About this Guide

Objectives

This document is designed to meet the objectives described below. It is assumed that you already have a understanding of LN Service.

Understand the following concepts

• Claims
• Items and Business Partners

Perform the following tasks

• Creating Business Partners
• Creating Claims

Document summary

This guide explains the various concepts and processes for the Dealer Workbench.

How to read this document

This document is assembled from online Help topics. As a result, references to other sections in the manual are presented as shown in the following example:

For details, refer to LN Service Online Help.

Please refer to the Table of Contents to locate the referred section.

Underlined terms indicate a link to a glossary definition. If you view this document online and you click on underlined text, you jump to the glossary definition at the end of this document.