To create service contracts
To create service contracts, take the following steps:
- Enter the service contract header details in the Service Contracts (tsctm3100m000) session.
- On the appropriate menu, click Configuration Line.
- In the Contract Configuration Lines (tsctm1110m300) session, link installation group and serialized items to the service contract.
- If the terms must be specified in detail, select the desired term, click Contract Terms (tsctm1120m300) session, and add the coverage terms. on the appropriate menu to start the
- If the coverage terms must be specified in detail, select the desired coverage term, click Contract Traveling Terms (tsctm1130m300) session, and add the cost terms. to start the related cost term session, for example, the
- After you enter all the desired terms and conditions, you can print the service contract documents by means of the Print Service Contract Documents (tsctm3400m000) session.
Note:
- At least one Installation group or item must be linked to the service contract.
- Use the Print Service Contracts (tsctm3401m000) session to print a list of all the service contracts.