Installations

You can start the Installations overview:
  • from the menu, or
  • by selecting a visit and then selecting option Installations from the bottom bar (Windows)
  • by selecting option Installations in the context menu of a visit (Android/iOS)

It shows all installations for the selected owner, business partner or department. An installation is a top serialized item in LN linked to the selected business partner.

The installations are shown by installation group, if applicable. If an installation is not part of any installation group, it is shown as a top serialized item.

You can perform the following actions:

  • Showing all installations for an installation group by clicking on the Expand icon.
  • Linking an installation to an installation group by selecting an installation group and clicking the Add option.
  • Linking an installation to an installation group by selecting a top serialized item and clicking the Add option.
  • Editing an installation by selecting an installation and clicking the Edit option.
  • Removing an installation from an installation group by selecting an installation group and clicking the Remove option.
    Note: You need authorization for adding and removing installations. See option Update Installations in Service User Templates (tsmdm1160m000) session.
  • Search through installations of the selected owner or business partner or department by entering a search term in the search box.
  • Search through all installations of all owners or business partners or departments by entering a search term (for example part of an address) in the search box and leaving the Owner or Business Partner or Department drop-down box empty.

    When an installation is found, all installations of the owner or business partner or department can be displayed by selecting the installation and then the Select Owner/BP option.

    Note: This functionality is available for the Mobile Service integration with LN 10.6 and higher versions as well as LN CE (as of 2023.10).