Regular data download

A normal or regular synchronization (so not a full data download) only synchronizes changes of master data and transactional data since the last synchronization. This is the preferred way of working. As soon as all the data is available in Mobile Service, you can start making changes such as changing material, adding hours, and so on. If you make changes to an item a small arrows indicator is displayed on the item, which indicates that the data in Mobile Service differs from the data in LN and still needs to be synchronized.

Sometimes, it is required to 'submit' local changes. For example, when you change the hours spent for a task. In that case you must submit this change by clicking the check mark icon behind the task (Windows) or by pressing the option Complete (Android/iOS). The small arrows indicator disappears after the changed data has properly been sent to LN.

As long as not all local changes are sent to LN, the latest version of e.g. a service order cannot be displayed in Mobile Service. In fact, any local change which have not yet been synchronized blocks the download of the latest version. In this case, a red-green indicator is displayed (on Windows devices). This indicator is also visible in the 'Schedule View' to indicate that the data is not yet synchronized with LN.