Known Issues in Windows 7

The environment variables required for integration to work correctly:

Your Concept

  • PROE_INST_DIR: This refers to installation directory of the Creo application.
  • PRO_COMM_MSG_EXE: This refers to the exe file that is required for Creo application for its communication for other processes.

These two variables are created during the installation of the integration kit. But on Windows 7 system, it has been observed that these variables are created but not propagated to all users.

To fix this, perform the following steps after completion of integration.

Confirm whether these variables are created or not. Start a command window and type the commands as shown in the screen below. Two variables with values are shown below.

If two variables with values are not shown, then open the environment variables dialog. To open this dialog, first right click on the computer as shown below and select properties.

In the new dialog, click Advanced system settings and this will open system properties as shown below. In this dialog click Environment Variables button.

In the variables dialog, browse to ensure that the two environment variables are available. After this click OK.

Repeat the step # 1 and confirm whether two variables are now visible in the command window. If the variables are not visible, then logout and login again. Before you start PLM 8 integration to Wildfire, ensure that these environment variables are available.