To mark service contracts for expiry

Use the Expire Service Contracts (tsctm3200m000) session to mark the service contracts for expiration.

A service contract can have the status set to Active even though the contract period is completed. You cannot use this contract to allocate contract coverage. You can set the status to expired and then close the contract and transfer the contract to history.

Mark contracts for expiry

You can also mark contracts for expiry. The status of the contract is not set to expired but the contract has the status Marked for Expiry for all the service contracts that fall within the defined input selection range and with the expiry date after the current date.

Note: You cannot make changes to expired contracts.

Service contract expiry process

Start the Expire Service Contracts (tsctm3200m000) session.
Enter the maximum selection range for the required component, for example, the sold-to BP.
Select the Mark Contracts for Expiry check box.
Select the Process Report check box and the Error Report check box, as required.
Click Process.

Within the specified range, select the Marked for Expiry check box in the details session of the service contracts.

Note: Contracts that are marked for expiry cannot be renewed after expiration.