I created a cross-dock order and a cross-dock order line, but received goods are still not cross-docked. Goods are in bounded instead.

The cross-dock order line must be approved before inbound advice. This can be done in several ways:

  • Approve the order line manually in the Cross-dock Order Lines (whinh6110m000) session.
  • Approve the order line using the Approve Cross-dock Order Lines (whinh6210m100) session.
  • Select the Automatically Approve Cross-dock Order Lines check box in the Item Data by Warehouse (whwmd2510m000) session.

The following also applies:

  • Specific outbound lot must match inbound lot, when using lots in inventory.
  • Outbound and inbound effectivity unit must match.
  • Specific outbound serial must match inbound serial, when using serials in inventory.
  • Inbound package definition must match outbound package definition, if package definition has been defined on the outbound line.
  • Is the Unit Binding check box selected in the Outbound Order Lines (whinh2120m000) session?