Credit note generation
To generate a credit note for the return sales order:
- Access the Sales Order (tdsls4100m900) session, select the return order line on the Order Lines tab and click References > Status. The Sales Order Line Status (tdsls4534s000) session is displayed.
- Click Execute to release the sales order to Invoicing.
- Select References > View > Invoicing 360 in the Sales Order (tdsls4100m900) session. The Invoicing 360 (cisli3600m000) session is displayed.
- Verify that your sales order is selected in the third segment of the Source Document field and the related billable line displays on the Billable Lines tab.
- Select the billable line of the return sales order on the Billable Lines tab and click Actions > Compose Invoice.
- Click Yes when the “Invoices will be composed based on the selected billable lines. Continue?” message is displayed. The Invoice Status is updated to Ready to Print.
- Select the invoice line on the Invoices > Invoice Data and click Actions Submit to External Invoicing. The Invoice Status is automatically updated to Approved by the External System.
- Verify that the invoice line is selected on the Invoices > Invoice Data tab and click Direct Process.
-
Verify that the credit note document number and the batch number in the
Posting Batches Created report that is
generated.
Note: The business partner can generate the accounts payable (ACP) document generated manually in case the credit note is required.