Credit note generation

To generate a credit note for the return sales order:

  1. Select the invoice line (with Invoice Status of Approved by External System) on the Invoices > Invoice Datatab in the Invoicing 360 (cisli3600m000) session and click Direct Process.
  2. Verify the generated credit note document and the batch number that displays in the Batch Number field of the Posting Batches Created report.
  3. Access the Global Selection of Batches for Finalization (tfgld1210m000) session, select the batch number in the Batch field and click Finalize.
  4. Review the generated journal reports of the invoice.
    Note: The credit note is generated only with the net amount without including the localized taxes. To include the taxes for the credit note, the document must be corrected in Financials.
  5. Access the Transactions (tfgld1101m000) session and click New to create a new batch for finalization.
  6. Click New on the Transaction Types tab, select ARR (with a Transaction Category of Sales Corrections and a Transaction Subcategory of Credit Note) in the Transaction Type field.
  7. Click Go to Details related to the ARR transaction type. The Sales Invoice Corrections (tfacr2110s000) session is displayed.
  8. Search the credit note generated in the process of return sales order, specify the value that includes the localized taxes in the Amount field of the New Data section, and click Process.
  9. Click OK when the “Invoice updated with corrections.” message is displayed. The Transactions (tfgld1102m300) session is displayed.
  10. Specify the related accounting entries to ensure that the Remaining Amount is 0.00 and click Save changes and exit.
  11. Verify that the Status Message is Ready to finalize (if no error in background) for the ARR transaction line on the Transaction Types tab in the Transactions (tfgld1101m000) session and click Finalize.
  12. Review the generated journal reports.
    Note: If the accounts receivable (ACR) document is not paid/settled in Financials, link the credit note generated by the return process to complete the settlement of the document.
  13. Click New in the Transactions (tfgld1101m000) session to create a new batch.
  14. Click New on the Transaction Types tab, select ARA (with a Transaction Category of Sales Corrections and a Transaction Subcategory of Assign Credit Note) in the Transaction Type field.
  15. Click Go to Details related to the ARA transaction type. The Business Partner - Credit Notes - Search window is displayed.
  16. Specify the data in the Business Partner, Transaction Type,and the Document fields and click OK. The Business Partner - Credit Notes (tfacr2120m000) session is displayed with the credit notes generated for the selected business partner.
  17. Select the credit note and click Actions > Assign Invoice Schedules to Credit Note. The Link Credit Notes to Schedules (tfacr2122m000) session is displayed.
  18. Specify the amount to be linked in the Linked Amount in Invoice Currency field and click Assign CN. The Document Numbers (tfcmg2114s000) session is displayed.
  19. Select the series for the document in the Document Series field and click OK. The ARA invoice document is generated and the assignment is added to the document.
  20. Access the Accounts Receivable 360 (tfacr2560m000) session, select the business partner and click Invoices by Receipt-related Documents in the Receipts section. The Invoices/Documents by Receipt-related Documents (tfacr6501m000) session is displayed.
  21. Verify that the balance is finalized and the Balance (Invoice Currency) is 0.00 for the credit notes.