Toolkit and Logwininet log files

The PLM support group may ask you to provide them with additional information about problems you may be experiencing with one of the PLM integrations.

To provide the support group with this additional information, the following log files can be created:
  • Toolkit81Log
  • Toolkit81_OpenLog
  • Logwininet Log
To create these log files, proceed as described below. If you require further assistance creating these log files, please contact the PLM Support group or your local technical support department.
Note: In case you encounter any issues during the PLM operations from integration, do the below steps:
  • Create the folders %tmp%\logwininet and %tmp%\toolkit. If these folders are existing, then delete the files in these folders.
  • Reproduce the error
  • Provide the following files along with the screen dumps of the error messages and the steps to reproduce the error.
  • Files created in the folders %tmp%\logwininet and %tmp%\toolkit.

In certain cases, it is possible that the support team might require the CAD files also.