Copy coverage and cost terms

Note: 

Coverage and cost terms are copied to the new contract period only if the expiry date of the associated configuration line matches the expiry date of the service contract. Only those configurations lines are copied for which the expiry date matches the expiry date of the service contract.

The effective and expiry dates of the renewed configuration match those of the service contract renewal. Therefore, the configuration is active throughout the renewal duration.

Based on the renewal duration, either one or two methods can be used to copy coverage and cost terms:

  • If service contract duration and renewal duration differ, the Only Active method as outlined below is used.

  • If service contract duration and renewal duration match, LN displays a dialog box with the following options:

    • Only Active

      Only active coverage and cost terms are copied.

      • Coverage Terms

        Coverage terms for which the expiry date matches the expiry date of the service contract are copied. The effective and expiry dates of the coverage terms renewal and the service contract renewal match to ensure that the coverage terms are active throughout the renewal duration.

      • Cost Terms

        Cost terms are calculated in proportion to the change in the duration of coverage terms.

    • All

      Cost and coverage terms of a service contract are copied:

      • Coverage Terms

        Coverage terms that are linked to a configuration are extended for the same duration in the year for which the contract is renewed.

      • Cost Terms

        Cost and sales amounts do not change as the coverage terms are extended for the same duration in the year for which the contract is renewed.

    • Cancel

      The renewal is not saved.