Service

Customer owned spare parts in service orders

Service engineers can now use spare parts that are owned by the customer and issued from the customer-owned warehouse.

Item replacement for reference activities

Materials can be specified as a resource for many reference activities. If specific material must be replaced by other material, the item can now be replaced for a range of reference activities.

Log definition for service quotes

A log definition can now be specified for service quotes (EPP).

Notes for work order activities

Notes can now be specified for service work order activities.

Price stages for service material lines

The price stage functionality is now available for the material lines of a service order and for the coverage lines (material) of a maintenance sales order.