Shop maintenance/Depot repair

The shop maintenance control and depot repair solution in Service comprises the following modules:

• Activity Management

  The Activity Management module is used to support work preparation.

  In this module you can:

  • Specify predefined maintenance activities.
  • Specify maintenance routings.
  • Predefine the default data on which maintenance must be carried out.
  • Specify the required material, tools, and other resources for the maintenance activities.
  • Specify predefined measurements.
  • Specify the master routing and the routing options.
  • Define item-specific routings, or generic routings (not related to an item).

• Maintenance Sales Control

  In this module you can:

  • Specify the sales terms that you agreed upon with your sold-to business partners.
  • Logistically control the receipt, delivery, and replacement of customer-owned items that must be repaired in your shop or depot.
  • Specify pricing details, such as fixed price, actual costing, and repair warranty.
  • Handle costing and invoicing.
  • Handle loaners.
  • Handle the sale of spare parts.

• Work Control System

  In the Work Control System module work order preparation, planning, and execution within a maintenance shop or repair shop is handled. The WCS module can be used for internal maintenance and for maintenance on business partner-owned parts. For maintenance on business partner-owned parts WCS is fully integrated with the Maintenance Sales Control module.

  In the Work Control System module you can:

  • Relate activities to work orders.
  • Specifiy required material resources, tools resources, and other resources.
  • Register completed activities.
  • Handle finance aspects.
  • Handle subcontracting.
  • Plan work orders.