Generating NCR

Use the Non-Conformance Reports (qmncm1100m000) session to maintain the details of NCR. Based on the order origin LN displays the order details.

If NCR is created manually enter the order origin.

• Enter the details relating to source order data (if required), lot identifiers, a description of the material non-conformance, some categorization of the non-conformance and information relating to the reporter.
• Enter the details of Material Review Board and owner of the NCR who is responsible for the NCR.

The NCR is created with status open irrespective of the order origin.

To retain the traceability, LN allows you to define a parent child relationship between two NCRs. If you use Split NCR option, LN refers to the existing NCR as a parent and the subsequent NCR as a child.

If NCR is not generated manually, LN defaults order details based on the order origin.

You can select and link multiple lots and/or serial numbers to an individual NCR.

Use the Submit NCR option in the Non-Conformance Reports (qmncm1100m000) session to submit the NCR for a completeness check, routing decision, and to identify the individual responsible for carrying out the non-conforming material disposition. You can change the default NCR report owner and/or the default Material Review Board (MRB).

To change the data you can reset the NCR status from Submitted to Open.

Use the Assign NCR option in the Non-Conformance Reports (qmncm1100m000) session to assign the NCR with status Submitted.

To incorporate the changes suggested by the owner of the material review board, you can change the status from Assigned to Submitted.

The responsible person/ owner investigates the material non-conformance and if required re-assigns the NCR to another owner or MRB in the Details Tab of Non-Conformance Reports (qmncm1100m000) session.

The NCR can be set to the following pre defined dispositions:

• Rework (to Existing Specification): This disposition is for non-conforming material that can be reworked without adverse effect on safety, performance, interchangeability, reliability, or quality. The reworked material is returned to the normal flow of material.
• Rework (to New Specification): This disposition is for non-conforming material that can be reworked without adverse effect on safety, performance, interchangeability, reliability, or quality. LN assigns a new part number.
• Reclassify: This disposition involves the reclassification of non-conforming material and the assignment of a new part number.
• Return to Vendor: This disposition is applicable when the material discrepancy is the responsibility of the supplier and other dispositions are not recommended.
• Scrap: The non-conforming material cannot be used for its intended purposes and cannot be repaired. Proof of scrapping is required.
• Use as is: Is for items, parts or products for which minor nonconformance is repeated, which can be ignored.
• Repair: This disposition is to bring the nonconforming material to an acceptable condition but which may not totally conform to the applicable drawings or specifications.
• No Fault Found: This disposition is used when the non-conformance is reported erroneously. Material of this disposition is returned to the normal flow.

You cannot change a NCR with status Dispositioned to a previous status.

Select the Close NCR option to close the NCR and status automatically changes to Closed.