About this Guide
Objectives
This document is designed to meet the objectives described below. It is assumed that you already have a understanding of LN Service
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Understand the following concept
Service Order Activities, Work Order Activities - Job shop operations, Service Engineer Assignments
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To perform the following tasks
Assigning service engineers to the activities - Planning the activities
Document summary
This guide explains the concept of Resource Management Workbench.
How to read this document
This document is assembled from online Help topics. As a result, references to other sections in the manual are presented as shown in the following example:
For details, refer to LN Service Online Help.
Please refer to the Table of Contents to locate the referred section.
Underlined terms indicate a link to a glossary definition. If you view this document online and you click on underlined text, you jump to the glossary definition at the end of this document.