Defining Mobiles Service App Settings in LN

There are various settings which can be set in the Mobile Service application itself. This allows service employees to change the behavior and look of the app and enable or disable certain functionality. In practice, the desired settings are often the same for all service employees of one company. In addition, a company might also want to prevent service employees from changing certain settings.

Within LN, these Mobile Service app settings can be defined in one or more setting files. A setting file can be linked to a service user template. These settings will be used as a default when a service employee starts using Mobile Service. Some settings might also be made read-only, preventing service employees from changing the setting in the Mobile Service application. The use of app setting files is optional and available with solution 2077385.
Note: Connection settings cannot be set and defaulted with the Mobile Service App Settings File. Connection settings can be easily set by importing a connection settings file or scanning a QR-code (Android/iOS). Refer to the following documents for details:
  • Infor LN Mobile Service - Getting Started Guide for Windows, or
  • Infor LN Mobile Service - Getting Started Guide for Android and iOS
Defining setting files for Mobile Service requires two steps:
  1. Create a record within Mobile Service App Settings (tsmdm5110m000) containing an xml file. This xml file contains the desired settings.
  2. Link the app settings record to a service user template in session Service User Templates (tsmdm1160m000)