cost line is not costed. The quantity of the actual resource line is aggregated with the actual quantity of the related cost line.

Invoice lines for service order fixed order, activity price, quote

An invoice line, without an actual resource line, is created for the sales data in the Service Order Fixed Prices (tssoc2115m000) session. For cost lines linked to a fixed order or activity price, invoice lines are not created.

You cannot modify the pricing method after the linked invoice line is costed or one of the invoice lines is linked to the related cost lines. If allowed and modified, the application synchronizes the prices/discount from cost line to invoice lines.

If the Pricing Method is changed from Fixed Price to Time and Material the related invoice line is deleted, and new invoice lines are created for each actual resource line.

To invoice the quote amount for service orders, a linked cost line is created. An invoice line without actual resource line is created for this cost line.

If a quote is created and processed while the related service order is already in process and invoice lines exist, a service invoice line is created for the quote invoice cost line and the cost of the present resource lines are linked to the invoice line as COS.

Invoice lines for MSC fixed order, activity price, part line price, quote invoice

For part maintenance fixed order price lines, a coverage line is created and for this line an invoice line is created.

To invoice the quote amount for part maintenance lines a linked coverage line created. An invoice line without actual resource line is created for this coverage line.

If a fixed or fixed plus quote is created while the related order is already in process or closed, and for the order, invoice lines exist:

  • A service invoice line is created for the quote invoice cost line.
  • The cost of the present actual resource lines is linked to the invoice line as COS.

In case a budgeted quote is created the sales price and discounts are updated with the data defined for the quote.

If a part maintenance line is converted to part receipt, an invoice line is added to the receipt related actual resource line.

If a part loan line is converted to part delivery, an invoice line is added to the delivery related actual resource line.