About this Guide

Objectives

This document is designed to meet the objectives described below. It is assumed that you already have a understanding of LN Service

  • Understand the following concept

    Service Order Activities, Work Order Activities
  • Job shop operations, Service Engineer Assignments
  • To perform the following tasks

    Assigning service engineers to the activities
  • Planning the activities

Document summary

This guide explains the concept of Resource Management Workbench.

How to read this document

This document is assembled from online Help topics. As a result, references to other sections in the manual are presented as shown in the following example:

For details, refer to LN Service Online Help.

Please refer to the Table of Contents to locate the referred section.

Underlined terms indicate a link to a glossary definition. If you view this document online and you click on underlined text, you jump to the glossary definition at the end of this document.