Reversal of electronic symbolic shipment invoice

If the fiscal Invoice Status is greater than Printed and is required to be canceled, a request must be created for the reversal in the Tax Engine.

To reverse the invoice in Tax Engine:

  1. Select the fiscal invoice with the Invoice Status of Posted in the Invoicing (btsli2100m000) session and click Actions > Electronic Invoice Document > Generate NFe Cancellation/Withdrawal Request. The Generate NFe Cancellation/Withdrawal Request (btnfe1206m000) session is displayed.
  2. Specify the reason for cancellation/withdrawal in the Reason Code field and click Process. The process is completed and the request for return is not required because the return process is automatically performed.
  3. Verify that the NFe Status is updated to Reverse request and NFe Sending Status is updated to Canceled.
  4. Verify that the fiscal invoice is selected in the Invoicing (btsli2100m000) session and click Actions > Reverse to update the reversal effective in Tax Engine. The Reverse Invoicing (btsli2200m000) session is displayed.
  5. Review the data and click Reverse. The process is completed and the Invoice Status is updated to Reversed in the Invoicing (btsli2100m000) session.
  6. Verify that the triangular purchase balance is updated in the Symbolic Shipment Quantity field of the Receipt Order Quantities (btfdc0150m500) session.