Root Cause Analyses Process
To implement the RCA functionality, you must select the Root Cause Analysis Implemented check box in Quality Management Parameters (qmptc0100m000) session. You must specify these data related to the root cause analysis document (RCA) series:
- Number Group
- Default Series
- Use Action Category
You must specify the action to be performed using the Action Category field in the Task Types (qmcpl0101m000) session. You can select action such as Containment, Corrective, Preventive or General. You must select the action category based on the type of action, For example: If the task is of the type Containment, the category must be set to Containment.
The process to execute the root cause analysis for problem solving: