Permissions for Service (tcsec3165m000)
Use this session to view and maintain the permissions ( authorization policies, authorization roles, and assigned rules), for the Service related processes.
Field Information
- Permission for
-
The business process for which permissions are defined.
Allowed values
- Project
- Item
- Business Partner
- Requisition
- Procurement
- Sales
- Contract
- Warehousing
- Intercompany Trade
- Permission Type
-
The permissions defined for the type of authorization.
Allowed values
- Authorization Role
- Authorization Policy
- Assigned Rule
- Permission
-
The code of the specified authorization type.
- Version
-
The version specified for the employee authorization.
- Permission for
-
The attribute value for the Service process.
Allowed values
- Call Center
- Service Order
- Maintenance Sales Order
- Work Order
- Customer Claim
- Supplier Claim
- Support Department
- Service Department
- Line of Business
- Service Area
- Service Type
- Call Taker
- Enterprise Unit
- Support Engineer
- Service Engineer
- Service Administrator
- Internal Sales Representative
- Internal Contact
- Service Contract
- Contract Quote
- Service Order Quote
- Service Quote
- Service Call
Note:If the Permission for field is set to Service Engineer, this attribute is used to authorize:
- Installation Group based on the Responsible Engineer specified in the Installation Groups (tsbsc1100m000) session, that is, the Service Engineer and the Responsible Engineer are the same.
- Service documents based on the user specified in the Preferred Engineer field in the Service Orders (tssoc2100m000) session, that is, the Service Engineer and the Preferred Engineer are the same.
- Sequence
-
The sequence number of the permission line.
- Of the Employee
-
If this check box is selected, the attribute value of the specified business process, must be the same as that linked to the employee in the Employees - General (tccom0101m000) session. Example: if this check box is selected for a line with Permission for field set to Call Taker, the call taker code is the same as that set for employee in the Employees - General (tccom0101m000) session.
Note:The same is applicable for the other attributes such as:
- Support Engineer
- Service Engineer
- Service Administrator
- Internal Sales Representative
- Call Center
- Support Department
- Service Department
- Enterprise Unit
- From
-
The From and To fields define a range of: the attribute value specific to the Service process. This value is based on the Permission for field.
Note: This field is enabled only if the Of the Employee check box is cleared in the Service Permissions (tcsec3665m000) session. - Authorization Level
-
The authorization level you must set for the employee to access the specified attribute, related to the Service process.
Allowed values
- View
-
The employee can view the data related to the specified business process.
- Use
-
The employee can use the data related to the specified business process. For example, the employee can use the project data in Hours Accounting.
- Modify
-
The employee can modify the data and execute the related processes.
- No Permission
-
The data related to the specified business process is not displayed.
- Not Applicable
-
This value is displayed only if a business process is not selected.
Note: This option is only valid for the Authorization and Security Parameters (tcsec0100m000) sessions.
- Active Rule
-
If this check box is selected, the permission rule is considered when applying permissions for the Service related business process.
Note: If this check box is cleared, the permission rule is temporarily deactivated