To create a Corrective Action Plan

The Corrective Action Plan (CAP) executes the actions required to prevent non-conformance/ failure from recurring.

  1. Create CAP and CAP tasks
    1. You can create CAP manually or generate CAP from NCMR. Use the Corrective Action Plan (qmcpl1100m900) session to create a CAP.
    2. LN generates CAP number based on the data set in Number Group and Default Series field in Quality Management Parameters (qmptc0100m000) session. Enter the details such as completion date of the CAP, owner of the CAP, approver of the CAP, item, business partner and so on.
    3. Define the CAP tasks in task lines with estimated start and due dates.
  2. Submit the CAP

    When the CAP tasks are identified, you can submit the CAP for approval. The CAP status changes to Submitted.

  3. Approve the CAP

    The approver of the CAP approves the CAP. LN sets CAP status to Approved. The status of the tasks in task lines changes to Approved.

  4. Execute and complete CAP tasks

    Use the start task option to start CAP tasks in task lines. When you start the task status changes to In Progress. During task is in progress you can add text, document, enter the completion date and change the status to open or completed.

    Verify and close the CAP task

    • After completing the CAP tasks, verify the tasks and close. Verify the task in Task tab available in Corrective Action Plan (qmcpl1100m900) session. Use close task option to close the task.
  5. Close CAP

    Evaluate the CAP after the CAP tasks are closed and close the CAP.