Contract Renewal

Service contract describes the terms and conditions between the service provider and the customer. Service contracts can be renewed to provide extended services and thereby, additional stream of revenue to the service organization.

Contract Renewal: Renewals option allow you to extend the contract period beyond its current duration. You can renew a service contract for any time duration and copy the cost and coverage terms. When you renew a contract, you can also add more configuration lines, change the cost amount and sales amount of the configuration lines, change the cost and the sales amount of the coverage terms and so on.
Note: You can set the Type field to Renewal with Indexation in the Contract Changes (tsctm3120m000) session, only if the following check boxes are selected in the Service Contracts (tsctm3100m000) session:
  • Contract Renewal
  • Price Indexation